help desk Jobs in chicago, il

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Helpdesk Support Specialist

TEKsystems c/o Allegis Group

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Oak Brook, Illinois, USA

Full-time

Role Summary: The Level 1 Helpdesk technician will handle 30-40 calls daily, manage email-dispatched tickets, and monitor their ticket queue. Responsibilities include logging into phones, resolving end-user issues, and learning internal systems through training, shadowing, and documentation review. Key Skills: Help desk support, troubleshooting, customer service, Windows 10, Active Directory, Office 365, ServiceNow, ticketing systems, phone support. Qualifications: Strong communication skills, a
Posted 1 day ago | Updated 4 hours ago

Helpdesk Support Specialist

TEKsystems c/o Allegis Group

•

La Grange, Illinois, USA

Full-time

Key Skills & Expertise: Proficiency in Windows 10 & 11, along with support for Microsoft Office applications including remote desktop functionality.Experience with Skype and Teams support.Active Directory management, including password resets and account unlocks, without responsibilities for account provisioning or creation.Support for remote users, including VPN troubleshooting and assistance.Familiarity with ServiceNow for ticket management. Job Overview: This role involves providing Help De
Posted 4 days ago | Updated 4 hours ago

Help Desk Analyst - M

Next Step Systems

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Chicago, Illinois, USA

Full-time

Help Desk Analyst, Chicago, IL The Help Desk Analyst is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user experience on every interaction. It is the face of the IT Department. This position works closely with firm employees in all areas. This position is 100% Onsite and NOT open for Remote. Help Desk Analyst Responsibilities: - Be the primary person for various enterprise systems. - Image PCs utilizing a pro
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Posted 29 days ago | Updated 1 day ago

Help Desk Technician - M

Next Step Systems

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Chicago, Illinois, USA

Full-time

Help Desk Technician, Chicago, IL The Helpdesk Technician is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user experience on every interaction. It is the face of the IT Department. This position works closely with firm employees in all areas. This position is 100% Onsite and NOT open for Remote. Help Desk Technician Responsibilities: - Be the primary person for various enterprise systems. - Image PCs utilizi
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Posted 30 days ago | Updated 1 day ago

Help Desk Analyst I

Robert Half

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Lake Bluff, Illinois, USA

Full-time

Description We are looking for a motivated Help Desk Analyst I to join our team in Lake Bluff, Illinois. In this role, you will provide technical support to ensure smooth operations of desktops, laptops, networks, and related systems for our clients. This position requires excellent troubleshooting skills, a strong customer-focused approach, and the ability to work both independently and collaboratively. Responsibilities: Diagnose and resolve technical issues related to desktops, laptops, perip
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Posted 21 days ago | Updated 4 hours ago

Spanish Bilingual TIER 1 IT Helpdesk/Customer Support Analyst (Federal Healthcare IT)

Tria Federal

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Remote

Part-time

Customer Support Analyst (Tier 1) Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans. At Tria, we a
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Posted 2 days ago

EHR Helpdesk Analyst - REMOTE

Chandra Technologies, Inc.

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Remote

Contract

Job Description: Crop to Crop resumes are accepted Candidate understand this is a third (3rd) shift position and the working requirements are 11 PM 7:30 AM which includes nights, weekends, and holidays. The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely
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Posted 8 days ago

Healthcare/Clinical Helpdesk Analyst - REMOTE

Chandra Technologies, Inc.

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Remote

Contract

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 2nd 3 PM 11:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff
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Posted 8 days ago

Corporate Help Desk Support

Kforce Technology Staffing

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Remote or Tampa, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client in Tampa, FL that is seeking a Corporate Help Desk Support who will work with Health insurance/Benefits, Payroll, Onboarding, Human Resources and Time Entry. This role requires strong communication skills (verbal/written/interpersonal). REQUIREMENTS: * Call center experience where critical thinking was key, not just reading from scripts * Strong critical thinking and problem-solving skills * Experience in fast paced environments and multi-tasking * Remote w
Posted 14 days ago | Updated 3 hours ago

EHR Helpdesk Analyst -1st Shift -2nd Shift -3rd Shift Lead -

Omega Solutions Inc

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Remote

Contract, Third Party

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 1st 7 AM 3:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff
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Posted 8 days ago

Field Technical Support Rep

HeartCentrix Solutions

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Chicago, Illinois, USA

Contract

Responsibilities: Provide basic technical support in infrastructure services, assisting with routine tasks. Participate in infrastructure projects to gain hands-on experience and technical exposure. Support basic monitoring and routine troubleshooting of infrastructure systems. Collaborate with team members to address infrastructure-related needs and operational requests. Assist in the development and maintenance of infrastructure documentation. Demonstrate eagerness to learn and grow within a t
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Posted 22 days ago | Updated 2 days ago

Helpdesk/Web Support Specialist

Randstad - Torc

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Remote

Contract

LATAM Candidates Job Title: Helpdesk/Web Support SpecialistOpenings: 2-3Time Zone: 9 AM - 6 PM PSTLocation: Remote - LATAM ResponsibilitiesProvide primary technical support for external and internal customers via calls, emails, and tickets.Assist with troubleshooting and resolving technical issues related to web-based portals (MyHome, TPO, PCG).Act as the first point of contact for IT support requests, escalating issues as needed.Support account management, website maintenance, data tools, and p
Posted 60+ days ago | Updated 15 days ago

Help Desk Technician

Nightwing

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Remote or Arlington, Virginia, USA

Full-time

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in th
Posted 23 days ago | Updated 8 hours ago

Remote Helpdesk Support Analyst

Apex Systems

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Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2067512 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 60+ days ago | Updated 8 hours ago

Deskside Support

Hexaware Technologies, Inc

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Chicago, Illinois, USA

Full-time

Position: Deskside Support Location: Chicago, IL 60631 Hiring: Contract / Fulltime Job Description: Position Overview: As an On-Site/offshore Tech Support Agent, you will play a critical role in providing comprehensive technical support to our on-site and remote users. You will be responsible for a range of tasks including physical modification, repair, reimaging of computers, troubleshooting hardware and software issues, and providing support for printers and network devices. Key Responsibiliti
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Posted 14 days ago

Remote Helpdesk Support Analyst

Apex Systems

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Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2065895 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 60+ days ago | Updated 8 hours ago

In-Office Level 1 customer support and Office Manager

Alert IT Solutions

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Downers Grove, Illinois, USA

Full-time

Alert IT Solutions Inc. Awarded Multi-Year, Multi-Million Dollar Contract by State of Illinois for IT Professional Services Established in 1994, Alert IT Solutions, Inc. is a trusted leader providing specialized IT project resourcing, and consulting services to government agencies in the State of Illinois. With over 25 years of relevant experience in the Information Technology industry, Alert IT Solutions, Inc. has built enduring relationships with State of Illinois agencies. Please learn more a
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Posted 1 day ago | Updated 1 day ago

Help Desk Support Technician

ConsultNet, LLC

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Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh
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Posted 60+ days ago | Updated 7 hours ago

Desktop Engineer

Group One Trading

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Chicago, Illinois, USA

Full-time

Desktop Engineer Location: Chicago, IL 60605 THE OPPORTUNITY Group One Trading is looking to hire a full-time Desktop Engineer who is passionate about all aspects of user support, including monitoring, actively engaging end-users, troubleshooting, and providing a high level of customer service. In this hands-on, front-line support role on our Systems Team, we desire a candidate with strong problem-solving, customer-service, critical thinking, and communication skills who can collaborate across f
Posted 26 days ago

CPS Technical Help Desk Representative

U.S. Bank

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Minnesota, USA

Full-time

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and dis
Posted 2 days ago | Updated 8 hours ago