help desk Jobs in new york, ny

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Helpdesk Level1 Tech

Microtek Staffing Services

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New York, New York, USA

Contract

Job Title : Helpdesk Level 1 Tech Job Duration : 6 months contract to Hire Job Location : Canal St, NY Job Timing : 9-5 pm EST (Mon Thru Thurs onsite) Job Description : Provide Daily Infrastructure Support Respond to and resolve technical support requests for hardware, software, and network issues across MacOS and Windows OS environments. Assist team members with setup, troubleshooting, and maintenance of core tools, including Microsoft 365, Google Workspace, Slack, and Zoom. Device Provisioning
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Posted 1 day ago

Help Desk Analyst

Robert Half

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New York, New York, USA

Contract

Description Profile - Roles and Responsibilities 1. Ensuring all the calls are reported to ServiceDesk and are resolved as per the SLAs . 2. Audit Compliance: Making sure all hardware within the company is under audit compliance. If system is moving out of company network permanently it needs to be completely formatted (kill disk). Coordinating with Managers + Supervisors to ensure audit compliance is met in VAC. 3. Escalate IT issues to the IT Manager where-ever necessary. 4. Diagnoses and reso
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Posted 6 days ago | Updated 11 hours ago

Help Desk Analyst

Robert Half

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New York, New York, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis in New York, New York. In this role, you will provide essential IT support, assist with onboarding processes for new team members, and ensure seamless technical operations for a dynamic team. This is a great opportunity to work in a fast-paced environment, supporting a diverse range of technologies and users. Responsibilities: Provide comprehensive IT support to a team of approximately 120 users, add
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Posted 6 days ago | Updated 11 hours ago

Hands-on IT Helpdesk Manager

Software Guidance & Assistance

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New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA) is seeking an experienced IT Helpdesk Manager for a Right-to-Hire Contractor assignment with one of our premier Financial Services clients in mid-town NYC. Hybrid - 2-4 days/week in the office. He or she will lead the firm's team of helpdesk technicians across multiple locations, including New York and Madrid. The ideal candidate will oversee the helpdesk team's daily operations, ensuring timely and efficient resolution of break/fix issues, software
Posted 8 days ago | Updated moments ago

Help Desk Analyst

Robert Half

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New York, New York, USA

Contract

Description We are looking for a skilled Help Desk Analyst to provide exceptional technical support to both corporate office staff and remote team members. This is a long-term contract position based in New York, New York, within the dynamic Real Estate & Property industry. The ideal candidate will excel in troubleshooting, configuring diverse technologies, and delivering top-tier service to end-users. Responsibilities: Respond promptly to technical support requests, ensuring timely resolution
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Posted 18 days ago | Updated 11 hours ago

Help Desk Analyst/ Trainer

Soni Resources Group

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New York, New York, USA

Full-time

We are seeking a skilled IT Help Desk and Desktop Support Specialist with training expertise to join a leading law firm. This hybrid role blends hands-on technical support with training development and delivery. The ideal candidate brings 3-5 years of law firm IT experience, exceptional communication skills, and a passion for empowering users through effective training. Key Responsibilities: Provide Tier 1 and 2 technical support for hardware, software, mobile, and remote tech. Deliver high-leve
Posted 34 days ago | Updated 11 hours ago

Help Desk Analyst

Robert Half

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New York, New York, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis. In this role, you will provide technical support and troubleshoot issues related to both Mac and Windows operating systems, as well as various software applications. This position is based in New York, New York. Responsibilities: Deliver technical assistance for O365 applications, including Teams and Outlook, ensuring seamless functionality for end users. Provide support and troubleshooting for Mac
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Posted 18 days ago | Updated 11 hours ago

Help Desk Level 1 Representative

City of New York

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New York, New York, USA

Full-time

Company Description Job Description The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide systems under both FISA and OPA managemen
Posted 48 days ago | Updated 2 hours ago

Helpdesk Support Technician

City of New York

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New York, New York, USA

Full-time

Company Description Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on "what works," staff at DOP engage in meaningful
Posted 51 days ago | Updated 2 hours ago

Help Desk Technician

City of New York

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New York, New York, USA

Full-time

Company Description Job Description RICHMOND COUNTY DISTRICT ATTORNEY The men and women of the Richmond County District Attorney's office work each day in partnership with Law Enforcement and the people of Staten Island to pursue justice for victims of crime, to prevent crime in all its forms, and to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the Administration Unit. The responsibilities of
Posted 19 days ago | Updated 2 hours ago

Help Desk Coordinator Level 1

Spruce Technology Inc.

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Clifton, New Jersey, USA

Contract

Title: Help Desk Coordinator (Level-1 Support) Job Type: Contract Employment Type of Work: Onsite Work Location: United States Duration: 2 Months Helpdesk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. The Helpdesk Coordinator able to speak to end users positively and explain technical detail in a manner they can understand. Experience using email (Microsoft Outlook) Exper
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Posted 60+ days ago | Updated 9 hours ago

Help Desk Analyst

Data Processing Resources

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White Plains, New York, USA

Full-time

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr
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Posted 60+ days ago | Updated 1 day ago

Desktop Support/Helpdesk

Saama Technologies, LLC

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Jersey City, New Jersey, USA

Contract, Third Party

Location - NJ or NY (onsite) Provide advanced technical support for desktops, mobile devices, and telephony systems. Troubleshoot complex issues, mentor junior team members, and ensure timely resolution of support tickets. Serve as a subject matter expert on various end-user systems. Key Responsibilities: Resolve moderate to complex IT support issues.Maintain desktops, mobile devices, telephony, and virtual environments.Handle escalations and update ticketing systems with detailed notes.Particip
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Posted 18 hours ago

Help Desk Level 1

Winston Staffing Service

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Brooklyn, New York, USA

Full-time

Onsite 8:30am - 5pm Contract on w2, not accepting resumes from agencies. Location: Brooklyn, near Winthrop ST bus stop IT Service Desk Agent Job Description The Service Desk Agent is the first point of contact for the users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve tier 1 requests in a timely
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Posted 23 days ago

IT Help Desk Specialist (Night)

City of New York

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New York, New York, USA

Full-time

Company Description Job Description The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists are responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities include but are not limited to: -Perform high-level triage of computer and applications related problems to assign to proper unit or specialist
Posted 60+ days ago | Updated 2 hours ago

IT Help Desk Specialist (Day)

City of New York

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New York, New York, USA

Full-time

Company Description Job Description The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists are responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities include but are not limited to: -Perform high-level triage of computer and applications related problems to assign to proper unit or specialist
Posted 60+ days ago | Updated 2 hours ago

IT Helpdesk Technician

Top Prospect Group

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Bronxville, New York, USA

Contract

Looking for your next IT challenge? Join us as a Help Desk Technician and build your skills in a hands-on, long-term contract role! Long Term Contract On Site in Lower Westchester $25-28/hr Tier 1 support, end user support, troubleshooting, networking, LAN, WAN, Windows, ticketing systems (SAP), hardware and software support, Linux support. Position Overview We are seeking a skilled Help Desk Technician to provide technical support and troubleshooting assistance to employees and visitors experi
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Posted 54 days ago | Updated 21 days ago

Help Desk Analyst

TriosysIT Inc.

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Remote or Harrisburg, Pennsylvania, USA

Contract, Third Party

OBJECTIVES OF ENGAGEMENT The primary objective of this engagement is to provide helpdesk support to citizens accessing their immunization record through the PIERS Public Portal. This individual will also provide helpdesk support to end-users of PIERS. The contractor will work directly with the registry supervisor, manager, registry specialists, and other contracted staff of the PIERS team during this assignment. Generally, the contractor will perform the following tasks: Provide PIERS Public Por
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Posted 7 days ago | Updated 14 hours ago

Field Help Desk

MW Partners LLC

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Remote or Glendale, California, USA

Full-time

Job Details Job Title: Field Help DeskJob Location: Southern LA/Northern OC area/Western SBClient: General Network CorporationJob Type: Full TimeSalary: 75000/year - Incentive basedField Work Details San Bernardino, to Los Angeles, and Orange County.On average 30% of time will be spent in the field at Client sites.Remote for work outside of the field requirements.The initial Onboard Training that will be held in the Glendale Office Company Overview: GenCare, a division of General Networks Corpo
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Posted 9 days ago | Updated 9 days ago

Tier 1 Helpdesk Support

TEKsystems

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Remote or Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes
Posted moments ago