help desk Jobs in raleigh, nc

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help desk manager

Unicorn Technologies LLC

•

Raleigh, North Carolina, USA

Third Party, Contract

Hi I hope you're doing well.EHR Helpdesk Manager- STATE OF NC- HYBRIDMy name is Haseena, and I m a Senior Talent Acquisition Specialist with UNICORN TECHNOLOGIES LLC. I came across your profile and was impressed with your background in EHR Helpdesk technologies. We are currently partnering with one of our top clients to fill an EHR Helpdesk Manager role, and I believe your experience could be a great match. Job Title: EHR Helpdesk Manager Location: NC, Hybrid The Helpdesk Manager leads and ove
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Posted 21 days ago

EHR Helpdesk Manager - Raleigh, NC (Hybrid)

Information Resource Group, Inc.

•

Raleigh, North Carolina, USA

Contract, Third Party

Title: EHR Helpdesk Manager Location: RTP, NC (Hybrid) Duration: 12+ Months of Contract role with Extensions Key Responsibilities Lead, manage, and develop a team of helpdesk professionals providing technical support across all facilities. Oversee ticket management systems (e.g., ServiceNow), monitoring queue performance, SLA compliance, and escalation workflows. Serve as the primary point of contact for escalated technical issues and service disruptions. Ensure 24/7 support coverage, including
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Posted 32 days ago | Updated 10 hours ago

EPIC EHR Helpdesk Analyst

TEKsystems c/o Allegis Group

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Raleigh, North Carolina, USA

Full-time

This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction. Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care Key Responsibilities Provide support for Epic applications, workflows, ac
Posted 11 days ago | Updated 5 hours ago

EHR Helpdesk 1st Shift Lead

Sunrise Systems, Inc.

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Durham, North Carolina, USA

Contract

Job Title: EHR Helpdesk 1st Shift Lead Job ID: 25-08246 Location: Research Triangle Park, NC (Hybrid) Duration: 12 months of contract Description: Seeking an experienced EHR Helpdesk Shift Lead with strong Epic EHR support expertise. This role serves as the senior technical lead for Epic-related issues within a centralized IT Helpdesk supporting 13 state-run healthcare facilities. Responsibilities: Lead Epic-related incident resolution and escalationsProvide expert-level support and troubleshoot
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Posted 32 days ago | Updated 17 hours ago

IT Helpdesk Support Specialist

VAST Data

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Raleigh, North Carolina, USA

Full-time

Description We are seeking a highly motivated and detail-oriented Helpdesk Support Specialist to join our growing team. In this role, you will be the first point of contact for our employees, providing exceptional technical support and ensuring a smooth and efficient IT environment. You will be responsible for troubleshooting hardware and software issues, managing user accounts, and supporting a variety of critical applications. Responsibilities: Provide timely and effective technical support
Posted 60+ days ago | Updated 9 hours ago

Help Desk Support Technician

Decisionpoint Corporation

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Durham, North Carolina, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r
Posted 21 days ago | Updated 6 hours ago

Senior Specialist, Help Desk/ Desktop Systems

Analog Devices, Inc.

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Durham, North Carolina, USA

Full-time

About Analog Devices Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI
Posted 31 days ago | Updated 9 hours ago

EHR Helpdesk - Hybrid (Shift work)

MSYS Inc.

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Raleigh, North Carolina, USA

Third Party, Contract

Title: EHR Helpdesk - Hybrid (Shift work) Location: Raleigh, NC, United States Duration : Long Term Job Description :- Interview Type: Webcam Interview Only Very long term project; initial PO for 1 year, expect to go for 4+ yearsHybrid 3 shifts are available; specify the shift you prefer or open to all -1st Shift (7 AM 3:30 PM EST) -2nd shift position and will include working on nights, weekends, and holidays. (3 PM 11:30 PM EST) -3rd Shift (11PM EST 7:30 AM EST) The EHR Helpdesk Shift Lead se
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Posted 13 days ago

EHR Epic Helpdesk Shift Lead

Serenity Info Tech, Inc.

•

Raleigh, North Carolina, USA

Contract, Third Party

EHR Helpdesk Shift Lead Hybrid in Raleigh, NC Position Summary The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. This role provides expert-level troubleshooting, guides lower-tier analysts, and ensures effective support coverage during their assigned shift. The Shift Lead plays a critical role in ensuring incident resolution, operational excellence, and alignment of support activities
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Posted 14 days ago | Updated 16 hours ago

Helpdesk 3rd Shift Lead

V-Soft Consulting Group, Inc

•

Raleigh, North Carolina, USA

Contract

Helpdesk 3rd Shift Lead Primary Location: Raleigh, North Carolina V-Soft Consulting is currently hiring for a Helpdesk 3rd Shift Lead for our premier client in Raleigh, North Carolina. Education and Experience Bachelors degree in Information Technology, Health Informatics, or related field, or equivalent combination of education and experience. Minimum of 3 years supporting Epic and healthcare applications: 3 years. Proficiency with ServiceNow: 3 years. Experience supervising or mentoring hel
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Posted 13 days ago | Updated 13 hours ago

Client looking for EHR Helpdesk Analyst at Remote

Stellar IT Solution

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Remote or Durham, North Carolina, USA

Full-time, Contract, Third Party

Our Fortune 500 client is looking for an EHR Helpdesk Analyst to work on their project based out of Raleigh, NC / Remote. Job Title: EHR Helpdesk Analyst Location: Raleigh, NC / Remote Duration: 12months Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative sta
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Posted 13 days ago | Updated 1 day ago

Helpdesk 2nd Shift Lead

V-Soft Consulting Group, Inc

•

Durham, North Carolina, USA

Contract

Helpdesk 2nd Shift Lead Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk 2nd Shift Lead for our premier client in Durham, North Carolina. Education and Experience Bachelors degree in Information Technology, Health Informatics, or related field, or equivalent combination of education and experience. Minimum of 3 years supporting Epic and healthcare applications: 3 Years. Proficiency with ServiceNow: 3 Years. Experience supervising or mentoring helpd
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Posted 13 days ago | Updated 13 hours ago

Helpdesk Level 1 - Training & Job Placement

NPower

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Durham, North Carolina, USA

Full-time

In our tuition-free Tech Fundamentals program, you will master the basics of IT with real-world applications.What?s Included in Tech Fundamentals- Up to 20 weeks of instructor-led virtual training- Opportunity for a paid internship or a project-based learning experience- Opportunity to earn industry-recognized certifications: CompTIA A+ & IT Fundamentals+, a Google IT Support Certificate, and an IT Generalist Apprenticeship credential- Exposure to Microsoft, Cisco, AWS, and other leading technol
Posted 6 days ago | Updated 5 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t
Posted 60+ days ago | Updated 9 hours ago

Spanish Bilingual TIER 1 IT Helpdesk/Customer Support Analyst (Federal Healthcare IT)

Tria Federal

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Remote

Part-time

Customer Support Analyst (Tier 1) Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans. At Tria, we a
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Posted 8 days ago

Help Desk Technician

Virginia Jobs

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Remote or Charlottesville, Virginia, USA

Full-time

The McIntire School of Commerce at the University of Virginia is inviting applications for a Help Desk Technician . As a Help Desk Technician, you will play a vital role in ensuring a seamless technology experience for our faculty, staff, and students. You will be responsible for providing first and second-tier IT support services to resolve issues promptly and ensure smooth access to system data. This position encompasses desktop, mobile, and cloud-based technology support, as well as basic a
Posted 5 days ago | Updated 9 hours ago

Help Desk Support Spec

CVS Health

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Remote or Chicago, Illinois, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 2 days ago | Updated 9 hours ago

Help Desk Analyst

Robert Half

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Remote or Roswell, Georgia, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role involves troubleshooting hardware, software, and network systems while ensuring smooth operations across various platforms. Join our team in Roswell, Georgia, to enhance user experience and contribute to the organization's IT success. Responsibilities: Diagnose and resolve technical issues related to computer hardware, software, and networ
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Posted 6 hours ago

Help Desk Technician

TEKsystems

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Remote or Chicago, Illinois, USA

Full-time

Description On a day to day, this candidate will be providing customer and technical support through analysis and problem solving to facilitate installation, implementation, maintenance, education, and documentation of a variety of computer and software technologies utilizing remote communication with the end user as well as onsite repair and analysis 50% of the time. Will escalate complex problems to Help Desk Level 3. Constellation Brands only takes about 15 tickets a day per team member. It
Posted 1 day ago | Updated 7 hours ago

EHR Helpdesk Analyst -1st Shift -2nd Shift -3rd Shift Lead -

Omega Solutions Inc

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Remote

Contract, Third Party

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 1st 7 AM 3:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff
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Posted 14 days ago