Helpdesk manager jobs in baltimore, md

Help Desk Tech - MIDS - TS/SCI w/Polygraph

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: Security+, CE - Comptia Security+ - Comptia Security+ Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician MIDS - 2200-060

Full-time

USD 33.52 - 45.34 per hour

Help Desk Specialist

Remote or Washington, District of Columbia

•

Today

Overview The Help Desk Specialist will act as the first point of contact for technical assistance, ensuring timely resolution of user issues while maintaining a strong focus on customer service, operational continuity, and adherence to federal IT standards. This position requires a proactive, solutions-oriented professional who can effectively troubleshoot a wide range of hardware, software, and system issues across both PC and Mac environments. Background Ardent Eagle Solutions (AES) is see

Full-time

USD 26.00 - 33.00 per hour

Help Desk Technician - MIDS - TS/SCI with POLY

Annapolis, Maryland

•

Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, Technical Support, Troubleshooting Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician

Full-time

USD 25.50 - 34.50 per hour

Help Desk Engineer (Annapolis Junction, MD)

Annapolis, Maryland

•

Today

**Active TS/SCI w/Polygraph REQUIRED** Please do not apply if you do not currently possess this level of clearance. Telework: None Basic Requirements: Security+ Cert 10 years of experience as a System Administrator Bachelor's degree in a technical discipline 5 additional years of experience as a System Administrator may be substituted for a degree Job Description: Handling both initial Help Desk inquiries (Tier 1) and escalated, complex problems (Tier 2). Configuring and managing both UNIX and W

Full-time

USD 140,000.00 - 150,000.00 per year

IT Help Desk & Systems Administrator

Glen Burnie, Maryland

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Today

IT Help Desk & Systems Administrator Glen Burnie, MD Salary Range: $70,000 - $100,000 About Intuitive Machines: Intuitive Machines is an innovative and cutting-edge space company making cislunar space accessible to both public and private customers. Our mission is to further science and exploration, communications, and economic progress from the Earth to the Moon and beyond. With multiple NASA lunar missions in development and additional private missions on our manifest, we pride ourselves i

Full-time

USD 70,000.00 - 100,000.00 per year

Multifunctional Field Technical Support (MFTS)/Help Desk (contingent 045)

Aberdeen, Maryland

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Today

This is contingent upon award. A secret security clearance is required. The CONUS Biometric Field Systems Technician supports the installation, maintenance, repair, and operational readiness of Biometric Collection Capability (BCC) systems across military installations. This role involves direct field support for biometric hardware and software systems, ensuring reliable performance in both mobile and static environments in support of Army Total Package Fielding (TPF) and associated lifecycle s

Full-time

Help Desk Technician

Remote

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24d ago

Job DescriptionJob Title: Help Desk Technician Location: Atlanta, GA Fully Remote Eligibility: Candidate must be eligible to be employed in the United States CDC Service Desk - Weekend Shift: Sat-Sun 5 AM to 6 PM Mon-Tues 12 PM - 9 PM New Employee Training 7:30 AM- 4:30 PM (four weeks) Job Description: Advance how our customers operate while you advance your career. Join as a Help Desk Technician I and build an impactful career in enterprise IT, collaborating with people who are driven and res

Full-time

18 - 19

EHR Helpdesk Analyst - Remote

Remote

•

Yesterday

Title:EHR Helpdesk Analyst - Remote Location:RemoteLength:Long termRestriction:w2 or c2cDescription:Interview Type: Webcam Interview Only Very long term project; initial PO for 1 year, expect to go for 4+ years Remote Job Description: TheEHR Helpdesk Analystprovides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administ

Easy Apply

Contract

Depends on Experience

EHR Helpdesk Analyst 1st Shift - REMOTE

Remote

•

Yesterday

Job Description: Crop to Crop resumes are accepted The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction. Working as part of the centralized IT Helpdesk, the An

Easy Apply

Contract, Third Party

Depends on Experience

Help Desk Technician

Remote or Arizona

•

Today

Job Description CALIBRE is an employee-owned mission focused solutions and digital transformation company. We are seeking a remote Help Desk Specialist to support our client out of Arizona. This position is fully ONSITE. The successful candidate must have prior IT Service Desk operations experience. This is an excellent opportunity that provides on-the-job learning and mentorship. The role will serve as the initial point of contact and will gather and analyze information about the user's issue

Full-time

USD 40,000.00 - 50,000.00 per year

Technical Helpdesk Analyst 3

Remote

•

2d ago

NOT A C2C OPPORTUNITY Technical Helpdesk Analyst 3 #1061163 Job Description: Summary: The main function of a Help Desk Specialist is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Job Responsibilities: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a low

Easy Apply

Contract

30 - 33

Production Support / Help Desk Business Analyst

Remote

•

Yesterday

Job Title: Production Support / Help Desk Business Analyst Location :Remote After Initial 6 weeks Training Note: Must train onsite in Jackson, MS for six weeks, then you can move to remot 3. Position Description and Job Skill SetDescription of the job functions the contractor will be expected to perform. Candidate must have experience serving as primary point of contact for users experiencing help desk related issues. Experience analyst with a background in system diagnosing software problems,

Easy Apply

Contract, Third Party

$60 - $70

Business Analyst / Help Desk Analyst

Remote

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3d ago

Location:Hybrid Jackson, MS (6 weeks onsite training, then remote) Schedule:MondayFriday | 8:00 AM5:00 PM CT (4050 hours/week) Job Description:Seeking a Business Analyst/Help Desk Analyst to provide end-user support, troubleshoot application issues, manage JIRA tickets, and assist with data conversion activities. The ideal candidate will work closely with business and technical teams to resolve incidents, document issues, and ensure seamless system operations. Required Skills: 5+ years of exper

Easy Apply

Contract

Depends on Experience

D&T Help Desk Analyst

Remote

•

Today

Job Title: D&T Help Desk Analyst Job Location: TX (Remote) Job Duration: 12 Months (Possibility of Conversion) Work Schedule Monday - Friday 7:00 AM - 4:00 PM CST Position Overview The D&T Help Desk Analyst provides first-level technical support by assisting users with software, login, email, Office 365, mobile device, and other technical issues. This is a customer service-focused role that requires strong troubleshooting skills and the ability to guide users through technical solutions.

Easy Apply

Contract

GA DDS Level 1 Help Desk Analyst

Remote or Georgia

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Today

Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *Bilingual, Spanish required**MUST have IT Help Desk Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on custome

Full-time

USD 27.00 per hour

Help Desk Support Specialist | Network Solutions

Remote or Maryland Heights, Missouri

•

Today

Job Description #LI-DNI Responsibilities We are seeking a skilled and customer-focused Help Desk Specialist to provide remote technical support to Edward Jones branches, departments, and remote users. In this role, you will diagnose, troubleshoot, and resolve technical issues, ensuring an exceptional support experience. This is a remote position requiring a professional workspace and high-speed internet access. Essential Functions and Primary Duties Diagnose and resolve technical issues, inc

Full-time

Help Desk Analyst - Trenton, NJ(Remote)

Remote or Trenton, New Jersey

•

Today

Position is Remote. Hours are Monday through Friday- 2 pm to 10 pm This position is fully remote with the exception of the first several weeks for training. Training is Monday - Friday 8:30 am - 4:30 pm. Note: 35 hour workweek. Qualifications and Skills Desired: Microsoft Windows 10 Knowledge of Microsoft Windows Server, Active Directory, and Office 365 - training on AOC mainframe systems will be provided. Experience using Microsoft Excel, Word and Visio Must have good clear communication skil

Full-time

Help Desk/Desktop Support Analyst

Remote or Wappingers Falls, New York

•

Today

Description We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical assistance and deliver excellent customer support for end users. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day technology issues while supporting desktop environments, software applications, and core user account needs. The role focuses on diagnosing problems efficiently, guiding users through solutions, and ensuring support requests are handled thoroughly fr

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Contract

USD 20.00 - 25.00 per hour

Helpdesk Coordinator (1 day REMOTE: Tues, Wed or Thu) - Trenton, NJ/Hybrid

Remote or Trenton, New Jersey

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Today

Helpdesk Coordinator (1 day REMOTE: Tues, Wed or Thu) Trenton, NJ/Hybrid 5+ Months Note1: 35 hour workweek. Note2: Candidates will be required to come onsite for fingerprinting prior to start. Position is a hybrid model. Selected applicants will be required to work remotely and report on-site. Hours are Monday- Friday- 8:00 am to 4:00 pm IN OFFICE (1 day REMOTE: Tuesday, Wednesday or Thursday). All training will be conducted on premises at 25 Market St. Trenton, NJ. 2-year college degree or e

Full-time

Help Desk Coordinator [2 pm to 10 pm] - Trenton, NJ/REMOTE

Remote or Trenton, New Jersey

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Today

Help Desk Coordinator [2 pm to 10 pm] Trenton, NJ/REMOTE 5+ Months Note: 35 hour workweek. Hours are Monday through Friday- 2 pm to 10 pm This position is fully remote with the exception of the first several weeks for training. Training is Monday - Friday 8:30 am - 4:30 pm. Description: Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication

Full-time

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Helpdesk manager jobs in Baltimore, MD, USA