•Glen Allen, Virginia, USA
Job#: 2029924 Job Description: Position: IT Incident Manager Length: 6-month contract to hire Location: Richmond, VA (Remote/Hybrid- onsite 3 days) Team Overview: IT Operations is responsible for the day-to-day global infrastructure operations as well as the Service Management team to include the ServiceNow platform. Duties and Responsibilities:Look for Major Incident Management efficiencies, and propose, develop, and deliver process improvements for incident management workflows.Management of