major incident manager jobs

Major Incident Manager - IT Service Management

Johnston, Rhode Island

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Today

Job Description 4 Days in the office from any of our locations in RI,Iselin NJ, MA, Pittsburgh PA Role is not relocation eligible. Major Incident Manager Position Summary and Key Requirements We are seeking a highly organized, decisive, and proactive Major Incident Manager to lead the enterprise response to significant IT incidents. As a critical member of our IT Service Management (ITSM) team, you will be responsible for driving the timely resolution of major incidents that impact business o

Full-time

USD 140,000.00 - 210,000.00 per year

Senior Director Major Incident Management

Coppell, Texas

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10d ago

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. POSITION SUMMARY The Sr Director Major Incident Management, is responsible for leading the enterprise-wide response to major technology incidents, ensuring rapid

Full-time

Production Support Engineer (L2)

Lake Mary, Florida

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Today

Solution IT Inc. is looking for Production Support Engineer (L2) for one of its clients Pittsburgh, PA/ Lake Mary, FL Job Title: Production Support Engineer (L2) Required Skills: Excellent knowledge of Unix, SQL, and Linux systems Hands-on Scripting experience (Python/ Shell /PowerShell) in the Unix/Linux platform is desired. Experience in AppDynamics, Splunk, and ServiceNow tools ITIL/ ITSM certification is preferable. Maintains and supports moderately complex applications and their operating

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Full-time, Contract, Third Party

Salesforce AMS Lead

Sunnyvale, California

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3d ago

Title: Salesforce AMS LeadLocation: Sunnyvale, CA (Hybrid)Duration: 6 months (with possibility of extension) Work Authorization: Only s (USC) and (GC) holders are eligible to apply. Job Description:We are seeking a Salesforce AMS Lead to drive application support and maintenance (L1/L2/L3) for Salesforce environments. The ideal candidate will ensure system stability, SLA compliance, and operational excellence while leading cross-functional teams and managing external vendors. Responsibilities:

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Contract

Depends on Experience

Network Management Operations Manager - III

Cary, North Carolina

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Today

Job#: 3010735 Job Description: Department: Government Network Service Assurance / Federal Major Incident Management Summary: We are seeking a highly motivated and experienced Major Incident Manager to provide top-tier incident management for our client's Federal customers. In this role, you will leverage your extensive knowledge of domestic and international telecom services (data, voice, IP, managed services) to drive major outage issues and ensure a positive customer experience. You will act a

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Full-time

Manager-Technology Operations

Remote or Minneapolis, Minnesota

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Today

As a key member of the Technology Operations Center (TOC), the IT Major Incident Commander (MIC) the Technology Operations Manager will collaborate with leaders and operations teams across Ameriprise Information Technology to identify, resolve, and reduce critical technology issues leading to business impacts. The TOC Technology Operations Manager will ensure Ameriprise IT Infrastructure and Application environments are set up for observability and recoverability, and that operations teams are

Full-time

USD 107,000.00 - 144,000.00 per year

Senior Associate - Network Operations

Virginia Beach, Virginia

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Today

Duration: 12+ Months Location: VA-Arlington Overview: Every Turnberry consultant belongs to a practice, an internal group of consultants and leaders with shared experience and expertise. Each of these practices aligns to one of the core services Turnberry offers to clients. As a Senior Associate, you will join Turnberry's Digital Modernization practice, where technology and strategy combine to deliver exceptional digital experiences, empowering organizations to thrive in today's digital market

Full-time

USD 60,000.00 - 90,000.00 per year

Database Management, Investments and Wealth Engineering Production Services

Pittsburgh, Pennsylvania

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Today

Database Management, Investments and Wealth Engineering Production Services Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of d

Full-time

Senior Systems and Support Analyst

Hybrid in Durham, North Carolina

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5d ago

Immediate need for a talented Senior Systems and Support Analyst. This is a 12 Months Contract opportunity with long-term potential and is located in Durham NC, Westlake TX, Merrimack, NH and Salt Lake City UT (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:25-94637 Pay Range: $50 - $60/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work locat

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Contract

50 - 60

Security Engineer

Scottsdale, Arizona

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Today

Description As a Security Engineer, you will lead operational security efforts across the enterprise, including advanced threat detection, incident response, tool tuning, and alert automation. You will act as the technical escalation point for SecOps Technicians and take ownership of high-fidelity security incidents. This role is focused on hands-on defense - not policy or governance - and is ideal for a proactive defender who thrives in fast-moving operational environments. Top Skills' Details

Full-time

USD 40.00 - 48.00 per hour

Itsm Specialist

Columbus, Ohio

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Today

Skills Itsm, Process improvement, Incident management, Itil v3, change management, IT Asset Mgmt, Itil, Itil service management Top Skills Details Itsm,Process improvement,Incident management,Itil v3,change management,IT Asset Mgmt Description Scope of Position Responsible for management of IT service management processes. The IT Service Management Office (IT-SMO) within IT Technology Services and Support is committed to assisting its patients. Position Summary Responsible for the design, develo

Full-time

USD 50.00 - 55.00 per hour

Principal Network Security Engineer

Santa Clara, California

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Today

Company Description Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of

Full-time

USD 154,000.00 - 249,500.00 per year

Senior Associate - Network Operations

Arlington, Virginia

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Today

Job Profile Summary As a critical member of the Network Operations Center (NOC), you will ensure the reliability, performance, and observability of enterprise IT services across IBM mainframe (z/OS), distributed systems (Windows, Linux), and hybrid environments. This role focuses on proactive monitoring, rapid incident response, and coordination of resources during major outages. You will administer enterprise scheduling (Control-M), network and application monitoring tools (PRTG), and collabor

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Contract

Lead Product and Technology Support

Remote or Irving, Texas

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Today

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patien

Full-time

USD 46.27 - 77.11 per hour

IT Service Desk Technician

Germantown, Maryland

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Today

Key Responsibilities 1. Critical Incident Resolution Act as the final point of escalation for complex incidents escalated from Level 1 and Level 2 support.Perform in-depth technical troubleshooting and root cause analysis on multifaceted issues affecting enterprise systems, applications, and endpoints.Coordinate with network, systems, and security teams to resolve enterprise-impacting issues and restore services quickly.Participate in major incident response bridges, providing subject matter ex

Full-time

USD 90,000.00 - 100,000.00 per year

Lead Director Engineering, SRE - Retail & Pharmacy

Remote or Woonsocket, Rhode Island

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Today

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

Full-time

USD 144,200.00 - 288,400.00 per year

Salesforce Application Support Lead

Sunnyvale, California

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Today

Aspire IT Solutions is in a need of - Role: Salesforce Application Support Lead Location: Sunnyvale, CA (Hybrid) Duration: 6+ months contract Job Description: Lead Salesforce application support and maintenance (L1/L2/L3), ensuring service delivery and SLA compliance. Act as the primary service owner, ensuring system stability, availability, and compliance. Implement ITIL processes (Incident, Problem, Change, Release, Knowledge Management). Serve as escalation point for issues/outages, coordin

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Contract, Third Party

AMS Lead - Sunnyvale, CA - Onsite - 66855

Sunnyvale, California

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Today

AMS Lead - 66855 We have an immediate long-term opportunity with one of our prime clients for a position of AMS Lead to work in Sunnyvale , CA on Onsite basis. PAY Rate: $50-$52/hr Roles and responsibilities: Lead Salesforce application support and maintenance (L1/L2/L3), ensuring service delivery and SLA compliance. Act as the primary service owner, ensuring system stability, availability, and compliance. Implement ITIL processes (Incident, Problem, Change, Release, Knowledge Management)

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Contract, Third Party

$52

Systems Engineer (Tuesday-Saturday Shift)

Hybrid in Coppell, Texas

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Today

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world

Full-time

Level 2 Prod Services Application Support ( Finacial Application )

Pittsburgh, Pennsylvania

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Yesterday

Technical Support L2 (Application and infrastructure Support with DevOps knowledge ) An experienced consulting professional with a broad understanding of solutions, industry best practices, multiple business processes, or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment. Bachelor's degree in computer science or a related discipline, or equiva

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Full-time

$60,000 - $80,000

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major incident manager jobs