major incident manager Jobs

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Problem Manager / Major Incident Manager ITIL Foundation certified- Day 1 Onsite

CSI Consulting

New York, New York, USA

Third Party, Contract

Location: New Jersey or New York Shift: 8/5 Rotational Experience: 6+ years in Problem Management or Major Incident Management within IT Service Management Key Responsibilities: Provide Root Cause Analysis (RCA) document within 5 business days of incident resolution. Prioritize and schedule calls with technical teams to identify the root cause of issues. Update and maintain the Problem Field in Service-Now with data from RCA investigations. Manage Problem Tasks derived from investigations unti

Major Incident Manager with Network Skills

Yochana IT Solutions

Rutherford, New Jersey, USA

Contract

Role: The Major Incident Manager drives issues that meet the Crisis Management Criteria to resolution as well as provides thorough documentation as the Crisis takes place via the Major Outage etc and performs a post Crisis PIA. Responsibility: Should have understanding on network Technologies ( Router , Switches, wireless , Layer 1 Transport gear like fiber, optical et ) Owns, and is empowered to resolve, the major incident Ensures that incident bridge has been established Stress the customer c

Major Incident Response Analyst

Apex Systems

Joint Base Andrews, Maryland, USA

Full-time

Job#: 2068669 Job Description: Position: Major Incident Response Analyst Location: Joint Base Andrews Clearance: Active Secret Clearance Certification: CompTia Sec+ CE Duration: Long Term Contract Description: Rapidly assess IT outages, referencing internal documentation to determine Major Incident category. Immediately initiate Major Incident response protocols when confirmed, including ticket creation in Remedy and leadership notification. Craft and disseminate clear, concise, and accurate

Technology Major Incident Management Lead Engineer

Truist

Charlotte, North Carolina, USA

Full-time

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Acce

Field Support (Tough Book Specialist)

Diverse Lynx Llc

Plano, Texas, USA

Contract

Role Field Support (Tough Book Specialist) Location: Plano, TX (Onsite turn over shifts between 5am 5pm CST) Contract: Long Term Job Description Minimum 4-6 years of experience in supporting MDT (Mobile Data Terminal) devices, preferably in a mobile technology environment.Strong experience in remotely supporting MDT and other business users and troubleshooting issues efficiently.Experience with SIM card activation processes and experience in configuring SIM cards for MDT devices.Proficiency in

Senior Systems Analyst and Administrator

Kforce Technology Staffing

Boston, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client in need of a Senior Systems Analyst and Administrator. Responsibilities: * Execute and document platform administrator changes * Maintain and manage current state and future state documentation, help build run books to operationalize current implementation * Work with internal cross-functional IT teams vendors, and end-users to provide accurate and effective resolutions * Provide effective written and verbal communications to users, stakeholders, and vendor

IT Help Desk Manager

Freeman Health System

Joplin, Missouri, USA

Full-time

Our Mission To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions. Schedule: Full Time (40 hours per week) What You'll Do The IT Help Desk Manager oversees the phone support team, ensuring high-quality, customer-focused service for Freeman Health System. They lead and motivate the team to provide excellent technical and non-technical support, plan and schedule help desk activities, and ensure quick issue resolution. The IT Help Desk M

Senior Analyst - Tech Infrastructure

CVS Health

Alabama, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

Operations Monitoring Engineer

Saxon Global Inc.

US

Third Party, Contract

Job type: Operations Monitoring Engineer Location: On-site 4 days a week in Fort Worth, TX Must haves: Experience with Dynatrace (Preferably) , Cloud Watch, Data Dog, OR New Relic Change management and incident management experience would be great Job Description: The Operations Support Engineer will monitor, alert, and support our systems to ensure seamless operations. Ideal candidates will have 3-5 years of experience with Dynatrace, CloudWatch or similar tools, and a solid understanding of

Collaboration Engineer

London Stock Exchange Group

St. Louis, Missouri, USA

Full-time

Office 365 Collaboration Engineer - Job Description We are seeking a skilled and experienced Office 365 Tenant Administrator to join our team. The ideal candidate will have a solid background in Office 365 and Exchange Online, as well as Microsoft Exchange 2016 or later. This role will be crucial in supporting a hybrid environment with Office 365 and ensuring seamless integration and operation. You will handle end to end Messaging email systems (Exchange Server and Exchange Online). You will a

Program Manager

Reuben Cooley Inc

Chicago, Illinois, USA

Contract

Required Education: "Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience). Required Qualification: "Strong knowledge of IT governance, compliance frameworks (NIST, ISO 27001, ITIL). "Proven experience in audit management, risk assessments, and vulnerability mitigation. "Expertise in vendor management (Microsoft, Proofpoint, SaaS providers) and SLA/KPI enforcement. "Strong background in incident management, root cause analysis, and playbook de

Lead Incident Management Associate

DTCC

Coppell, Texas, USA

Full-time

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world

Director Incident Management

DTCC

Jersey City, New Jersey, USA

Full-time

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world t

Director Incident Management

DTCC

Coppell, Texas, USA

Full-time

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world t

Senior Systems Analyst and Administrator

Apex Systems

Quincy, Massachusetts, USA

Full-time

Job#: 2073361 Job Description: Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for a Senior Systems Analyst and Administrator. For applicants who are interested in this opportunity, send your updated resume to Mike Konjoian, Account Manager, at . Here are the details: Position: Senior Systems Analyst and Administrator Location: 25 Newport Ave

Major Incident and Event Manager

Roha Tech LLC

California, USA

Third Party

Hi Partner, Please find the JD and let me know your interest. Position: Major Incident and Event Manager Location: Ranco Cucamonga, CA (Hybrid) Duration: 12+ Months Client: IEHP Exp: 12+ Year Visa: H1B Look for IT Service Management (ITSM), Incident Management, and ServiceNow ITSM profiles Position Summary The IT Engineer , Major Incident and Event Manager, oversees critical IT incidents and event management. This role ensures rapid response and resolution of major incidents, integrating

Lead Incident Management Associate

DTCC

Jersey City, New Jersey, USA

Full-time

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world

Lead IT Security Engineer

DTCC

Tampa, Florida, USA

Full-time

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world t

Lead IT Security Engineer

DTCC

Jersey City, New Jersey, USA

Full-time

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world t

Lead IT Security Engineer

DTCC

Coppell, Texas, USA

Full-time

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world t