Remote
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Today
Key ResponsibilitiesJira Service Management Architecture & Implementation Design and implement Jira Service Management project structures, workflows, request types, queues, SLAs, and portals. Configure scalable and maintainable JSM solutions aligned to enterprise service management best practices. Implement automation rules for ticket lifecycle management, including notifications, escalations, and closure logic. Ensure configurations follow Jira best practices and avoid over-customization or tec
Easy Apply
Contract, Third Party
$100 - $115 per hour



















