workforce management Jobs

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Real Time Analyst - Workforce Management

Edward Jones

St. Louis, Missouri, USA

Full-time

Innovate here. And see your ideas come to life. It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain the technologies that enable us to deepen and support those relationships. The best part? We develop and create our own industry-leading so

Project Manager - Strategy, Roadmap and Enterprise Workforce Management

Denken Solutions

Tampa, Florida, USA

Contract, Third Party

Currently, we are looking for talented resources for one of our listed clients. If interested please reply to me with your updated resume or feel free to reach out to me for more details at Title: Project Manager - Strategy, Roadmap and Enterprise Workforce Management Location: Tampa, FL or Irving, TX Duration: 6 Months Job Description: The Strategy Lead role will report directly to the Enterprise Workforce Management Head. Enterprise Workforce Management is part of the Human Resources - Workf

Workforce Management Expert

InfiCare Technologies

Charlotte, North Carolina, USA

Contract, Third Party

Position: Workforce Management Expert Location : Charlotte, NC /Raliegh, NC / NJ / Dallas, TX (Onsite) Mode: Contract Workforce Management - X+ years' experience (Must have) Alvaria or Verint Product - X+ years' experience (Must have) Contact Center solutions for large Enterprise X+ years' experience (Must have) Cloud integration? - X+ year experience (Nice to have) Agile Kanban methodology - X+ years' experience (Nice to have) Relational DB experience X+ year experience (Nice to have) SQL (Ver

Real Time Analyst - Workforce Management

Edward Jones

Tempe, Arizona, USA

Full-time

.hide-on-hq-category{display:none !important;} Innovate here. And see your ideas come to life. It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain the technologies that enable us to deepen and support those relationships. The best part? W

Real Time Analyst - Workforce Management

Edward Jones

St. Louis, Missouri, USA

Full-time

.hide-on-hq-category{display:none !important;} Innovate here. And see your ideas come to life. It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain the technologies that enable us to deepen and support those relationships. The best part? W

Workforce Management Expert

Hirekeyz

Charlotte, North Carolina, USA

Contract

Role: Workforce Management Expert Location: Raleigh, NC / Charlotte, NC Type: Contract Workforce Management Expert - Workforce Management - 2+ years experience (Must have) Alvaria or Verint Product - 5+ years experience (Must have) Contact Center solutions for large Enterprise 2+ years experience (Must have) Cloud integration - 1+ year experience (Nice to have) Agile Kanban methodology - 3+ years experience (Nice to have) Relational DB experience 1+ year experience (Nice to have) SQL (Verint

Sr. IT Project Manager- (UKG Workforce Management)

TOP Consulting, Inc

Columbus, Ohio, USA

Full-time

Top Consulting is looking to add a Sr. IT Project Manager will provide direction and guidance to the client s team with specific focus on the WFM implementation. The role is responsible for partnering with line of business leaders and key stakeholders to align technology projects to optimize the value IT delivers and to accomplish the business strategy. The Senior IT Project Manager will be responsible for tracking and reporting status up to the project Steering Committee and the executive-level

workforce management

ApTask

Jersey City, New Jersey, USA

Contract

Position: Workforce Management / Workforce Engineer Location: Charlotte, NC /Raleigh, NC Type : Contract JD:- Workforce Management Expert - Workforce Management - 2+ years experience (Must have) Alvaria or Verint Product - 5+ years experience (Must have) Contact Center solutions for large Enterprise 2+ years experience (Must have) Cloud integration - 1+ year experience (Nice to have) Agile Kanban methodology - 3+ years experience (Nice to have) Relational DB experience 1+ year experience (Ni

Enterprise Workforce Management Strategy Lead

Motion Recruitment Partners, LLC

Irving, Texas, USA

Full-time

Grow your career as an Enterprise Workforce Management Strategy Lead with an innovative global bank. Contract role with strong possibility of extension. Will require working a hybrid schedule 2-3 days onsite per week. Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide. Will be responsible for handling staff management issues, including resource management and allocation of work within the team/project. Yo

Workforce Management Specialist

Raymond James Financial Inc

St. Petersburg, Florida, USA

Full-time

Hybrid Work Environment: 40% in-office and up to 60% work-from-home, if desired. Must live within commutable distance from our home office. Job Summary Under limited supervision, applies knowledge of staffing and workforce management practices to monitors real time phone and processing queues for a medium to large size department to assure that service levels are met. Proactively making real time workflow changes based on call or form processing fluctuations. Provides ad hoc, daily, weekly and

Workforce Management Analyst

Mass General Brigham

Somerville, Massachusetts, USA

Full-time

The Ambulatory Contact Center (ACC) supports strategic operations of the Massachusetts General Brigham Hospitals and the Massachusetts General Physician Organization to improve service to patients and referring providers seeking care at our organization. The Workforce Management Analyst, under the guidance of and in collaboration with the department Manager, is responsible for key functions of ACC workforce planning. The Workforce Management Analyst is responsible for daily efforts to provide s

Workforce Management Analyst

Mass General Brigham

Somerville, Massachusetts, USA

Full-time

The Ambulatory Contact Center (ACC) supports strategic operations of the Massachusetts General Brigham Hospitals and the Massachusetts General Physician Organization to improve service to patients and referring providers seeking care at our organization. The Workforce Management Analyst, under the guidance of and in collaboration with the department Manager, is responsible for key functions of ACC workforce planning. The Workforce Management Analyst is responsible for daily efforts to provide s

Sr. Manager, Dialer & Workforce Management

Carmax, Inc.

Kennesaw, Georgia, USA

Full-time

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144 CarMax, the way your career should be! About this job The Senior Manager, Dialer and Workforce Management will be responsible for leading the Dialer and Workforce Management teams for the CarMax Auto Finance (CAF) contact center by guiding the team to reach solutions for complex problems. This role oversees Dialer administration & functionality, optimizing dialer strategy, optimize scheduling, oversee, and provi

Lead Architect \u2013 Human Capital Management/workforce Management

Starbucks Coffee Company

Seattle, Washington, USA

Full-time

Job Summary and Mission Are you passionate about HCM and Workforce solutions? Do you have experience designing and architecting engaging experiences and scalable platforms that power workforces around the world? As an architect lead within Starbucks Technology you will build and enhance global IT solutions that define how Starbucks delivers award winning partner (employee) experiences. Lead Architects are accountable for the conversion of business need into architectures and designs that will be

Dir, HR Enterprise Solutions; Payroll, Workforce Management & Other Platforms

Fresenius Medical Care

Lexington, Massachusetts, USA

Full-time

ORGANIZATION PURPOSE AND SCOPE: HR Partnership As Technology Business Partner, empower the HR organization to fulfill the Fresenius Mission, and their top priorities, by defining digital strategy and roadmap, selecting, implementing, and optimizing HR Technology solutions. Advocate for the needs for the HR organization in the fulfillment of their technology strategies and specific initiatives. Facilitate the completion of all FME requirements to move initiatives forward, e.g. Enterprise Architec

Systems Administrator Applications - UKG, HR, Payroll, Workforce Management, EZ Call

Kaiser Permanente

Oakland, California, USA

Full-time

Description: Job Summary: In addition to the responsibilities listed below, this position participates in the incident and problem management process by resolving issues through troubleshooting and root cause analysis. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally

Workforce Management Expert needed for Onsite at NC!!!!

Nam Info Inc

Charlotte, North Carolina, USA

Full-time, Third Party, Contract

Dear Partners, Hope you are doing good. Please find the Job description. If this is of your interest kindly share resume along with contact details of yours and your Employers and send it to Role : Workforce Management Experts Location : Charlotte, NC /Raliegh, NC Duration Longterm Contract Skills: Workforce Management - 2+ years' experience (Must have) Alvaria or Verint Product - 5+ years' experience (Must have) Contact Center solutions for large Enterprise 2+ years' experience (Must have) Cl

Senior Manager, CX Workforce Management

Headway

Remote or New York, New York, USA

Full-time

Headway's mission is a big one - to build a new mental health care system everyone can access. We've built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don't accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy

Principal Product Manager, QuickBooks Online Mid-Market & Workforce Solutions

Intuit

Mountain View, California, USA

Full-time

Company Overview Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible. Job Overview The QuickBooks Online team is launching a new business offering to fuel the growth of gr

Senior Product Manager, QuickBooks Online Mid-Market & Workforce Solutions

Intuit

Mountain View, California, USA

Full-time

Company Overview Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible. Job Overview People who work for themselves fuel our global economy. In the US, small businesses empl