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Boston, Massachusetts

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Today

Description Our client is looking for a Service Desk & Change Manager with strong GxP awareness to own and mature the organization's IT Service Management (ITSM) and Change Management capabilities. This role is responsible for building out the functionality, structure, and adoption of the existing IT Service Desk platform (Zoho ServiceDesk Plus) while ensuring that GxP and non-GxP changes, incidents, and requests follow qualified, auditable processes. The focus is on process integrity, data qual

Full-time

USD 60.00 - 70.00 per hour

IT Service Desk Professional

Remote

•

Yesterday

IT Service Desk Professional Provide frontline IT support by diagnosing and resolving hardware, software, and network issues using basic IT knowledge and troubleshooting skills. Deliver first-contact resolution for most incidents while ensuring excellent customer service and issue ownership. Key Responsibilities Troubleshoot computer, printer, network, and Microsoft product issues Support healthcare/clinical applications Log incidents, document solutions, and maintain knowledgebase updates Esca

Easy Apply

Contract

Depends on Experience

IT Service Desk Professional I

Remote

•

Today

Job Title: IT Service Desk Professional ILocation: Remote (Malvern, PA)Duration: 6+ Months Contract Job Description:We are looking for an IT Service Desk Professional to provide technical support and resolve IT-related issues efficiently. This is a customer-facing, over-the-phone support role focused on troubleshooting, documentation, and delivering high-quality service. Key Responsibilities:Diagnose and resolve IT issues using problem-solving skills and technical knowledgeProvide support for de

Easy Apply

Contract

$20 - $23

NATIONAL IT SERVICE DESK COORDINATOR-PT role

Remote

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19d ago

Title: NATIONAL IT SERVICE DESK COORDINATOR-PT role Location: Remote Position Type: Contract Compensation Pay Range:$21.07-$30.10 Per Hr Description This remote, contract position involves providing support to end-users for software and technical issues. Responsibilities include communicating effectively through various channels and utilizing generic technology tools to troubleshoot and solve problems efficiently. Key Responsibilities Answer support calls and respond to emails with effective

Easy Apply

Third Party, Contract

$21.07 - $30.1

IT Service Desk Technician L2

Remote or Tokyo

•

Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

IT Service Desk Support

Remote

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4d ago

Job Summary for Service Desk Support: We are seeking a Service Desk Support Analyst to provide first-level technical support to end users. This role involves troubleshooting hardware, software, and network issues while ensuring a high level of customer satisfaction and timely resolution of incidents. Job Qualifications and Responsibilities for Service Desk Support: Experience in Service Desk / IT Support / Help Desk roles Strong knowledge of: Windows OS (Windows 10/11) Microsoft Office 365 Ba

Contract

IT Service Desk Professional I

Remote

•

Yesterday

Job Title: IT Service Desk Professional I Location: Malvern, PA / Remote Duties: We need the Teammate in this position to solve support incidents in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize downtime for Client teammates, partners, and customers.This is an IT contact center support role that includes supporting customers through various channels such as phone, chat and tickets

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Contract

Depends on Experience

Health Information Technology Service Desk Analyst (Remote)

Remote

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7d ago

Health Information Technology Service Desk Analyst (Remote) (6-month contract) Remote eligible states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY Must Have: - Basic Computer Knowledge - Basic Computer Skills (MS Windows based; basic math skills; basic reading skills) Nice to Have: - 1+ year of experience in a position requiring frequent interaction with customers, clients, students and/or p

Easy Apply

Contract

Depends on Experience

Senior IT Support Specialist

Waltham, Massachusetts

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Today

RESPONSIBILITIES: Kforce has a client in Waltham, MA that is seeking a Senior IT Support Specialist. This 3 month engagement will work onsite 3 days a week. Overview: We are seeking a Senior IT Support Specialist to join a fast-paced, global IT organization focused on delivering high-quality end-user support across multiple regions. This role provides Level 2 support and serves as an escalation point for Service Desk teams, helping resolve more complex technical issues while ensuring an excellen

Contract, Third Party

$50 - $60 hourly

Senior IT Service Engineer

Boston, Massachusetts

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Today

We're hiring a Senior IT Services Engineer for a full-time opportunity based in Boston, MA. This role sits within a fast-paced, enterprise-level environment supporting a dynamic organization across multiple business functions. You'll work with a modern technology stack including Microsoft 365, Intune, Jamf, Windows 11, and Apple/iOS systems, playing a key role in delivering high-quality IT support and infrastructure reliability. This is an opportunity to step into a highly visible, impact-driven

Easy Apply

Full-time

$100000 - $150000

IT Support Desk Manager

Remote

•

Today

IT Support Desk Manager / Lead (M365 & MFA Focus) W2 / Contract to Hire Mostly reote, some onsite in Chicago, IL (near airport) CDW is seeking a hands-on Support Desk Manager/Lead with strong Microsoft 365 administration expertise and a focus on MFA and identity security. This is a player-coach role leading a small team while actively handling Level 2/3 escalations and supporting a range of SaaS applications in a dynamic, acquisition-driven environment. Key Responsibilities: Lead and mentor a

Contract

Depends on Experience

Manager, Information Technology

Boston, Massachusetts

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7d ago

{"description": " Job Description Summary For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add individuals who seek a collaborative, open-door culture that values diversity and innovative thinking. In our collegial environment that's marked by low turnover and high energy, you'll be inspired to grow and thri

Full-time

USD 122,000.00 - 208,000.00 per year

MANAGER, GSDM IT CLIENT SERVICES, GSDM Office of Information Technology

Boston, Massachusetts

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Today

Job Description This position manages the GSDM Client Services team, including recruiting and selection as well as on-going training and performance management initiatives for staff members. Provides leadership for the team including directing work, serving as an expert level technical and hierarchical escalation point, assigning tickets, resourcing staff on projects, and monitoring and evaluating team performance. Primary technologies used in meeting the responsibilities include but not limit

Full-time

USD 100,275.00 - 140,425.00 per year

Senior Manager, IT Capability Owner - HR Platforms

Remote or Waltham, Massachusetts

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Today

Remote position: Preference will be given to those in eastern and central time zones. This IT Capability Owner will partner closely with the HR Centers of Excellence for Talent Acquisition and Total Rewards and the Workday platform is a key component. Principal Duties and Responsibilities: - Lead business analysis for new requirements / business process optimization. This may include ideas and concepts which are still in the evaluation and/or approval process. - Convey highly complex ideas, is

Full-time

USD 147,700.00 - 197,000.00 per year

IT Manager, Marketing Technology

Boston, Massachusetts

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7d ago

Full-time

USD 122,000.00 - 208,000.00 per year

IT Lab Operations Support manager.

Cambridge, Massachusetts

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Today

Lab IT Skill sets: Infrastructure & Systems Knowledge. Windows Server administration. ctive Directory integration. Basic network troubleshooting (DNS, ports, firewall). Familiarity with backup and restore strategies. Must also be capable of performing typical lab support activities as the role will be concurrent and not exclusive to Empower. Supporting standalone scientific instruments. Client/server instruments. General instrument > PC connectivity. Basic familiarity with common lab application

Full-time

IT Site Services Manager - MFG / 3 Days on site

Raynham, Massachusetts

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Today

We are seeking a Site IT Services Manager to own end-to-end IT service delivery for a designated location, ensuring high availability of systems, reliable on-site support, and effective coordination with vendors and internal teams. This role serves as the primary IT point of contact for the site, overseeing operations, supporting projects, and ensuring IT services align with business needs. The ideal candidate will have strong experience in IT service management (ITIL), on-site operations, stake

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Third Party, Contract

Depends on Experience

IT Functional Analyst - CE Field Service

Remote

•

Today

Job Description Join our Team as an IT FUNCTIONAL ANALYST! The Role: We're seeking a passionate and dedicated IT Functional Analyst - CE Field Service who brings enthusiasm and expertise to the table. In this role, you'll serve as a functional leader and domain expert-driving complex initiatives, mentoring analysts, and shaping solution design while partnering closely with Product Owners and IT leadership. We value innovative and creative ideas-yes, even during meetings (where snacks are always

Easy Apply

Full-time

USD 94,020.00 - 120,540.00 per year

UA IT Manager / Information Technology Asst Director

Remote or East Lansing, Michigan

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Today

UA IT Manager / Information Technology Asst Director Whatsapp Facebook LinkedIn Email App Job no: 1121187 Work type: Support Staff Pay Grade: 16 Major Administrative Unit / College: Information Technology Services Department: Msu It Ua 40001402 Sub Area: APSA- Pro Supervisory Salary: Salary Commensurate with Experience Location: East Lansing Categories: Information Technology, Professional Supervisory- APSA, Full Time (90-100%), Union, Remote-Friendly Working/Functional Title UA IT Ma

Full-time

USD 16.00 per hour

IT PMO Program Manager

Remote or North Carolina

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Today

Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace. About the role: As an IT Program Manager you will Responsible for all project management processes on high complexity programs or a portfolio

Full-time

USD 116,600.00 - 146,000.00 per year

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