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Columbus, Ohio

•

Today

Description We are looking for an experienced Development Manager to lead and inspire a team of software developers in Columbus, Ohio. This long-term contract position requires a dynamic individual who can drive excellence in software development, foster collaboration, and ensure high-quality Agile delivery. The successful candidate will also play a pivotal role in optimizing Genesys Cloud CX systems and managing flow/botflow configurations for customer-centric solutions. Responsibilities: Lead

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Contract

USD 45.00 - 55.00 per hour

Genesys Cloud CX Development Manager

Columbus, Ohio

•

Yesterday

Requirements5 or more years of experience in software development and technical team leadership.Proficiency in Genesys Cloud CX platform architecture and IVA development.Experience with Genesys Cloud flows, botflows, and customer experience automations.Experience in Agile/Scrum methodologies, sprint planning, and release management.Experience with API development, management, and cross-system integrations.Experience in network telephony, firewall configuration, and cloud-based CI/CD practices.Ex

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Third Party, Contract

Depends on Experience

Engineering Manager - Contact Center Technology (Genesys Cloud)

Columbus, Ohio

•

Today

Genesis10 is currently seeking an Engineering Manager - Contact Center Technology (Genesys Cloud) for a hybrid 3-month contract-to-hire opportunity with a Regional Financial Institution located in Columbus, OH. Pay range: $60.00-68.00 per hour Overview: Our client is seeking an Engineering Manager to lead a team of developers supporting a large-scale, enterprise contact center platform (~3,000 users across 40+ centers). This is a people-first leadership role focused on driving delivery, removing

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Full-time

USD 60.00 - 68.00 per hour

Genesys Contact Center engineer l Cloud certified

Remote

•

19d ago

Genesys Contact Center Cloud Certified Engineer Remote | Mon Fri, 8:00 AM 5:00 PM ET We are seeking a Genesys Contact Center Cloud Certified Engineer to support a enterprise Unified Communications / Contact Center (UC/CC) environment in a key functional engineering capacity. This role focuses on platform design, API integrations, and enterprise contact center architecture support. Required Qualifications Active Genesys Contact Center Cloud CertificationStrong hands-on experience with Genesys AP

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Contract

Depends on Experience

Genesys Cloud Architecture

Remote

•

5d ago

Job Title Genesys Cloud Architecture Job Location Remote Duration 12months Job Description Soft Skills requirements Excellent communication and conversation skills (Verbal and Written) Good documentation skills Good working knowledge of MS OFFICE (Including MS Project and Visio) Should have good customer handling skills Certification requirements: Google Cloud Platform (Mandatory) ITIL Foundation (Preferred) Skills required Experience in migrating contact

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Contract, Third Party

Depends on Experience

Senior Genesys Cloud Engineers

Remote or Hybrid in Virginia

•

Today

Position: Senior Genesys Cloud Engineers (Senior Engineer CCaaS Operations) Location: 100% Remote Duration: Contract to Hire Two Interviews: 2 rounds (all Virtual) Genesys CLOUD EXPERIENCE IS A MUST < General Challenges We have been struggling with both roles due to: Candidates having primarily on prem Genesys Engage experience instead of Genesys Cloud. Limited candidates who meet the required years of hands on cloud experience. Clearance requirements narrowing the talent pool. 1. Senior Ge

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Contract, Third Party

Genesys Cloud Contact Center Engineer Tier III

Remote

•

2d ago

Hi Greetings from BizTech Fusion! We are seeking an experienced Genesys Cloud Contact Center Engineer (Tier ) to design, implement, support, and optimize enterprise contact center solutions built on Genesys Cloud CX. This role involves advanced troubleshooting, system integration, automation, and collaboration with cross-functional teams to ensure high availability and performance of contact center services. Position Title: Genesys Cloud Contact Center Engineer Tier Location: Remote (US Region

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Contract

Up to $58

Infrastructure Manager: III (Senior)

Columbus, Ohio

•

Today

Location: Columbus, OH Salary: $70.00 USD Hourly - $75.00 USD Hourly Description: Our client is currently seeking a Infrastructure Manager: (Senior) We are seeking an experienced Development Manager to lead a team of 5+ software developers in delivering high-quality solutions within an Agile environment. This role is responsible for coaching and guiding developers, establishing and enforcing best practices, facilitating peer code reviews, and ensuring the team consistently meets sprint and

Contract

USD 70.00 - 75.00 per hour

Infrastructure Manager

Columbus, Ohio

•

Today

Job#: 3028371 Job Description: Infrastructure Manager Location: Columbus, Ohio (Onsite) Employment Type: Contract to Perm Role Overview We are seeking an experienced Development Manager to lead a team of 5+ software developers in delivering solutions within an Agile environment. This role is responsible for coaching and guiding developers, establishing and enforcing best practices, facilitating peer code reviews, and ensuring the team consistently meets sprint and release commitments. The ide

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Full-time

Product Execution Manager: III (Senior)

Whitehall, Ohio

•

Today

Location: Whitehall, OH Salary: Depends on Experience Description: Overview We are seeking a highly skilled Product Execution Manager to lead end-to-end execution of key business and technology initiatives. This role is responsible for partnering closely with business customers, gathering and documenting detailed requirements, advising on best practices and standards, evaluating solution options and costs, and ensuring successful delivery from inception through final implementation. The idea

Contract

Senior Product Execution Manager - Hybrid

Columbus, Ohio

•

Today

Genesis10 is currently seeking a Senior Product Execution Manager for a hybrid 3-month contract-to-hire position located in Columbus, OH. Pay range: $52.00-62.00per hour We are seeking a highly skilled Product Execution Manager to lead end-to-end execution of key business and technology initiatives. This role is responsible for partnering closely with business customers, gathering and documenting detailed requirements, advising on best practices and standards, evaluating solution options and cos

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Full-time

USD 52.00 - 62.00 per hour

Sr. Engineer, Software Engineer (Contact Center Technology)

Columbus, Ohio

•

Today

If you're passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide's Technology team could be the place for you! At Nationwide , "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. This role does not quali

Full-time

USD 76,000.00 - 143,000.00 per year

Sr. Engineer, Software Engineer (Contact Center Technology)

Columbus, Ohio

•

3d ago

{"description": "If you're passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide's Technology team could be the place for you! At Nationwide , \"on your side\" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. This r

Full-time

USD 76,000.00 - 143,000.00 per year

Product Execution Manager

Columbus, Ohio

•

Today

Job#: 3028365 Job Description: Product Execution Manager Location: Columbus, Ohio Employment Type: Contract to Perm Target Pay Rate: $60-65/hour W2 Role Overview We are seeking a Product Execution Manager to lead the end-to-end execution of key business and technology initiatives. This role is responsible for partnering with business customers, gathering and documenting requirements, advising on best practices, evaluating solution options, and ensuring successful delivery from inception thr

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Full-time

USD 60.00 - 65.00 per hour

Senior Business Systems Analyst

Columbus, Ohio

•

Today

Genesis10 is currently seeking a Senior Business Systems Analyst for a hybrid 2+ month contract position located in Columbus, OH. Pay range: $48.00-55.00 per hour Responsibilities: Serve as a key liaison between business partners, technology teams, and stakeholders Gather and document business requirements, advise on best practices and standards, and evaluate potential solutions and costs Meet with business customers to understand objectives, challenges, and desired outcomes Translate business n

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Full-time

USD 48.00 - 55.00 per hour

Genesys AI SME Engineer

Remote

•

19d ago

Genesys AI SME Engineer Remote | 12+ Months | ASAP Start Public Trust Clearance Eligible Seeking a strong engineer who has built and deployed enterprise-grade AI within contact center environments. We are hiring a Genesys AI Subject Matter Expert with strong hands-on experience in Genesys Cloud CX and Agentic/Generative AI solutions for CX automation. Core Platform Expertise Genesys AI Studio (AI Guides, Virtual Agents, Copilot)Digital Bots, Knowledge Workbench, Intent MinerArchitect flows & AP

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Contract

Depends on Experience

Genesys Agentic AI SME

Remote

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2d ago

Hi Greetings from BizTech Fusion! We are seeking for a Genesys Agentic AI SME with Genesys Cloud certifications, strong Agentic AI & Generative AI expertise, full-stack development skills, and experience deploying cloud-native AI solutions for CX automation. Position Title: Genesys Agentic AI SME Location: Remote (US Region, Eastern Time) Duration: 12 Month Contract with possible renewal Tax: W2, 1099 Job Description Required Skills Core Platform & Certifications Genesys Cloud CX Professional C

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Contract

Up to $65

Senior Business Systems Analyst

Remote

•

3d ago

Job role: Senior Business Systems Analyst Location: Remote Duration: 2 months Overview We are seeking a highly skilled Senior Business Systems Analyst to serve as a key liaison between business partners, technology teams, and stakeholders. This role is responsible for gathering and documenting business requirements, advising on best practices and standards, evaluating potential solutions and costs, and ensuring successful delivery of initiatives from inception through completion. The ideal candi

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Contract

Depends on Experience

IVR Tester

Remote

•

4d ago

Role: IVR Tester Location: Remote Duration: Long-term/Fulltime Implementation Partner: Infinite Computer Solutions JOB DESCRIPTION: IVR Tester Job Description Core Responsibilities Test IVR call flows (menus, prompts, routing logic)Validate voice prompts, grammar, and pronunciationCheck Dual Tone Multi Frequency (DTMF) inputs (keypad responses like Press 1 for support )Verify call routing to the correct departments or agentsIdentify bugs, delays, or incorrect responsesPerform regression testin

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Full-time

$80,000 - $90,000

Urgent Opening - IVR Tester - Remote

Remote

•

4d ago

Hello, Hope you are doing great. Please let me know your interest for the below mentioned requirement: Role: IVR Tester Location: Remote Duration: Long-term/Fulltime About Infinite: Infinite is a global leader in digital engineering and IT services, with over 20 years of experience driving digital transformation. We partner with leading Fortune 1000 companies to deliver innovative, scalable technology solutions that accelerate business outcomes. With deep expertise in telecommunications, healthc

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Full-time

$60,000 - $80,000

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