Denver, Colorado
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Today
Required Skills & Experience Lead the end-to-end delivery of the SAP CX workstream, including Discovery, Blueprint, Design, Build, Integration, SIT, UAT, Cutover, Go-Live, and Hypercare phases. Drive complex client engagements, facilitating design authority sessions, steering committee meetings, fit-to-standard workshops, and issue resolution discussions. Design and optimize end-to-end utility customer lifecycle processes, including: oMove-In / Move-Out oBilling Inquiries oComplaints Management
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