Hybrid in Boston, Massachusetts
•
Today
Key responsibilities Triage & issue resolution Provide first-line techno-functional triage for BAU issues, leveraging domain and technology expertise to diagnose problems, determine ownership, and coordinate resolution with functional and technical stakeholders. Own end-to-end issue resolution, driving timely closure of open items and enforcing accountability to meet BAU SLA commitments. Incident management Lead end-to-end incident management during US business hours for critical operations and
Easy Apply
Full-time
Depends on Experience
















