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Help Desk III- Must be CURRENT WI residents

Madison, Wisconsin

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Today

Role: Help Desk - Must be CURRENT WI residents Location: Madison, WI-Hybrid Duration of Contract: through 6/30/2026 with possible extension Project details: This position assists customers to resolve technical support issues of various levels of complexity, related to computer hardware, software, associated peripheral equipment, and user password related items. In addition to providing phone support to customers, this position will also perform installation, maintenance and problem reso

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Contract, Third Party

Depends on Experience

Help Desk

Madison, Wisconsin

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Today

Top Required Skills & Years of Experience: - Service Desk & IT/Desktop Support (2-5+ years of relevant experience) - Troubleshoot hardware issues, OS and software issues (2-5+ years of relevant experience) - Strong communication and customer service skills Nice to Have Skills: - Familiarity with ITSM/ticketing systems e.g. Cherwell - Experience writing technical and user documentation - Image and deploy PCs (2-5 years' experience)

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Full-time, Part-time, Contract, Third Party

EMR Help Desk (MyChart-Tier1)

Remote

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7d ago

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred)

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Contract

15 - 15

IT Support Specialist/Help Desk Analyst/Customer Support Engineer/Desktop & Device Support Technician

Remote or Hybrid in Houston, Texas

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Today

We are seeking a proactive and customer-focused IT Support Specialist (Level 1) to provide first-level technical support to end-users. The ideal candidate will be responsible for troubleshooting hardware and software issues, supporting IT operations, and ensuring minimal disruption to business activities. Key ResponsibilitiesProvide first-level technical support for desktops, laptops, and mobile devices, addressing hardware and software issues.Assist users both remotely and in-person, guiding th

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Third Party, Contract

Depends on Experience

Senior Help Desk Technician

Remote or San Francisco, California

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Today

Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutti

Full-time

USD 40,000.00 - 80,000.00 per year

Senior Help Desk Technician II

Remote or San Francisco, California

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Today

Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cu

Full-time

USD 108,000.00 - 156,000.00 per year

Help Desk Associate

Remote or Westlake, Ohio

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Today

United Consumer Financial Services Compa As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. The Help Desk Associate provides first-level technical support to end-users, en

Full-time

Help Desk Analyst-Local to Colorado only

Remote

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11d ago

Help Desk Analyst 5 Months Denver, CO (REMOTE) *Local Candidates Only* Job Description, Roles and Responsibilities The myColorado Customer Support work unit is responsible for providing support to assist in the delivery of government information technology services to Coloradans. The work unit provides Tier I and II support for state government digital services and acts as a liaison for identifying and escalating bugs, issues and/or security breaches.This position provides Tier I and II technic

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Contract

20 - 28

Help Desk Support - Hardware Asset Management

Remote

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3d ago

Associate s degree in computer science, business, management, information systems, engineering, or related field (4 years of additional relevant experience may be substituted for education). 1 3 years of experience in a help desk, IT support, or customer service role. Experience with ServiceNow HAM or ITAM modules in a federal or enterprise environment. Working knowledge of ServiceNow, with exposure to or experience in the HAM module. Familiarity with hardware asset lifecycle processes, includin

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Contract

Depends on Experience

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