Role: Blue Yonder WMS Service Delivery Manage Location: Hybrid - Plano, TX Job Description: Required Skills: 1. BY WMS 2. Project Management Job Description/ Responsibilities: Service Delivery Management: Oversee the daily availability, performance, and stability of the Blue Yonder WMS. Ensure all IT service level agreements (SLAs) are met. Incident & Escalation Management: Lead root-cause analysis and resolve system outages, user bottlenecks, and critical operational escalations Vendor & St