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Remote

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Today

Title: Genesys Engineer Location: Remote Role Job Type: Contract Role JOB DESCRIPTION: 3+ years of experience with Genesys Cloud administration and engineeringStrong hands-on experience with Architect inbound flows and common modulesExperience building and supporting Genesys Cloud ScriptsExperience developing and troubleshooting Data ActionsExperience working with REST APIs and third-party integrationsUnderstanding of contact center routing concepts, queues, skills, and user managementExperienc

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Contract

Depends on Experience

Genesys Cloud Engineer | W2 Only

Remote

•

Today

Job Role : SME for Genesys Cloud Contact Center Location : 100% Remote Hourly Rate : $70/hr on my W2 with benefits Job Description: Audiocare Solution Design and Configuration SME for Genesys Cloud Contact CenterPosition Summary: This role is for a SME/Tier IV level to design and configure an Audiocare Solution for Genesys Cloud Contact Center (CX).Strong candidates will also have expertise as an AI technical SME for Genesys Cloud architecture and APIs, partners with business and IT stakeholders

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Contract

Up to $70

Hiring - Audiocare Solution Design & Configuration SME for Genesys Cloud Contact - Remote

Remote

•

Today

Hi Greetings from BizTech Fusion! We are seeking for a Audiocare Solution Design & Configuration SME for Genesys Cloud Contact Center. This role is for a SME/Tier IV level to design and configure an Audiocare Solution for Genesys Cloud Contact Center (CX). Strong candidates will also have expertise as an AI technical SME for Genesys Cloud architecture and APIs, partners with business and IT stakeholders to deliver new capabilities, and ensures the platform is secure, stable, scalable, and cost-

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Contract

$50 - $65

Genesys Cloud Contact Center Tier III Engineer

Remote

•

Today

Role Summary This remote position requires an experienced Genesys Cloud Contact Center Tier Engineer responsible for the design, implementation, integration, and operational support of cloud-based contact center platforms built on Genesys Cloud (CX). The role serves as a technical subject matter expert, partnering with business and IT stakeholders to deliver scalable, secure, and reliable solutions that enhance contact center capabilities. The engineer will ensure the platforms performance opti

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Contract, Third Party

Depends on Experience

Genesys Contact Center Cloud certified Tier III/ W2

Remote

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8d ago

ResponsibilitiesLead solution architecture and technical design for Genesys Cloud featuresConfigure and optimize Genesys Cloud componentsDesign, build, and maintain integrations using Genesys Cloud APIsImplement SSO and identity integrationsSupport Workforce Engagement Management capabilitiesDevelop and maintain operational runbooksDrive platform reliability and performanceCollaborate with application teams on CRM and case management integrationsEnable reporting and analyticsProvide technical le

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Contract

Depends on Experience

Genesys Agentic AI SME

Remote

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Today

Hi Greetings from BizTech Fusion! We are seeking for a Genesys Agentic AI SME with Genesys Cloud certifications, strong Agentic AI & Generative AI expertise, full-stack development skills, and experience deploying cloud-native AI solutions for CX automation. Position Title: Genesys Agentic AI SME Location: Remote (US Region, Eastern Time) Duration: 12 Month Contract with possible renewal Tax: W2, 1099 Job Description Required Skills Core Platform & Certifications Genesys Cloud CX Professional C

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Contract

Up to $65

Genesys Cloud Developer

Remote

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10d ago

Job Title: Genesys Cloud DeveloperLocation: Remote (US)Experience: 5+ Years Job SummaryWe are seeking an experienced Genesys Cloud Developer to support enhancements, integrations, operational support, and break-fix activities within an enterprise contact center environment. The ideal candidate will have strong hands-on expertise in Genesys Cloud CX, Architect flows, bot development, REST API integrations, and troubleshooting complex routing and platform issues. Key ResponsibilitiesDesign, config

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Contract

50 - 55

Genesys Developer

Cary, North Carolina

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21d ago

Hi, I hope this message finds you well. We currently have an exciting opportunity that I believe aligns very well with your skill set. Id love to connect with you to discuss the role in more detail, including the responsibilities, client environment, and next steps in the hiring process. If youre open to exploring this opportunity, please let me know a convenient time for a quick call, or feel free to reply to this email with your updated resume and availability. Looking forward to hearing from

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Contract, Third Party

Depends on Experience

Genesys Engineer (Architect Development & Call Flow Design

Remote

•

Today

Position : Genesys Engineer (Architect Development & Call Flow Design) : : Only USA Location : USA -Remote Type of Job : Contract : 12 Months Experience : 15+ Years Architect Development & Call Flow Design Design, build, test, and maintain complex inbound Architect call flows within Genesys Cloud Develop and maintain reusable common modules to standardize business logic and improve scalability Create dynamic call routing solutions based on business rules, customer data, schedules, skills, and p

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Contract

Depends on Experience

Genesys IVR Tech Lead (Locals Only: Cary, NC / Clark Summit, PA)

Cary, North Carolina

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21d ago

Location:Local to Cary, NC or Clark Summit, PA ONLY (On-site/Hybrid)Experience Required:10+ YearsRole:Genesys IVR Tech LeadJob Description:We are seeking a seasonedGenesys IVR Tech Leadwith over 10 years of experience in contact center technologies to lead the design, development, and implementation of complex IVR applications. The ideal candidate will have deep expertise inGenesys Cloud (PureCloud)architecture, call flow design, and API integrations. This role requires a hands-on technical lead

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Third Party, Contract

Depends on Experience

Call Center Systems Analyst Genesys Cloud & Amazon Connect - REMOTE

Remote

•

Yesterday

HI, Hope your doing well We have got you a Remote opportunity for Call Center Systems Analyst Genesys Cloud & Amazon Connect . Here is the job description have a look and let me know if your interested on this role. JOB DESCRIPTION Job Title: Call Center Systems Analyst Genesys Cloud & Amazon Connect Location - REMOTE Job Summary Seeking experienced Call Center Systems Analysts with expertise in Genesys Cloud, Amazon Connect, and IVR technologies to support contact center migration and digital

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Contract

Depends on Experience

Genesys Cloud CX Developer

Phoenix, Arizona

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6d ago

Job Description We are looking for experienced Genesys Cloud CX Developers for one of our banking clients. The ideal candidates should have strong hands-on expertise in Genesys Cloud CX development, integrations, and AI-driven contact center solutions. This is a fully onsite role based in Phoenix, Arizona. Required Skills Strong hands-on experience with Genesys Cloud CX Expertise in: Routing Email integrations Web Surveys Sentiment Analysis Genesys APIs Proficiency in Python Experience with

Contract, Third Party

Depends on Experience

Contact Center Supervisor (Genesys)

Eastvale, California

•

Today

100% onsite in Eastvale, CA No C2C or 3rd party candidates will be considered Long term position with the option of being brought on as a full time employee **Genesys experience is Mandatory Target pay is $30-$40 per hour Qualifications * Experience: Minimum 2+ years in a contact center supervisory or leadership role, with hands-on experience administering and supervising on Genesys Cloud CX. * Platform Proficiency: Advanced proficiency in Genesys Cloud Supervisor tools, WEM, Architect, r

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Contract

$30 - $40 per hour

Project Manager with Genesys Cloud Call Center Operations --(Industry: Healthcare / Pharmaceutical / Patient Services)

Remote

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8d ago

Project Manager / Data Analyst Genesys Cloud Call Center Operations (Industry: Healthcare / Pharmaceutical / Patient Services) 14+ years of experience in Project Management, Business Analysis, Operations Analytics, or Contact Center Operations Experience working within a Genesys Cloud call center environment Strong understanding of contact center operations, reporting, and KPI analysis Experience supporting customer service, healthcare operations, patient support, or service delivery teams Adva

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Third Party, Contract

Depends on Experience

Genesys Cloud CX consultant

San Antonio, Texas

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15d ago

Job Title: Genesys Cloud CX Admin, Developer, Analyst & Architect Location: San Antonio, TX (On-site) & Tyson, VA(Onsite) Experience: 9+ years on Genesys platforms (Cloud CX preferred) Rate : $55-60/hr on C2C About the Role This role is designed for a skilled Genesys Cloud CX professional with strong expertise in platform administration, IVR/call flow development, issue analysis, and business support. The position requires assessing the current contact center environment, identifying platform

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Contract

Depends on Experience

Genesys Cloud Architect / Lead / Developer

East Hartford, Connecticut

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6d ago

Role: 1 Title: Genesys Cloud Architect Location: Hartford, CT, Springfield, MA or Boston, MA(Day 1 Onsite) Long term opportunity Genesys Cloud Architect Responsible for designing, implementing, and optimizing Genesys Cloud CX contact center solutions. Leads architecture for omnichannel routing (voice, chat, email, messaging), IVR/ACD flows, integrations, and security. Works closely with business and technical teams to deliver scalable, reliable, and compliant cloud contact center pl

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Third Party, Contract

Depends on Experience

Contact Center Full Stack Developer with Genesys Cloud CX

Hybrid in Dallas, Texas

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6d ago

Contact Center Full-Stack Developer Plantation, FL, or Dallas, TX Local profile only Must have : Hands-on experience with Genesys Cloud CX administration, flows, functions, and APIs. Job Description Our clientis seeking a Contact Center Full-Stack Developer for Tools and integrations in Plantation, FL, or Dallas, TX. This role is within the Unified Communications & Collaboration team and focuses on building web-based tools, APIs, and platform integrations that enhance our client''s contact cen

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Full-time

Depends on Experience

Call Center Systems Analyst Genesys Cloud & Amazon Connect

Remote

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7d ago

Visa: USC Job Summary Seeking experienced Call Center Systems Analysts with expertise in Genesys Cloud, Amazon Connect, and IVR technologies to support contact center migration and digital transformation initiatives. Required Skills & Experience 58 years of experience in consulting, product management, digital transformation, or technology delivery roles focused on contact center and IVR migrations Hands-on experience with: Genesys Cloud Amazon Connect IVR technologies Experience with contact c

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Contract

Genesys Tech Lead

Hybrid in Cary, North Carolina

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27d ago

Position: Genesys Tech Lead Location: Carry, NC & Clarks Summit, PA (Hybrid Model) Job Type: 12+ Months Contract Required Skills & Qualifications: 10+ years of experience required.IVR Design & Call Flow development, including secure flow & bots.Strong understanding of REST/SOAP APIs, JSON/XML payloads.Genesys PureCloud CTI Genesys.

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Contract

Depends on Experience

IS Technical Specialist - Genesys CX Cloud & Offsh

Columbia, Ohio

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Today

Location: Columbia, OH Salary: $60.00 USD Hourly - $70.00 USD Hourly Description: No sponsorship or C2C for this role Must be a w2 employee of The Judge Group Local to Ohio only no relocation Technical Specialist - Genesys CX Cloud (CX3) Location: Columbus, OH or Akron, OH (4 days onsite, 1 day remote) Duration: 3+ Months Position Overview We are seeking a highly experienced Technical Specialist - Genesys CX Cloud (CX3) to provide technical leadership, architecture, and governance for ent

Contract

USD 60.00 - 70.00 per hour

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