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NICE CXONE InContact Contact Center Lead

Remote

•

Today

Full job description Job Summary We are seeking a skilledTechnical LeadNICE CXONE InContact Contact Center Engineer (Cloud)with Nice InContact CXone (ACD, IVR, Auto Dialer, OMNIChannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant) experience to join our team. The ideal candidate will have. Top Skill & Years of Experience Required: Knowledge of Nice InContact CXone (ACD, IVR, Auto Dialer, OMNIChannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant) [5+ years of experience

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Contract, Third Party

Depends on Experience

NICE CXone Architect / CXone Lead

Remote

•

Today

Role: NICE CXone Architect / CXone LEAD Location: Remote - open for anywhere in the United States Long term opportunity PM Note: Needs to be strong on NiCE CXone and needs to be hands on in the project. Looking for experience in, Design, Develop NICE CXone architecture and call flows for voice and digital channels for inbound/outbound with LiveVox Develop High Level Design and Low-Level Design, including data flow diagrams and routing plans. Ensuring scalability, high availability, disa

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Third Party, Contract

Depends on Experience

NICE CXone Sr. Developer

Dearborn, Michigan

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28d ago

Job Position :: NICE CXone Sr. Developer Job Location :: Dearborn, MI Job Duration :: 6 Months Rate :: $65/Hr Job Description NICE CXone Sr. Developer Overall Experience 5+ years Qualification Bachelors degree Key Competencies Minimum 3 years of experience in contact center related technologies and experience in NICE CXone IVR & Bot Development using Mpower studio Hands-on experience with NICE CXone development (Studio, APIs, scripting). Strong understanding of Cisco UCCE/UCCX call flows and

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Contract

Depends on Experience

NICE Engineer

Hybrid in Pennington, New Jersey

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17d ago

Must Have Technical/Functional Skills Genesys Cloud, NICE Call Recording, Nexidia Interaction Analytics, NICE/IEX Workforce Management, APA, Robotic Automation and Symon/KorkytWallboard technology Roles & Responsibilities Extract, transform, and analyze data from SQL databases and other structured/unstructured sources. Develop automated workflows and data pipelines using Python, Java, and PowerShell. Build, integrate, and maintain RESTful and SOAP API connections for data ingestion, exchange, an

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Full-time

100,000 - 140,000

CCaaS Service Solutions Architect (NiCE)

Remote

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26d ago

Core Responsibilities Bridge Business requirements and technical realities by designing and implementing a scalable NiCE CXone MPower cloud-based Contact Center (CCaaS - Contact Center as a Service ) environment. Lead end-to-end architecture, from pre-sales scoping to deployment, specializing in integrations, IVR, routing logic, and Advanced AI technologies. Core responsibilities include but are not limited to: Solution Design including call routing, omnichannel solution, and WFM.Pre-Sales & Co

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Full-time

110,000 - 125000

NICE Engineer

Jersey City, New Jersey

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3d ago

Job Title :: NICE Engineer Location :: Jersey City, NJ, Plano TX, Charlotte NC Type ::Fulltime role Description Must Have Technical/Functional Skills Genesys Cloud, NICE Call Recording, Nexidia Interaction Analytics, NICE/IEX Workforce Management, APA, Robotic Automation and Symon/KorkytWallboard technology Roles & Responsibilities Extract, transform, and analyze data from SQL databases and other structured/unstructured sources.Develop automated workflows and data pipelines using Python, Java

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Full-time

100,000 - 120,000

Project Manager -NICE CXONE platform and integration

Omaha, Nebraska

•

Today

Project Manager Location: Omaha, NE (onsite, Please submit only nearby states but preferred locals). Duration: Long term (6+ months) An experienced project manager to lead and coordinate delivery of a call center transformation initiative, centered on implementation of the NICE CXONE platform and integration with salesforce and snowflake to support a unified experience and enterprise analytics capabilities. The project manager will be accountable for end-to-end program governance, including deta

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Contract

Depends on Experience

Systems Administrator (Gong & Nice Nexidia)

Temple Terrace, Florida

•

Today

Location: Temple Terrace, FL Salary: $45.00 USD Hourly - $47.00 USD Hourly Description: Role Overview Join our Revenue Technology Admin Team as a Systems Administrator focusing on post-contact analytics and revenue intelligence platforms. You'll oversee tools like Gong and NICE Nexidia-ensuring smooth operations, actionable insights, and meaningful collaboration across Sales, Support, Success, and Marketing. This is a great opportunity for someone passionate about SaaS tools, process optimizat

Contract

USD 45.00 - 47.00 per hour

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