Help Desk Technician - Level 1 Location: Rochester, NY | On-Site About the Role A Rochester-based organization is looking for a Level 1 Help Desk Technician to join a small, high-volume support team. This is a great opportunity to build your IT career with exposure to both help desk and infrastructure environments. You'll start with some cross-training in an infrastructure environment before settling into your primary role, giving you broader IT exposure than a typical help desk position. Shift