Entering into the third quarter of 2018, it feels as though the year has flown by. If we look back just a few months to where we started, it’s clear that people had high hopes for recruiting and hiring in 2018. This is particularly true when appreciating issues of diversity and inclusion as well as candidate experience and employee engagement. Hands down, the most popular prediction was that artificial intelligence (AI) would finally go mainstream – but did it? Let’s take a moment to pause and reflect on what worked, what didn’t, and what to expect in 2019.