The challenge

Racing a two‑hour timer for every requisition

Pivotal Leap is an IT services and consulting firm based in Falls Church, VA, with a team of roughly 11 to 50 employees. Founder Vrushank Davda leads both consulting projects and a fast‑moving recruiting wing that supports the company’s own work and its clients’ staff‑augmentation needs. In this environment, every new requisition starts with a ticking clock: recruiters have a strict two‑hour service‑level agreement to put the best résumé in front of a hiring manager before a competitor does. Traditional talent platforms could not keep pace. Monster returned too many non‑technical profiles, while LinkedIn forced recruiters to wait for connection requests to be accepted—an eternity when the window for action is just 120 minutes.

The solution

Dice TalentSearch, seamlessly embedded in Salesforce

Pivotal Leap – Salesforce-based ATS – purchased Dice TalentSearch and built a tight API integration so recruiters can search Dice without ever leaving Salesforce. The integration applies all Salesforce filters on the fly, returns full Dice profiles and résumés, and automatically creates candidate records the moment a résumé is downloaded. Because Dice supplies direct phone numbers and email addresses, recruiters can reach out immediately instead of waiting for social‑network connections, eliminating a critical bottleneck in the outreach process. After validating the workflow internally, Pivotal Leap is preparing to package the connector for the Salesforce AppExchange so clients can adopt the same single‑platform process.

The results

Qualified shortlists in minutes—and a new product line

Working entirely inside Salesforce, recruiters now assemble a qualified shortlist in well under two hours, comfortably beating the firm’s SLA. The streamlined process removes context‑switching between tabs, and Dice’s tech‑focused talent pool consistently surfaces stronger candidates than generalist boards. Davda also regards Dice’s brand as highly respected among IT professionals, an advantage he believes Monster lacks. Beyond recruiting speed, the forthcoming AppExchange listing turns Pivotal Leap’s internal tool into a marketable product, opening an additional revenue stream.