Contact center Jobs in Los Angeles, CA

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Google Contact Center Specialist

Softpath System, LLC.

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Remote

Part-time, Third Party

Title: Google Contact Center Specialist Location: New York City NY Minimum Qualifications: Good knowledge of the Google Contact Center AI solutionExperience in Integration with Cisco IVRExperience with DialogFlowExperience in Machine Learning Tools and Algorithms like TensorFlow, AI, DL or NLPExcellent command over spoken, written and business communication skillsShould have undergone Google's Cloud Fundamentals: Core Infrastructure Course Job Requirements: Can configure, setup, administer and c
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Posted 10 days ago

IVR Contact Center Developer - (Remote)

First Citizens Bank

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Remote or Raleigh, NC, USA

Full-time

Overview Silicon Valley Bank (SVB), a division of First Citizens Bank, is the bank of the world's most innovative companies and investors. SVB provides commercial and private banking to individuals and companies in the technology, life science and healthcare, private equity, venture capital and premium wine industries. SVB operates in centers of innovation throughout the United States, serving the unique needs of its dynamic clients with deep sector expertise, insights and connections. SVB's pa
Posted 28 days ago | Updated 10 hours ago

Contact Center Business Analyst - AVAYA

Zeektek

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Remote

Contract

We have a 6-month contract-to-hire position open for a BSA with a strong background in Call Centers, and Avaya would be great. The BSA will work with IT, Business Operations, and 3rd party vendors for the Call Center / Avaya to manage all change requests, modifications and support activities related to the call center for a Fortune 100 Healthcare company. The BSA will be involved with vendor management from an IT perspective. Will be responsible to help build and manage the relationships with
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Posted 16 days ago

IVR Developer - Amazon Connect Contact Center - 100% REMOTE

Zeektek

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Remote

Contract

We have a 6 month contract to hire for an AWS Connect Developer who is fluent in Spanish. Spanish is required for the development with IVR's and Lex Chatbot. The position is 100% remote. day to day responsibilities:Participate in the design, development and delivery of solutions on IVR solutionDevelop efficient and high-performance call flowsCreate unit tests to maximize code coverage and cover end to end business scenariosSupport existing architecture and codeDocuments call flows and design as