Genesys Cloud Architecture jobs

Remote

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2d ago

Job Title Genesys Cloud Architecture Job Location Remote Duration 12months Job Description Soft Skills requirements Excellent communication and conversation skills (Verbal and Written) Good documentation skills Good working knowledge of MS OFFICE (Including MS Project and Visio) Should have good customer handling skills Certification requirements: Google Cloud Platform (Mandatory) ITIL Foundation (Preferred) Skills required Experience in migrating contact

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Third Party, Contract

Depends on Experience

Genesys Cloud Architecture

Remote

•

9d ago

Job Title: Genesys Cloud Architecture Location: Remote Soft Skills requirements Excellent communication and conversation skills (Verbal and Written)Good documentation skillsGood working knowledge of MS OFFICE (Including MS Project and Visio)Should have good customer handling skillsCertification requirements: Google Cloud Platform (Mandatory)ITIL Foundation (Preferred)Skills required Experience in migrating contact centres to Genesys Cloud CX. Should be Hands on in Genesys Cloud enablement, conf

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Contract, Third Party

Depends on Experience

Genesys Contact Center engineer l Cloud certified

Remote

•

16d ago

Genesys Contact Center Cloud Certified Engineer Remote | Mon Fri, 8:00 AM 5:00 PM ET We are seeking a Genesys Contact Center Cloud Certified Engineer to support a enterprise Unified Communications / Contact Center (UC/CC) environment in a key functional engineering capacity. This role focuses on platform design, API integrations, and enterprise contact center architecture support. Required Qualifications Active Genesys Contact Center Cloud CertificationStrong hands-on experience with Genesys AP

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Contract

Depends on Experience

Genesys Cloud CX Development Manager

Columbus, Ohio

•

Today

Requirements5 or more years of experience in software development and technical team leadership.Proficiency in Genesys Cloud CX platform architecture and IVA development.Experience with Genesys Cloud flows, botflows, and customer experience automations.Experience in Agile/Scrum methodologies, sprint planning, and release management.Experience with API development, management, and cross-system integrations.Experience in network telephony, firewall configuration, and cloud-based CI/CD practices.Ex

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Contract, Third Party

Depends on Experience

Genesys PureConnect - Solution Architect - W2 - Contract - Long Term - US - Remote

Remote

•

2d ago

Job Title: Solution Architect Location: MN or Remote Duration: Long Term Demonstrated expertise with Genesys PureConnect, including platform configuration, call routing architecture, and system integration capabilities Proven experience implementing conversational AI platforms such as Kore.ai or comparable chatbot and virtual assistant technologies Working knowledge of Adobe Experience Cloud and Amazon Web Services (AWS) cloud infrastructure Experience with enterprise integration platforms and m

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Contract

55 - 60

Senior Business Systems Analyst

Remote

•

Today

Job role: Senior Business Systems Analyst Location: Remote Duration: 2 months Overview We are seeking a highly skilled Senior Business Systems Analyst to serve as a key liaison between business partners, technology teams, and stakeholders. This role is responsible for gathering and documenting business requirements, advising on best practices and standards, evaluating potential solutions and costs, and ensuring successful delivery of initiatives from inception through completion. The ideal candi

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Contract

Depends on Experience

Salesforce Functional Architect - Genesys

Hybrid in Middleton, Wisconsin

•

Today

Our client is looking for a Functional Architect. This person is a key member of the IT team responsible for defining and governing the technical vision for the Customer Experience ecosystem. This role will lead architecture and roadmap planning with Salesforce positioned as a strategic CRM platform within an evolving Customer 360 architecture. The ecosystem includes integrated contact center technologies (e.g., Genesys Cloud) and enterprise data platforms (e.g., Snowflake) to enable end-to-end

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Full-time, Third Party

$140,000 - $180,000

Genesys/Contact Center/CX Solution Architect

Remote

•

2d ago

Job Title: Solution Architect Location: MN or Remote Duration: Long Term Job Description: Demonstrated expertise with Genesys PureConnect, including platform configuration, call routing architecture, and system integration capabilities Proven experience implementing conversational AI platforms such as Kore.ai or comparable chatbot and virtual assistant technologies Working knowledge of Adobe Experience Cloud and Amazon Web Services (AWS) cloud infrastructure Experience with enterprise integratio

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Contract

Depends on Experience

Genesys CX3 Product Manager

Hybrid in Minneapolis, Minnesota

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2d ago

Overview We are seeking a highly skilled Product Execution Manager to lead end-to-end execution of key business and technology initiatives. This role is responsible for partnering closely with business customers, gathering and documenting detailed requirements, advising on best practices and standards, evaluating solution options and costs, and ensuring successful delivery from inception through final implementation. The ideal candidate has strong experience with Genesys Cloud CX, deep exposure

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Contract

0 - 0

Business System Analyst

Ohio

•

Today

Devcare (Contract) Role: Business System Analyst Client title: Business Systems Analyst (IT): (Senior) 8331 Location: Columbus, Ohio 6+ month Contract Teams Interview Overview We are seeking a highly skilled Senior Business Systems Analyst to serve as a key liaison between business partners, technology teams, and stakeholders. This role is responsible for gathering and documenting business requirements, advising on best practices and standards, evaluating potential solutions and costs, and

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Contract

$46

Salesforce Developer with Agent force Experience

Alpharetta, Georgia

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14d ago

Job Title: Salesforce Developer with Agent force Experience Location: Alpharetta, GA Duration: 12+ Months F2F interview is must Job Description Role Summary We are seeking a Salesforce professional with strong Agentforce Voice deployment experience, deep Genesys Contact Center integration background, and hands-on expertise in Salesforce Service Cloud and SRMEA to lead AI-driven contact center transformations. This role will design, deploy, and optimize AI-powered voice and service experiences,

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Contract, Third Party

$60 - $70

Engineering SME / Technical Lead (VoIP Integration & Infrastructure -Jersey City, NJ

Hybrid in Jersey City, New Jersey

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9d ago

Our client seeks an Technical Lead VOIP Integration Infrastructure for a 12 Months project in Jersey City, NJ . Below is the detailed requirement Job Title: Technical Lead (VoIP Integration & Infrastructure) Work location : Jersey City, NJ Duration: 12 Months Role Summary Handson technical authority responsible for SBC routing/integration, SIP signaling and troubleshooting, and delivery of the combined mission: incident response enablement and STIR/SHAKEN operationalization, within

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Contract, Third Party

Depends on Experience

AI Tech Architect

Cleveland, Ohio

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Today

Job Role: AI Tech Architect Location: Cleveland, OH Job Description: Role Summary: We are looking for a highly experienced AI Architect specializing in Python-based AI development, Large Language Models (LLMs), and the design of chatbots and voice bots.The ideal candidate will architect enterprise-grade conversational AI solutions, ensure robust LLM performance monitoring, and drive innovation in Generative AI systems. Key Responsibilities: LLM & Conversational AI Architecture: Architect scalab

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Full-time

$100,000 - $120,000

Salesforce Solutions Architect

Hybrid in Georgia

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Today

Role: Salesforce Solutions Architect Location: Atlanta, GA (Changed to Remote) Duration: Direct Hire They switched this role to remote but would want someone who can get a quick flight direct to Atlanta. Needs the certification and the healthcare background "health cloud" to likely be hired. No flex on the rate. Likely start interviewing next week or week after depending on candidates sent. As many of the other skills on the job description as possible is what they want. Top Skills: Solutions

Full-time

Salesforce Solutions Architect

Atlanta, Georgia

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Today

Role: Salesforce Solutions Architect Location: Atlanta, GA (4 days per week onsite) Duration: Direct Hire Top Skills: Solutions Architect > Enterprise Architect (hands-on, delivery-focused) Salesforce depth is the priority; broader EA background is a bonus, not required Must interface with business stakeholders and IT in a small, evolving team 5+ years Salesforce hands-on (Apex, LWC, Flows) Architecture/design experience (even if informal title) Experience integrating Salesforce with exte

Full-time

Product Execution Manager: III (Senior)

Whitehall, Ohio

•

Today

Location: Whitehall, OH Salary: Depends on Experience Description: Overview We are seeking a highly skilled Product Execution Manager to lead end-to-end execution of key business and technology initiatives. This role is responsible for partnering closely with business customers, gathering and documenting detailed requirements, advising on best practices and standards, evaluating solution options and costs, and ensuring successful delivery from inception through final implementation. The idea

Contract

Senior Product Execution Manager - Hybrid

Columbus, Ohio

•

Today

Genesis10 is currently seeking a Senior Product Execution Manager for a hybrid 3-month contract-to-hire position located in Columbus, OH. Pay range: $52.00-62.00per hour We are seeking a highly skilled Product Execution Manager to lead end-to-end execution of key business and technology initiatives. This role is responsible for partnering closely with business customers, gathering and documenting detailed requirements, advising on best practices and standards, evaluating solution options and cos

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Full-time

USD 52.00 - 62.00 per hour

2 Salesforce Architects (Sales / Field Service vs Sales, Service, Financial Service Cloud)

Hybrid in Coppell, Texas

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Yesterday

Location: Coppell, TX (Hybrid - 3 days onsite per week; must reside within 100 miles of the office) Work Authorization: Candidates must be authorized to work in the U.S. without current or future visa sponsorship. Visa transfers are not available at this time. KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for 2 Salesforce Architects (Sales / Field Service vs Sales, Service, Financial Service Cloud) We are seeking experienced Salesforce Solution Archi

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Full-time

$120,000 - $159,000

Senior Telecom Engineer (Genesys)

Chicago, Illinois

•

Today

Location: Chicago, IL Salary: $120,000.00 USD Annually - $140,000.00 USD Annually Description: Title : Senior Telecom Engineer (Genesys) Location: Chicago, IL Remote Duration of project : Full time role Job Summary Client seeks a dynamic and well-seasoned Senior Telecom Engineer to join our innovative team as a Telecom Engineer specializing in Genesys Cloud CX and Workforce Management. In this role, you will be pivotal in deploying, optimizing, and maintaining our contact center solutions to

Full-time

USD 120,000.00 - 140,000.00 per year

Principal Solutions Architect for Conversational AI

Remote

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Today

Become a part of our caring community and help us put health first The Principal Solutions Architect works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals. The Principal Solutions Architect provides strategic advice and guidance to functional team(s). Highly skilled with broad, advanced technical experience. Role Summary The Principal Architect for Conversational AI owns the end-to-end technical architecture for ent

Full-time

USD 172,200.00 - 236,900.00 per year

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Genesys Cloud Architecture jobs