Genesys jobs in Illinois

Remote or North Salt Lake, Utah

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Today

RESPONSIBILITIES: Kforce has a client in North Salt Lake, UT that is in need of a Genesys Cloud Administrator with hands-on experience supporting, configuring, and enhancing a cloud-based contact center environment. This role will help support an ongoing transition from legacy/on-premises technologies to Genesys Cloud while taking ownership of day-to-day administration, routing configuration, integrations, and automation. The ideal candidate combines strong Genesys Cloud experience with a develo

Contract

$55 - $63 hourly

Salesforce Architect (Genesys Cloud)

Remote or Hybrid in Dallas, Texas

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Today

Position Title: Salesforce Technical Architect (Genesys Cloud) Location: Dallas TX (Remote) Duration: 12 months Job Description: 10+ years of Salesforce platform experience. 3+ years of Salesforce Architecture experience. Hands-on experience with Genesys Cloud CX or Genesys Engage integrations. Strong expertise in Salesforce Service Cloud implementations. Experience designing enterprise-scale CRM solutions. Excellent communication and stakeholder management skills. Bachelor's degree in

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Contract, Third Party

Genesys Cloud Consultant

Remote

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30+d ago

Job Role:Genesys Cloud ConsultantRemoteContractProject Overview: Genesys Cloud migration Role Scope / Deliverables: * Gather requirements, design, develop and deploy voice solutions in Genesys Cloud * Document call flows * Integrate Salesforce.com to enable call-to-case and email-to-case functionalities * Build custom APIs for Salesforce integration * Troubleshoot complex issues Key Skills: * 5+ years of Genesys Cloud Architect * 3+ years API integration and custom development * 5+ years of ex

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Full-time

Depends on Experience

Salesforce Architect – Genesys Cloud CX Integration

Remote

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3d ago

Role: Salesforce Architect Genesys Cloud CX Integration Location: Remote Duration: 12 Months Contract Required Qualifications: 10+ years of Salesforce platform experience.Salesforce Technical ArchitectureSalesforce Service CloudGenesys Cloud CX / Genesys Engage IntegrationSalesforce Open CTI IntegrationApex & Lightning Web Components (LWC)Salesforce Omni-Channel & Contact Center Solutions

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Contract

Depends on Experience

Salesforce Architect (Genesys Cloud CX)- Remote -12 months Contract

Remote

•

Today

Salesforce Architect (Genesys Cloud CX) Location: Dallas, TX (Remote) Experience: 10+ Years Employment Type: 12 Months Contract (Ex-Genesys highly preferred) Required Qualifications: 10+ years of Salesforce platform experience.3+ years of Salesforce Architecture experience.Hands-on experience with Genesys Cloud CX or Genesys Engage integrations.Strong expertise in Salesforce Service Cloud implementations.Experience designing enterprise-scale CRM solutions.Excellent communication and stakeholder

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Contract, Third Party

Depends on Experience

Salesforce Architect -Genesys Cloud CX

Remote

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4d ago

We are seeking an experienced Salesforce Technical Architect with deep expertise in Salesforce Service Cloud, Genesys Cloud CX, and enterprise CRM transformation. The ideal candidate will be responsible for designing scalable Salesforce solutions, integrating Salesforce with Genesys Cloud Contact Center, leading architecture discussions, mentoring development teams, and delivering enterprise-grade customer service platforms. The candidate should possess extensive experience in Salesforce archi

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Third Party, Contract

Depends on Experience

Integration Architect

Remote

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11d ago

Mandatory Qualifications Bachelor's degree in a relevant technical field or equivalent work experience. 5+ years of hands-on Genesys Cloud CX experience. 7+ years of enterprise integration architecture and delivery experience. Experience serving as a Technical Lead on large-scale technology initiatives. Strong knowledge of REST APIs, JSON, OAuth 2.0, OpenID Connect (OIDC), and mutual TLS (mTLS). Experience with microservices, cloud-native architectures, event-driven integration, and WebSockets.

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Third Party, Contract

85 - 90

Genesys Cloud Engineer (Remote)

Remote

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16d ago

As a Genesys Cloud Engineer, you will be responsible for gathering requirements, designing, developing, and deploying voice solutions in Genesys Cloud. You will document call flows, integrate Salesforce.com to enable call-to-case and email-to-case functionalities, build custom APIs for Salesforce integration, and troubleshoot complex issues. Responsibilities:Gather requirements, design, develop, and deploy voice solutions in Genesys CloudDocument call flowsIntegrate Salesforce.com to enable call

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Contract

Depends on Experience

Genesys Cloud CX Engineer

Remote

•

Today

What Application Development & Maintenance contributes to Cardinal HealthInformation Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional

Full-time

USD 96,300.00 - 137,600.00 per year

Product Owner

Remote

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4d ago

Hi, This is Viswanath from Saksoft. I have an excitingopportunityas a Product Owner with one of our clients. If you are interested in this opportunity, please share your updated Resume to proceed further. Job Title: Product Owner Location: St. Louis, MO / Dallas, TX / New York, NY- Hybrid /Remote (EST/CST) Hire Type: Contract Duration: Long Term Job Description: We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Av

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Full-time

Depends on Experience

Implementation Manager

Remote

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8d ago

The Implementation Manager is responsible for planning, coordinating, and executing the installation, integration, testing, deployment, operational startup, and expansion of Customer Experience Quality Assurance (CQA) resources across all program phases. This role ensures seamless transition from design and testing into production operations by integrating technology, facilities, staffing, training, security, and operational readiness activities. The Implementation Manager manages dependencies,

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Full-time

90,000 - 120,000

Telephony Cloud Engineer 6525375

Remote or Redmond, Washington

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Today

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for

Full-time

USD 50.00 - 77.00 per hour

CONTRACT POSITION – PRODUCT OWNER / PRODUCT MANAGER, CONTACT CENTER MODERNIZATION

Remote

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7d ago

CONTRACT POSITION PRODUCT OWNER / PRODUCT MANAGER, CONTACT CENTER MODERNIZATION Important NotesLocation: St. Louis, MO / Dallas, TX / New York, NY Work Model: Hybrid / Remote Experience: 7+ years of Product Management experience Domain: Healthcare Payer Project: Legacy Contact Center Migration to Amazon Connect Job SummaryWe are seeking an experienced Product Owner / Senior Product Manager to lead the modernization of legacy contact center platforms, such as Avaya and Cisco, to Amazon Connect.

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Contract

Depends on Experience

Amazon Connect Support Engineer

Remote or Arizona City, Arizona

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Today

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organizat

Full-time

Amazon Connect Support Engineer

Remote or Texas City, Texas

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Today

Full-time

Salesforce Architect

Remote

•

Yesterday

<>Job Description Job Description Salesforce Architect (Genesys Cloud CX) Location: Dallas, TX (Remote) Experience: 10+ Years Employment Type: 12 Months Contract (Ex-Genesys highly preferred) Open positions: 2 Required Qualifications: 10+ years of Salesforce platform experience. 3+ years of Salesforce Architecture experience. Hands-on experience with Genesys Cloud CX or Genesys Engage integrations. Strong expertise in Salesforce Service Cloud implementations. Experience designing enterprise-scal

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Third Party, Contract

Senior Data Architect (with Generative AI)

Remote or Houston, Texas

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Yesterday

Genesys - TX (Remote) Role Type: Contract <>Job Description Senior Data Architect (with Generative AI) Location: Houston, TX Duration: 12 Months Contract Job Description We are looking for a 10+ years experienced Senior Data Architect for a contract role. Must have strong hands-on ETL/ELT, Python, SQL, and Enterprise Data Warehousing experience. AI/Generative AI data engineering experience is strongly required RAG, vector databases, LangChain/LangGraph, AI Agents, Azure OpenAI, AWS Bedrock, et

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Contract, Third Party

Lead Software Developer

Remote or Durham, North Carolina

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Yesterday

Genesys - CA (Remote) Role Type: Contract <>Job Description Lead Software Developer (with OutSystems & Alteryx) Location: Durham, NC (remote) Employment Type: Contract Position Overview: We are looking for an experienced Lead OutSystems & Alteryx Developer to support the development of modern enterprise applications and data automation initiatives. This role will focus on delivering scalable low-code solutions, streamlining business processes, and enabling data-driven decision-making through a

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Contract, Third Party

Staff Salesforce Engineer

Remote or San Francisco, California

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Today

About The Role We are looking for a Staff Salesforce Engineer for the Product & Technology (P&T) team at The RealReal. This is a high-impact individual contributor role for an engineer who stays close to the code and can design for a complex, large-scale Salesforce org. You will raise engineering standards on the team, solve hard integration and platform problems, and help us treat Salesforce as a product: code-first development, automated testing, and reliable delivery. You will help build the

Full-time

USD 190,000.00 - 210,000.00 per year

Senior Product Manager – Contact Center

Remote

•

Yesterday

Job Description: Position Summary We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve operational efficiency, and ensure compliance with healthcare industry standards. The ideal cand

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Contract

Genesys jobs in Illinois, USA