Help Desk Support jobs in Baltimore, MD

Baltimore, Maryland

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Today

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r

Full-time

USD 19.00 - 21.00 per hour

Help Desk Support Technician

Baltimore, Maryland

•

Today

Full-time

USD 19.00 - 21.00 per hour

Remote Helpdesk Support

Remote or Albuquerque, New Mexico

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Today

ATA Services, Inc. is currently seeking to hire Remote Helpdesk Support staff to work on a temporary assignment. This position is remote; however, the candidates MUST live in New Mexico. Pay Rate: $21.00 per hour, with weekly pay.Start Date: ASAPEnd Date: June 30, 2026Schedule: Monday - Friday; 8:00am - 5:00pmLocation: Remote position but the candidate MUST live in New Mexico Introduction & Purpose This Statement of Work (SOW) outlines the responsibilities, deliverables, and terms for a remot

Full-time

USD 21.00 per hour

Remote Helpdesk Support Technician (Active Directory)

Remote or Jacksonville, Florida

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Today

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Monday-Friday 2pm-11pm EST, Monday- Friday 1pm -10pm EST Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working on

Full-time

USD 50,000.00 - 55,000.00 per year

Remote Helpdesk Support Technician (Active Directory)

Remote or Dallas, Texas

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Today

Full-time

USD 50,000.00 - 55,000.00 per year

Help Desk Support Analyst - $32 CTC - REMOTE (Current WI Residents Only)

Remote

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5d ago

Job Description: Crop to Crop resumes are accepted Location Requirement: POSTING IS FOR WISCONSIN BASED CANDIDATES ONLY (OR THOSE WILLING TO RELOCATE TO WISCONSIN WITHIN 30 DAYS OF THE START DATE). ALL WORK MUST BE DONE IN WISCONSIN Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. Local candidates preferred. This position is currently remote. However, position status is subject to change. (90% remote 10% onsite as needed) Onsite wor

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Contract

Depends on Experience

CCaaS Tier 1 Support Analyst - Morning Shift

Owings Mills, Maryland

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2d ago

Vendor Notes Shift is 8:00am-4:30pm Key Required Skills: Experience with IT Help Desk Support, IT Service Manager tool, and documenting issues and troubleshooting. Position Description: An AWS Connect Helpdesk role blends the core duties of an IT helpdesk agent with the specific tools and workflows of AWS Connect, Amazons cloud-based contact center platform. The day-to-day responsibilities typically include: 1. Responding to Support Requests Answering user inquiries via phone, email, chat and

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Full-time

36 - 38

Help Desk Technician - TS/SCI w POLY

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Communication, Customer Service, Help Desk Support Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN IV Advance how our customers operate while you advance your career

Full-time

USD 29.75 - 40.25 per hour

Help Desk Technician MIDS - TS/SCI W/ POLY

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician - MIDS Transform technology into opportunity as a Help Desk Tech

Full-time

USD 24.11 - 32.63 per hour

Help Desk Tech - Swing Shifts - TS/SCI w. CI Polygraph

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Communication, Customer Service, Information Technology (IT) Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN IV Advance how our customers operate while you advance y

Full-time

USD 29.52 - 34.50 per hour

CCaaS Tier 1 Support Analyst

Maryland City, Maryland

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2d ago

Role: CCaaS Tier 1 Support Analyst We are seeking a CCaaS Tier 1 Support Analyst to provide first-level technical support and troubleshooting for contact center and IT service environments. The ideal candidate will have strong help desk experience, excellent documentation skills, and hands-on experience using ServiceNow. Key Responsibilities Provide Tier 1 help desk support and resolve user issues Troubleshoot application, system, and access issues Log, track, and manage tickets using ServiceNow

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Contract, Third Party

Up to $60

Mid-Level Systems Engineer

Maryland

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Today

Mid Level Systems Engineer Why This is an Exciting Role: This is an exciting opportunity to be a part of a large community of users of a recently upgraded suite of platforms. Provides an opportunity to work with both the user community as well as the customer while serving as a point of contact for assistance and becoming an experienced user of the system. Brief users at training sessions and customers as required. As a Systems Engineer at Boeing Intelligence & Analytics (BI&A), some of your du

Full-time

USD 155,000.00 - 189,100.00 per year

EMR Help Desk (MyChart-Tier1)

Remote

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12d ago

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred)

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Contract

15 - 15

Helpdesk

Fort Meade, Maryland

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Today

Job#: 3023835 Job Description: Helpdesk Technician Needed - Top Secret - Fort Meade, MD We are looking for a Helpdesk Technician who provides second-tier support to end-users for PC, server, mainframe applications, and hardware. Location: Ft meade, MD (On-site 5 days per week) Pay: $35-40/hr What we're looking for: Clearance: Active TS/SCI (CI Polygraph preferred). Experience: 5+ years with a Bachelor's, or 10+ years of experience in lieu of a degree. Skills: Proven experience building/maint

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Full-time

USD 35.00 - 40.00 per hour

Journeyman Appian Developer

Remote or McLean, Virginia

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Today

Job Family: SAAS/PAAS/Cloud Consulting Travel Required: None Clearance Required: Ability to Obtain Public Trust What You Will Do: The role as an Appian Journeyman Developer at Guidehouse is critical in designing, developing, and implementing Appian-based applications to meet business needs and drive success. Our journeyman have excellent problem-solving and analytical skills, and strong communication and collaboration skills. Appian Journeyman Developers will have the opportunity to make a s

Full-time

USD 113,000.00 - 188,000.00 per year

Desktop Administrator I, IT Infrastructure (Plano, TX)

Remote or Hybrid in Plano, Texas

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Today

Why Ryan? Hybrid Work OptionsAward-Winning CultureGenerous Personal Time Off (PTO) Benefits14-Weeks of 100% Paid Leave for New Parents (Adoption Included)Monthly Gym Membership Reimbursement OR Gym Equipment ReimbursementBenefits Eligibility Effective Day One401K with Employer MatchTuition Reimbursement After One Year of ServiceFertility Assistance ProgramFour-Week Company-Paid Sabbatical Eligibility After Five Years of Service The Desktop Administrator I's ("Desktop Administrator") primary re

Full-time

AV/VC Remote Support Technician

Remote or Gurugram, Haryana

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Desktop Administrator II (Deployment Specialist)

Remote or Hybrid in London, England

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Today

Why Ryan? Competitive Compensation and BenefitsHome Office StipendBusiness Connectivity Reimbursement (Phone/Internet)Gym Membership or Equipment ReimbursementLinkedIn Learning SubscriptionFlexible Work EnvironmentTuition Reimbursement After One Year of ServiceAccelerated Career PathAward-Winning Culture & Community Outreach The Desktop Administrator II ("Desktop Administrator") maintains and manages distributed desktop and laptop systems and software, including, but not limited to, installati

Full-time

IT Epic Application Lead - Epic Grand Central / Prelude -- Epic Grand Central Certification Required

Remote or Louisiana

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Today

Your job is more than a job GENERAL DUTIES General Functions: Represents Information Technology in a respectful and professional manner.Provides leadership in the development of the use of a specific application and the subsequent roll out of the functionality.Completes assigned tasks per defined project scope, timelines, and budgets. Monitors division tasks to ensure they are completed on time.Understands interconnectivity and integration with EMR and third-party applications.Works with inte

Full-time

Senior Help Desk Technician

Remote or San Francisco, California

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Today

Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutti

Full-time

USD 40,000.00 - 80,000.00 per year

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Help Desk Support jobs in Baltimore, MD, USA