Help Desk Jobs in New York, NY

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SENIOR IT PROJECT SPECIALIST

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALSIT SOFTWARE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE. Under general supervision of the Senior Director of Systems Development & IT Support, (Computer Systems Manager, NM-II), with wide latitude for the exercise of independent initiative and judgment, the Computer Specialist (Software) IV, functions as Systems Development Manager oversees the development, implementation,
Posted 60+ days ago | Updated 5 hours ago

Assistant Director, Service Desk Operations (Business Analyst)

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description Note: This is NOT a Helpdesk/Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and release of agency solicitations to payment of vendors. Annually, agencies procure billions in products and services from a diverse pool of vendors that represent various industries. MOCS therefore aims to ensure that the procurement process remains fair, tra
Posted 17 hours ago | Updated 5 hours ago

DIRECTOR OF SOLUTION ENGINEERING

City of New York

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New York, New York, USA

Full-time

Company Description Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE, BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE IMMEDIATELY REACHABLE ON EXAM NO. 1139. The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing Ne
Posted 60+ days ago | Updated 5 hours ago

SYSTEMS PROGRAMMER ANALYST

City of New York

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New York, New York, USA

Full-time

Company Description Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE OR IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9. The Office of Accountability Strategies (OAS) is responsible for providing strategic operational, analytical, and systems support services to the DSS-AO (Department of Social Services Accountability Office), across the DSS, and to sister agencies outside of DSS, ensuring data driven efficiencies are effectively implemented. Wit
Posted 60+ days ago | Updated 5 hours ago

Network Administrator 1 (NBOE)

Newark Public Schools

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Newark, New Jersey, USA

Full-time

Position Type: Non Instructional - All Titles/Network Administrator 1 Date Posted: 2/19/2025 Location: Division of Information Tech - 304 NEWARK BOARD OF EDUCATION HUMAN RESOURCE SERVICES 765 BROAD STREET, NEWARK, NEW JERSEY 07102 ROGER LEN, SUPERINTENDENT NETWORK ADMINISTRATOR I Division of Information Technology (Pending availability of funds and Board of Education approval) The Superintendent invites qualified and interested persons to apply for the position of Network Administrator
Posted 60+ days ago | Updated 5 hours ago

Desktop and Mobile Support Specialist

NITYA Software Solutions, Inc.

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Texas, USA

Contract

Title: Desktop & Mobile Support Specialist Location: San Antonio, TX Tasks and Responsibilities: Unpacking and configuring new hardware Provide end user training on basic use and functionality of supported devices and software. Documentation and training of troubleshooting guides and installation procedures. Provide equipment relocations for desktop computers, laptop computers and computer peripherals Research, identify and develop alternative solutions when new problems are encountered. Fully
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Posted 8 hours ago | Updated 7 hours ago

SENIOR MICROSOFT POWER BI DEVELOPER

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description YOU MUST BE PERMANENT IN THE COMPUTER SPECIALIST SOFTWARE CIVIL SERVICE TITLE, PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE. The Office of Performance Management & Data Analytics (OPMDA) reports critical statistics and data related to the Department of Homeless Services (DHS) as well as to Human Resources Administration's (HRA) operations and program services. OPMDA is requesting to hire one Computer Specialist Software IV to function as
Posted 60+ days ago | Updated 5 hours ago

Tech Support Level I

Kforce Technology Staffing

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Remote or St. Louis, Missouri, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a motivated and customer-focused Tech Support Level I to join their MSP team in Saint Louis, MO. Job Summary: This entry-level role is ideal for someone passionate about IT, eager to learn, and ready to provide hands-on support to a variety of clients. You'll be the first point of contact for technical issues, assisting with hardware/software troubleshooting, installations, and basic network support. Key Responsibilities: * Provide Tier 1 h
Posted 2 days ago | Updated moments ago

Lead Technician

TEKsystems

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Remote or Fenton, Missouri, USA

Full-time

Description Call Handling & SupportDeliver tech support for end-users and clientsAccurately log, categorize, and prioritize support requestsPerform remote and on-site troubleshooting for hardware, software, and network issuesEscalate complex issues to internal teams or external vendors Team Coordination & Leadership: Mentor and guide junior techniciansLead team meetings for knowledge-sharing and task managementMaintain technical documentation and procedural guidesSupport training and onboarding
Posted 4 days ago | Updated 9 hours ago

Service Desk Analyst

TEKsystems

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Remote or Maryland, USA

Full-time

Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users in a 24x7 capacity around the globe, with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working
Posted 1 day ago | Updated 7 hours ago

Client Support Specialist

York Solutions, LLC

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Remote

Contract

JOB DESCRIPTION Demonstrated technical proficiency with the ability to quickly adapt to and master new software, tools, and customer relationship management (CRM) systems such as Salesforce or Zendesk. Proven ability to learn and navigate new computer systems efficiently, ensuring seamless customer interactions and minimizing downtime. Proficient in Microsoft Office Suite (Word, Outlook, Excel), with strong experience in data management, report generation, and communication. Experience with Se
Easy Apply
Posted 2 days ago | Updated 11 hours ago

IT Support Specialist - ONSITE

ConsultNet, LLC

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Remote or Westlake, Ohio, USA

Full-time

Title: IT Support Specialist Location : Westlake, Ohio Target Start Date : 8/4 Type: (C, CTH, D): CTH Pay Rate / Salary (Ranges OK) : $25/hr We are looking for a reliable and tech-savvy IT Support Specialist to join our team and provide hands-on and remote support for users across multiple Northeast Ohio locations. This position is based onsite in Westlake, Ohio, with occasional travel to other local sites as needed. Key Responsibilities Serve as the first point of contact for end-user techni
Easy Apply
Posted 17 days ago | Updated 4 hours ago

ServiceNow Developer Remote (LATAM)

Randstad - Torc

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Remote

Contract

We are seeking a Senior ServiceNow Developer to join our team and play a key role in designing, developing, and deploying enterprise-grade ServiceNow solutions. This position requires expertise in ITSM and ITOM, along with strong JavaScript development skills. You will work alongside architects and cloud engineers to enhance ServiceNow modules, modernize CMDB and application portfolios, and drive automation initiatives. This role is engineering and deployment-focused, involving integrations, upg
Posted 60+ days ago | Updated 3 days ago

IT Service Desk Analyst

TEKsystems

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Remote or Cincinnati, Ohio, USA

Full-time

Description The Service Desk Analyst is responsible for providing a single point of contact for all IT related user inquiries and issues. QUALIFICATIONS AND PREFERRED SKILLS Essential: 3+ years' of Help Desk support experience providing technical support in a fast-paced enterprise environment. Knowledge of computer hardware, software, and operating systems. Experience troubleshooting and resolving technical issues. Possess strong logic, problem solving, and reasoning skills. Familiarity with Hel
Posted 3 days ago

KYC Senior Technology Lead Business Analyst - C13 (Hybrid)

Citi

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Remote or Tampa, Florida, USA

Full-time

The SMB Know Your Customer (KYC) Ops Organization is an Anti-Money Laundering (AML) function within the SMB business that is responsible globally for ensuring SMB meets the standards mandated by Corporate AML/Compliance and external regulators. Within the SMB KYC Ops Organization, the Global Business Solutions team is responsible for partnering with Operations, Business, Compliance and Technology in gathering, vetting, prioritizing and implementing KYC business requirements and solutions on the
Posted 4 days ago | Updated 5 hours ago

Technical Trainer / Technical Writer - SBG

Document Storage Systems Inc

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Remote or Virginia, USA

Full-time

Job Details Level: Experienced Job Location: SBG REMOTE POSITION - Anywhere, VA Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed Travel Percentage: Up to 25% Job Shift: Day Job Category: Information Technology Description SBG, a DSS, Inc. company, specializing in engineering, information technology, cyber-security, intelligence, and training, is looking for a hard-working results-oriented Technical Trainer / Technical Writer. The ideal candidates for this posi
Posted 4 days ago | Updated 2 hours ago

DHS HQ Desktop Support Services

SAIC

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Remote

Full-time

Job ID: 2506170 Location: REMOTE WORK, DC, US Date Posted: 2025-08-07 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: No Description SAIC is seeking incumbent and external talent to support the Department of Homeland Security HQ Desktop Support Services 3.0 (DSS 3.0) contract. These positions will
Posted 60+ days ago | Updated 3 hours ago

Senior CMDB Systems Analyst

Centene Corporation

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Missouri, USA

Full-time

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Collaborates with the business and technology stakeholders to translate high-level business requirements into functional and non-functional technical requirements that will be us
Posted 20 days ago | Updated 5 hours ago

DevOps Support Engineer

City of New York

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New York, New York, USA

Full-time

Company Description Job Description THE AGENCY The Department of City Planning (DCP) plans for the strategic growth and development of the City through ground-up planning with communities, the development of land use policies and zoning regulations applicable citywide and sharing its perspectives on growth and community needs with sister agencies in collaboration with the Office of Management and Budget (OMB). DCP is a great place to work - cultivating intellectual inspiration, professional de
Posted 60+ days ago | Updated 5 hours ago

Remote RPG Developer

Kforce Technology Staffing

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Remote or San Diego, California, USA

Full-time

RESPONSIBILITIES: Kforce as a client in need of a Remote RPG Developer. Responsibilities: * Design, develop, test, and maintain in-house applications on IBM System using Websmart (PML, HTML, JavaScript, jQuery, Bootstrap, CSS), RPG, and CLLE * Collaborate with users, Business Analysts, and IT teams to define technical specifications and assess system-wide impacts * Use binding directories, prototypes, sub-procedures, stored procedures, and service programs * Troubleshoot application errors and
Posted 3 days ago | Updated moments ago