ITIL jobs in Illinois

ITIL Service Management Consultant - (NPW)

Remote

•

Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Sr ServiceNow CMDB (Remote)

Remote

•

9d ago

Role: ServiceNow CMDBWork Location : Plano, TX (Remote) Lead the CMDB and Configuration Management service, ensuring accurate, complete, and reliable configuration data to support ITSM processes, service delivery, and operational decision-making. Manage complex CMDB-related service delivery activities, including data quality, CI lifecycle governance, relationship mapping, process adherence, and ongoing operational support. Lead cross-functional initiatives with ServiceNow, infrastructure, appli

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Contract, Third Party

Depends on Experience

Field Support Manager

Oak Brook, Illinois

•

Today

Field Support Manager Salary: $86,250-$115,000 Position Summary The Field Support Manager is responsible for leading a team of Level 2 Field Support Technicians who provide onsite and remote support across corporate locations. This role ensures the delivery of high-quality end-user support services, drives operational excellence, manages escalations, and develops technical support personnel to meet business and customer needs. Key Responsibilities <>Team Leadership & People Management Lead, co

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Full-time

USD 86250-115000

eSignature/DocuSign Consultant

Remote

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9d ago

Job Title: DocuSign Platform Lead / Senior DocuSign Administrator Location: Remote Client: NTT Data / Thermo Fisher Position Summary We are seeking an experienced DocuSign Platform Lead / Senior DocuSign Administrator to own the administration, configuration, integration, support, and continuous improvement of the enterprise DocuSign eSignature platform. The ideal candidate will bring strong hands-on expertise in DocuSign administration, workflow and template design, REST API/SDK integrations,

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Contract, Third Party

Depends on Experience

ServiceNow Technical Lead - ITSM / ITAM / ITOM / CSM / FSM

Remote

•

Yesterday

ServiceNow ITSM / ITAM / ITOM / CSM / FSM Location :- Remote JD:- Experience as a Technical Lead Experienced in ITIL Process Definition, Integration Solutions, understanding Architecture solution Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area and one complete Implementation lifecycle for Ser

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Contract

Depends on Experience

ServiceNow SPM Technical Consultant

Remote

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9d ago

Role- ServiceNow SPM Technical Consultant Location :- Remote, USA Duration: Long Term Contract ServiceNow SPM Technical Consultant JD: Mandatory requirement to have active CSA & CIS CertificationCAD, CIS SPM, CIS APM Experience Required: 410 Years (Minimum 3+ years in ServiceNow developed and SPM solutions) Key Responsibilities: Design and develop ServiceNow SPM solutions based on business and functional requirements.Configure and customize SPM modules, including: Demand ManagementProject Po

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Contract

Depends on Experience

ITSM / Service Desk Lead

Oak Brook, Illinois

•

Today

ITSM / Service Desk Lead Salary: $93,750-$125,000 Position Summary The ITSM / Service Desk Lead is responsible for the leadership and governance of Level 1 Service Desk operations and the organization's IT Service Management framework. This role owns ServiceNow (or equivalent ITSM platform), drives ITIL process maturity, ensures SLA achievement, and provides governance over Incident, Problem, Change, and Request Management processes across the enterprise. Key Responsibilities <>Service Desk Lea

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Full-time

USD 93750-125000

ServiceNow ITSM / ITAM / ITOM / CSM / FSM / Servicenow Architect

Remote

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11d ago

Role:- ServiceNow ITSM / ITAM / ITOM / CSM / FSM / Servicenow Architect Location: Remote (USA) Duration: 6 Months JD:- Experience as a Technical LeadExperienced in ITIL Process Definition, Integration Solutions, understanding Architecture solutionUnderstanding customer business requirements and convert to functional requirementsResponsible for reviewing requirements for accurate estimationExperienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area

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Contract

$60 - $70

ServiceNow ITAM SME

Remote or San Diego, California

•

Today

Job Title: ServiceNow ITAM SME (Software Asset Management & Hardware Asset Management) Location: San Diego, CA (Remote) Mandatory Skills : ServiceNow CMDB, ServiceNow Integration Hub, ServiceNow ITSM ITAM, HAM, SAM Job description Experience 8+ years of overall IT experience 5+ years of hands-on experience in ServiceNow ITAM implementations Strong experience in SAM Pro, HAM Pro, CMDB, Discovery, and Asset Lifecycle Management Experience working in enterprise-scale ServiceNow environments Key

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Full-time, Part-time, Third Party, Contract

Tier II: IT Specialist (Frankfort, Germany)

Remote

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24d ago

Job Title: Tier II IT Specialist Location:Singapore (Home Base) Travel Requirements: Extensive worldwide travel (up to 70% of the time) Must be a U.S.citizen Must have a Secret Clearance Job Overview: ACI is seeking a skilled and dynamic Tier II IT Specialist to join our global IT team. Based in Singapore, this role involves providing comprehensive technical support and IT solutions across various international sites. The ideal candidate will possess strong problem-solving skills, adaptability,

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Full-time

Depends on Experience

Manager, IT Service Desk & Field Services

Clarendon Hills, Illinois

•

Today

Our client is seeking a IT Service Desk & Field Services Manager who will be responsible for leading and overseeing onsite IT Desktop Support Analysts who provide hands-on technology and IT Service Management (ITSM) support across corporate, manufacturing, and warehouse environments. This role ensures reliable, secure, and consistent IT operations across multiple locations by managing daily support activities, incident and request management processes, coordinating travel-based site coverage, an

Full-time, Third Party

90,000 - 115,000

Technical Peoplesoft Applications Manager

Remote

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2d ago

Step into a leadership role where youll shape the future of enterprise systems and drive impactful IT initiatives. Long Term Contract Hybrid in RI-would consider remote for qualified out of state candidate $100/hr ERP Systems, Enterprise Applications, ITSM Frameworks, ITIL, PeopleSoft ,Oracle Cloud, Change Management. This individual will build and maintain a Peoplesoft infrastructure in Oracle cloud and manage a team for operational day to day work as well as major PeopleSoft upgrades. Were

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Contract

98 - 100

Clinical User Experience Analyst-# 26-19735

Remote

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11d ago

Duration: 2+ Years Role OverviewClient is seeking a Clinical User Experience Analyst with a strong Project Management background to support the Clinical Information System (CIS) Consolidation Project. The role sits at the intersection of clinical user experience, IT Service Management (ITIL), Service Desk optimization, and formal project management.Key ResponsibilitiesEngage directly with clinicians and clinical end users across various settings to gather user-experience, workflow, and service r

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Contract

$80 - $90

Technical Peoplesoft Platform Manager

Remote

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20d ago

Step into a leadership role where youll shape the future of enterprise systems and drive impactful IT initiatives. Long Term Contract Remote $100/hr ERP Systems, Enterprise Applications, ITSM Frameworks, ITIL, PeopleSoft ,Oracle Cloud, Change Management. This individual will build and maintain a Peoplesoft infrastructure in Oracle cloud and manage a team for operational day to day work as well as major PeopleSoft upgrades. Were looking for a hands-on IT leader to oversee enterprise applicatio

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Contract

95 - 100

ServiceNow SPM Technical Consultant

Remote

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9d ago

ServiceNow SPM Technical Consultant JD: Mandatory requirement to have active CSA & CIS Certification CAD, CIS SPM, CIS APM Experience Required: 410 Years (Minimum 3+ years in ServiceNow developed and SPM solutions) Key Responsibilities: Design and develop ServiceNow SPM solutions based on business and functional requirements.Configure and customize SPM modules, including: Demand ManagementProject Portfolio Management (PPM)Resource ManagementAgile Development (Scrum / SAFe)Investment Plannin

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Contract

Depends on Experience

BPM ---Business Analyst

Remote

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6d ago

Business Analyst- Asset Management (Data & AI Focus) Position Overview The Business Analyst will lead business process transformation and requirements analysis for our Asset Management System, with a strong emphasis on data strategy, AI/ML enablement, and analyticsdriven decision support. This role partners with business, technology, and data teams to design scalable processes, define functional and nonfunctional requirements, and ensure delivery of highvalue digital capabilities. Key Responsib

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Full-time

Depends on Experience

ServiceNow Administrator

O'Fallon, Illinois

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Today

ServiceNow Administrator Position Overview G2IT is seeking a ServiceNow Administrator to support the administration, configuration, and maintenance of the ServiceNow platform. The ideal candidate will ensure the platform operates efficiently, provide day-to-day administrative support, and work closely with technical teams and customers to enhance IT Service Management (ITSM) capabilities. This is an excellent opportunity for a junior to mid-level ServiceNow professional looking to grow their ca

Full-time

Compensation information provided in the description

ServiceNow Subject Matter Expert - $78 CTC - REMOTE (CURRENT WI Resident)

Remote

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6d ago

Job Description: Crop to Crop resumes are accepted Location Requirement: Candidate must be a CURRENT WI resident. No relocation allowed.100% remote within the State of Wisconsin, and contractor may have to travel to DOC Central Office occasionally (1 2 times per quarter). We are seeking an experienced professional to join our team in a ServiceNow Developer role. In this position, you will play a key role in implementing, configuring, and maintaining the ServiceNow platform, driving business pr

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Third Party, Contract

Depends on Experience

Remote ServiceNow Developer

Remote

•

19d ago

This team is building and maintaining ServiceNow solutions across modules including ITSM, HRSD, and ITOM to support enterprise-scale federal operations. The role puts you in a position to own full development lifecycle work from requirements and design through testing and go-live, on systems that directly support mission operations.Role Highlights:Position: ServiceNow DeveloperLocation: Remote (Eastern time zone preferred)Type: W2, 6-Month Contract-to-HireClearance Required: Public Trust MBI (T

Easy Apply

Full-time

114000 - 140000

ServiceNow Reporting Analyst

Remote

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3d ago

Reporting Analyst ServiceNowAbout the RoleWe are seeking a detail-oriented Reporting Analyst with ServiceNow experience to transform raw platform data into meaningful reports, dashboards, KPIs, and insights that drive decision-making across IT, business, and executive teams. This role is central to how our organization measures service performance, identifies operational trends, and communicates value to stakeholders at every level from the Service Desk to Management. Core ResponsibilitiesBuil

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Contract

70 - 80

ITIL jobs in Illinois, USA