Remote
•
Today
Tasks Manage Level 1 and Level 1.5 service incidents and requests from initial report through resolutionMonitor and respond to Service Desk phone calls, email queues, and auto-triggered request queuesProvide first-line technical support and customer service to end users across the enterpriseTroubleshoot and resolve issues related to password resets, Microsoft Office, Windows, and other standard desktop support mattersReceive, prioritize, document, and actively resolve end-user help requestsEscal
Easy Apply
Third Party, Contract
Depends on Experience















