helpdesk jobs in boston, ma

Boston, Massachusetts

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Today

Overview The Help Desk Technician provides first-level technical support to end users, delivering timely issue resolution while maintaining a high standard of customer service. Key Responsibilities Provide day-to-day support for end users, diagnosing and resolving hardware, software, and access issues both remotely and in person.Administer and support Active Directory, including user account creation, password resets, group memberships, and basic permissions.Support Microsoft 365 (O365) environm

Full-time

USD 25.00 - 38.00 per hour

Help Desk/Desktop Support Analyst

Boston, Massachusetts

•

Today

Description We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis in Boston, Massachusetts. In this role, you will focus on imaging and deploying laptops for summer programs, ensuring smooth operations for interns and co-op students. This position offers an opportunity to work in a collaborative and supportive environment that values growth and teamwork. Responsibilities: Prepare, image, and deploy laptops for summer intern and co-op progr

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Contract

USD 22.56 - 26.13 per hour

Help Desk/Desktop Support Analyst

Bedford, Massachusetts

•

Today

Description Position Purpose: The Help Desk Support Specialist will provide Tier 1-2 technical support across the organization. The ideal candidate has strong troubleshooting abilities, excellent communication skills, and a proven track record of delivering high-quality end-user support in a fast-paced environment. This position will report into Manager, Help Desk. Key Responsibilities: Provide Tier 1 and Tier 2 support for hardware, software, mobile devices, and network issues. Troubleshoot a

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Contract

USD 27.71 - 32.09 per hour

Help Desk/Desktop Support Analyst

Remote or Seattle, Washington

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Today

Description We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Seattle, Washington. In this long-term contract role, you will provide essential technical support to address user issues, manage service tickets, and troubleshoot both hardware and software problems. This is an excellent opportunity to contribute to a fast-paced environment while expanding your expertise in IT support. Responsibilities: Respond promptly to service desk tickets, ensuring timely resolu

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Contract

USD 24.00 - 29.00 per hour

Remote Helpdesk Support Technician (Active Directory)

Remote or Jacksonville, Florida

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Today

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Monday-Friday 2pm-11pm EST, Monday- Friday 1pm -10pm EST Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working on

Full-time

USD 50,000.00 - 55,000.00 per year

Remote Helpdesk Support Technician (Active Directory)

Remote or Dallas, Texas

•

Today

Full-time

USD 50,000.00 - 55,000.00 per year

Help Desk Support Technician

Boston, Massachusetts

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9d ago

One of our HealthCare clients in Boston, is urgently looking for aHelp Desk Support Technician. Duration:6-12 months (extension up to 2 years) Hourly: $35 - $38 per hour Must Have: Should have at least 5 years of experience with the following: Break-fix support for Laptop, desktop, tablets and associated hardware peripheralsHands-on experience with imaging and configuring laptops and desktopsExpertise in providing support to O365 including Active DirectorySupport for the Imaging devices (print/

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Third Party, Contract

35 - 38

Senior Help Desk Technician II

Remote or San Francisco, California

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Today

Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cu

Full-time

USD 108,000.00 - 156,000.00 per year

Senior Help Desk Technician

Remote or San Francisco, California

•

Today

Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutti

Full-time

USD 40,000.00 - 80,000.00 per year

Help Desk Service Specialist/Remote

Remote

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Today

Job Title: Help Desk Service Specialist Location-Remote Job Summary We are seeking a customer-focused Help Desk Service Specialist to provide first-level technical support and troubleshooting for end users. This role involves resolving IT issues, maintaining service quality, and ensuring timely support for hardware, software, and network-related problems. Key Responsibilities Provide first-line technical support via phone, email, or chat Diagnose and resolve hardware, software, and network i

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Contract, Third Party

Depends on Experience

IT Support Specialist

Boston, Massachusetts

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27d ago

2-4 years of experience as an IT Support / Helpdesk SpecialistExperience with Windows, MS 365, AD, Azure etc.Must have experience working with a Ticketing system.Candidates must be local to the areaMust be able to work onsite 5 days a weekNo 3rd Party Vendor calls, emails or candidates.

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Full-time

55,000 - 65,000

Microsoft Azure/Office 365 Admin

Hybrid in Boston, Massachusetts

•

Today

Title: Microsoft Azure/Office 365 Admin Address: Boston, MA Duration: 3 Years Contract Basic Purpose: The Office /Azure contractor with expertise in Sharepoint, TEAMs, federation and overall collaboration technology will be primarily responsible for integration of Office 365 applications among Client Vance and Client and security around Office 365 and Azure tenant. The deliverables and responsibilities of the contractor is to provide Office 365 engineering / architecture expertise to contribute

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Contract, Third Party

$60 - $70

Helpdesk Lead

Remote

•

Yesterday

Vaco is actively searching for a Helpdesk Lead to sit on-site at our client in South Charlotte. Must be able to work on a W2 basis and no sponsorship or 3rd party vendors for this role. Required skills: Local to Charlotte, NC W2 basis with no sponsorship IT Helpdesk Lead experience- lead helpdesk operations including ticket queues, SLAs and service delivery standards Access controls, troubleshooting skills, and incident response Microsoft 365 expertise Act as escalation point for complex issue

Easy Apply

Contract

$41

ServiceNow Help Desk Support

Remote

•

Today

Job Family: Software Development & Support Travel Required: Up to 25% Clearance Required: Ability to Obtain Secret What You Will Do: Lead ServiceNow initiatives with a primary focus on IT Service Management (ITSM), including Incident, Problem, Request, and Knowledge Management workflows.Engage with help desk agents, support teams, and business stakeholders to gather functional requirements and translate them into scalable ServiceNow solutions.Design, develop, and enhance ServiceNow applicatio

Full-time

USD 80,000.00 - 133,000.00 per year

Salesforce QA Analyst

Hybrid in Everett, Massachusetts

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5d ago

Hybrid Everett, MA (1 day onsite/week) Seeking a QA Analyst / Helpdesk Specialist with Salesforce experience to support application testing and provide end-user support. This role involves functional and regression testing, managing support tickets, troubleshooting system issues, and assisting with basic Salesforce administration to ensure system reliability and a smooth user experience. Key Skills: Salesforce (reports, dashboards, user management)QA testing (functional & regression)Helpdesk/pr

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Third Party, Contract

Depends on Experience

Clinical Field Services

Norwood, Massachusetts

•

Today

Job Description Responsibilities Conduct comprehensive inventory of clinical devices, including radiology modalities, as part of a network migration project to ensure accurate asset tracking and seamless integration into the new infrastructure.Update configuration settings on medical devices to ensure proper functionality and connectivity during a phased, site-by-site network migration.Respond to technical support requests and helpdesk tickets in a timely manner, ensuring resolution within defin

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Contract

Depends on Experience

Desktop Support Analyst

Dedham, Massachusetts

•

Today

Description Our client is seeking a Level 1 Help Desk / Desktop Support Technician to provide onsite technical support for a high-touch end-user environment. This role requires strong customer service skills, hands-on desktop support experience, and the ability to resolve common Level 1 issues efficiently while maintaining a professional and empathetic presence. This position is 100% onsite in Dedham, supporting staff who rely heavily on technology to deliver critical community-based services. A

Full-time

USD 20.00 - 25.00 per hour

Linux System Administrator

Lexington, Massachusetts

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6d ago

Job Title: Systems Administrator- Duration: 3+ years ExperienceMid Senior Location: Lexington, MA Description: Maintains operation of multi-user computer systems, including coordination of infrastructure and cloud responsibilities. Develops and designs core operating system builds. Responsible for coding, virtualization, and automation of systems. Sets up administrator and service accounts, maintains an active directory of users and system documentation, tunes system performance, installs syste

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Contract

$70 - $95

Senior Microsoft 365 / Azure Engineer

Boston, Massachusetts

•

Today

THIS JOB DESCRIPTION WAS CREATED BY AI, REVIEW BEFORE POSTING Please find the Job Position Details; Job ID: 175814 Position: Senior Microsoft 365 / Azure Engineer Location: Boston, MA (3 Days Onsite - Hybrid) Duration: 12+ Months (with possible extension) Job Description: Microsoft Azure/Office 365 Contractor Basic Purpose: The Office /Azure contractor with expertise in SharePoint, TEAMs, federation and overall collaboration technology will be primarily responsible for integration of Office

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Full-time

USD 60.00 - 63.00 per hour

Microsoft Azure/Office 365 Contractor

Boston, Massachusetts

•

Today

Software Guidance & Assistance, Inc., (SGA), is searching for a Microsoft Azure/Office 365 Contractor for a CONTRACT assignment with one of our premier Financial Services clients in Boston, MA. The Office /Azure contractor with expertise in Sharepoint, TEAMs, federation and overall collaboration technology will be primarily responsible for integration of Office 365 applications among the firm and security around Office 365 and Azure tenant. The deliverables and responsibilities of the contra

Contract

USD 55.00 - 60.00 per hour

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helpdesk jobs in Boston, MA, USA