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Ohio City, Ohio

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3d ago

Job Title AWS Connect Lead / ArchitectLocation: Onsite(Onsite)Job SummaryWe are seeking an experienced AWS Connect Lead/Architect to design, implement, and optimize enterprise-grade cloud contact center solutions using Amazon Connect and the AWS ecosystem. The ideal candidate will have strong expertise in contact center technologies, cloud architecture, IVR design, omnichannel customer engagement, integrations, and migration strategies. The role involves leading technical design discussions, def

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Contract, Third Party

70 - 75

Lead AI ML Engineer - AWS Connect - Remote

Remote or Schaumburg, Illinois

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Today

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health op

Full-time

USD 112,700.00 - 193,200.00 per year

AWS Connect Solution Architect

Remote

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10d ago

Role Overview We are seeking an experienced AWS Connect Expert to act as a Technical Advisory Consultant for implementing next-generation AI-powered conversational IVR solutions using Amazon Connect. The role focuses on providing architecture guidance, design validation, and best-practice recommendations across the full implementation lifecycle. Note: This is a non-development, advisory-driven role focused on solution assurance and technical leadership. Expertise You''ll Bring: Core Technical

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Contract

Depends on Experience

Urgent !! Amazon Connect Voice Engineer !! Remote

Remote

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7d ago

We are hiring forAmazon Connect Voice Engineer with Java and voice/telephony background (IVR, call routing) with my direct client at Remote locations for 6+ Months of contract. Please find the job description below and let me know your level of interest.Job Title: Amazon Connect Voice Engineer (Java)Location: RemoteDuration: 6+ Months of contractResponsibilities: Design, develop, and implement solutions using Amazon Connect for contact center operationsConfigure and manage voice workflows, call

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Contract, Third Party

Depends on Experience

AWS Connect Expert (Advisory Consultant)

Remote

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20d ago

Core Technical Skills Deep expertise inAmazon ConnectExperience with:Amazon Lex V2Contact LensAI/NLP-based conversational IVR systemsStrong understanding of:CCaaS architecture and contact center designCall flows, routing strategies, and queue managementCloud & Integration Skills Strong AWS experience including:IAM, Lambda, S3, CloudWatchCI/CD and Infrastructure as CodeExposure to:AI/ML services and conversational AI ecosystemsSystem integrations and API-based architecturesAdvisory & Leadership S

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Full-time, Third Party

150,000+

Solution Engineer, Amazon Connect

Remote

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Today

Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytic

Full-time

USD 94,400.00 per year

AWS Connect Engineer

Remote

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7d ago

Job Title: AWS Connect Engineer Duration: 9 Months - Contract Location: Raleigh, NC (100% Remote) Note: If they re in Local to Raleigh, NC that would be a plus. Exp range: We need atleast 15+ Years of experience Description: Client has been implementing Connect throughout their call centers the past few years. They currently have one engineer supporting Connect call flows and he s stretched thin with other project responsibilities. They are looking to bring on additional expertise to support th

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Contract

Depends on Experience

AWS Connect Engineer

Remote

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Today

Position: AWS Connect EngineerLocation: RemoteDuration: 6 Months ContractAWS Connect Engineer will provide hands on technical support for the configuration, enhancement, troubleshooting, and optimization of the Amazon Connect platform. This role works closely with internal technical teams, business stakeholders, and contact center operations to support ongoing platform improvements.This position is ideal for an engineer who can take approved requirements and translate them into functional Amazon

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Contract

Depends on Experience

Amazon Connect IVR Developer

Remote

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4d ago

Role: AWS Connect IVR Application Developer Location: Remote Job Type: C2C/W2/1099 Required Skills & ExperienceCore Technical Requirements Hands-on experience withAmazon Connect, including: oContact Flows oQueues, routing profiles, hours of operation StrongAWS serverless developmentexperience: oAWS Lambda (Node.js or Python) oAPI integration patterns supporting IVR flows oDynamoDB Experience buildingtelephony/IVRexperiences, including failure-safe behavior and degraded-mode handling. Experience

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Contract

65 - 70

QA Engineer IVR, Automation (TOSCA) & AWS Connect QA

Remote

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Today

Job Title: QA Engineer IVR, Automation (TOSCA) & AWS Connect QA Location: Remote (USA) Employment Type: W2 Contract Duration: Long-Term Domain: Healthcare Job Description We are seeking an experienced QA Engineer with expertise in IVR testing, Automation QA using TOSCA, and AWS Connect QA to join our Healthcare technology team. The ideal candidate will be responsible for validating customer interaction platforms, ensuring high-quality automated testing processes, and supporting cloud-based conta

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Contract

Depends on Experience

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