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Helpdesk Analyst | End User Support | Experienced Hire

Philadelphia, Pennsylvania

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Today

Overview Our Helpdesk is committed to providing the highest level of technical support for our end-user community. Our mission is to maintain business productivity by being the first point of contact for all technical issues in our environment. You will engage with and directly support over 1,200 users across our dynamic trading, business, and technical environments. You will not only be responsible for resolving technical issues as they arise, but will also be heavily involved in projects to p

Full-time

Senior IT Help Desk Technician (TS/SCI) {S}

King of Prussia, Pennsylvania

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Today

ARKA Group L.P. ("ARKA") is an advanced technologies company serving the U.S. military, intelligence community, and commercial space industry delivering next-generation solutions to support the national security space enterprise. Built on more than six decades of excellence, ARKA brings modern approaches and a culture of innovation to the challenges of today. Join the ARKA team to learn how Beyond Begins Here. Discover your next career opportunity now! Position Overview: Supporting ARKA's Kin

Full-time

Senior IT Help Desk Technician (TS/SCI) {S}

King of Prussia, Pennsylvania

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Today

Full-time

Helpdesk Analyst

Philadelphia, Pennsylvania

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4d ago

We are seeking a customer-focused Help Desk Analyst to serve as the first point of contact for end users requiring technical assistance. The ideal candidate will have experience supporting a high-volume help desk environment, managing service requests through multiple ticketing platforms, and delivering exceptional customer service while ensuring timely issue resolution and accurate documentation. Required Experience (2+ years): Experience working in a single point of contact (SPOC) help desk e

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Full-time

Depends on Experience

IT Technician I - Help Desk

Villanova, Pennsylvania

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Today

Posting Details Do you have questions about the application process? If so, please refer to the Applicant FAQ's. Position Information Posting Number: 20255659V Position Title: IT Technician I - Help Desk Posting Type Student Hours/week: 20 hours per week Eligibility: Work study preferred but open to all students Semester 2025-2026 Academic Year Location St. Mary's Hall Detailed Work Schedule Number of positions: 6 Department: 715-UTS - Technology Support Services Contact Name: Kimbe

Full-time

USD 13.00 per hour

Help Desk Analyst

Philadelphia, Pennsylvania

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Yesterday

Title:Help Desk Analyst. Location: Philadelphia, PA 19122 (On-Site). Duration: 12+ Months Contract. Important skills required for this position: Must to have in your resume with strong experience: GroupLink eHelpdesk. Genesys Cloud contact center and customer experience platform.Jira Service Management.ACD (Automatic Call Distribution) systems and call handling procedures. Job Description: We are seeking a customer-focused Help Desk Analyst to serve as the first point of contact for end users r

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Contract

Depends on Experience

MSP Level 1 Help Desk

Philadelphia, Pennsylvania

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4d ago

Job Title: Level 1 Help Desk Job Overview: Contemporary Staffing Solutions is seeking a Level 1 Help Desk to join our client to support day to day IT operations and ensure reliable technology services for a diverse client base. This direct hire position is based in Philadelphia, PA and follows a hybrid work arrangement. The role blends hands on technical support with exposure to system engineering activities in a managed services environment. This position is ideal for an IT professional who enj

Easy Apply

Full-time

50,000 - 70,000

Senior Help Desk Administrator

Camden, New Jersey

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Today

The Senior Help Desk Administrator provides technical support and system administration within a Windows Server and Microsoft 365 environment. This position ensures the stability, performance, and security of user systems, servers, storage, and virtual environments. The role includes troubleshooting hardware/software issues, managing virtual machines, and maintaining enterprise storage and backup systems across office and production facilities. Location: Camden, NJ Primary Responsibilities: 3 m

Full-time

USD 80,000.00 per year

Helpdesk Analyst

Philadelphia, Pennsylvania

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3d ago

HonorVet Technologies is a veteran-owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn''t a tagline it''s the way we work. We don''t forward resumes and hope for the best. We take the time to understand where a professional like you is headed and only reach out when we genuinely believe there''s a fit worth exploring. Job Title- Helpdesk Analyst Duration- 6 Mont

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Contract, Third Party

Depends on Experience

Help Desk/Desktop Support Analyst

West Chester, Pennsylvania

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support and contribute to daily IT operations for a growing team in West Chester, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys solving user issues, maintaining stable technology environments, and supporting a broad range of desktop and infrastructure needs. The role combines front-line end-user assistance with routine administrative and operational work across core

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Contract

Help Desk Analyst

Philadelphia, Pennsylvania

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4d ago

Job Title: Help Desk Analyst Location: Philadelphia, PA Client: Philadelphia Gas Works Duration: 12 Months Note: Candidate to work in the office five days a week. Initial interviews will be held via Microsoft Teams, with second-round interviews held in person. Key Responsibilities and required skills: Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Group Link's eHelpdesk platformExperience

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Third Party, Contract

$30 - $35

Help Desk Analyst

Philadelphia, Pennsylvania

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2d ago

Help Desk Analyst Duration: 12 Months Locations: Philadelphia, PA Position Overview Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk application Experience using GroupLinks eHelpdesk platform Experience using Genesys Cloud contact center and customer experience platform Strong customer service skills; telephone etiquette Great team-oriented interpersonal skill Great organizational skills

Easy Apply

Contract

Depends on Experience

Helpdesk Engineer (Tier1-2)

Bryn Athyn, Pennsylvania

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3d ago

Role: Helpdesk Engineer (Tier1-2) (NEED LOCALS) Duration: 6 Weeks+ Location: Philadelphia, PA/Huntingdon Valley, PA Onsite Interview process: Teams video followed by in-person. Job Summary We are looking for a Senior Helpdesk Engineer with 5+ years of experience providing Tier 1 2 IT support in enterprise environments. The role focuses on end-user support, troubleshooting, and maintaining IT systems to ensure minimal downtime and high user satisfaction. Key Responsibilities Provide technical

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Contract, Third Party

$30 - $40

Helpdesk Analyst

Philadelphia, Pennsylvania

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4d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal

Easy Apply

Third Party, Contract

$35 - $40

Help Desk Analyst

Philadelphia, Pennsylvania

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3d ago

Job Title: Help Desk Analyst Location: Philadelphia, PA Duration: 12 Months Note: Candidate to work in the office five days a week. Initial interviews will be held via Microsoft Teams, with second-round interviews held in person. Key Responsibilities and required skills: Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Group Link's eHelpdesk platformExperience using Genesys Cloud contact cen

Easy Apply

Contract, Third Party

$30 - $40

Helpdesk Associate

Malvern, Pennsylvania

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Today

Job#: 3041599 Job Description: Overview Apex Systems is seeking customer-focused Desktop Support Associates to join one of our enterprise financial services clients onsite end-user support team. This role is highly visible and client-facing, providing in-person IT support to employees across multiple campus locations. The ideal candidate combines technical aptitude with outstanding customer service and enjoys working directly with end users to resolve technology issues. This is an excellent o

Easy Apply

Full-time

$25 - $29 per hour

Help Desk / IT Support Specialist

Pennsylvania

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Today

Responsibilities Sabre is currently recruiting for a Help Desk / IT Support Specialist to work in our Warminster, PA office. This is a full-time, on-site position providing administrative and project support to the IT Department. Responsibilities include procurement, routing service desk requests, asset tracking, and 1st tier technical customer support. We're looking for an individual who has excellent customer interaction skills (either in-person, over the phone, or over electronic channels),

Full-time

USD 60,000.00 - 70,000.00 per year

Helpdesk Analyst I

Trevose, Pennsylvania

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Today

Job Description #LI-CR2 #LI-Remote Responsibilities Essential Functions and Primary Duties React to level 1 service issues, including troubleshooting O365, password resets, internet connectivity, servers, workstations, email, and software applicationsEscalate problems to the appropriate engineering disciplines within the organization or external vendors as required to achieve resolutionProvide superior customer service by being courteous, knowledgeable, and professionalRespond to and log all

Full-time

Help Desk Level 2 consultant [3 Days Onsite, 2 days remote] - Mercer County, NJ/Hybrid

Remote or New Jersey

•

Today

Help Desk Level 2 consultant [3 Days Onsite, 2 days remote] Mercer County, NJ/Hybrid 6+ months NOTE: All training will be conducted on premises. Training on the AOC procedures and system will be provided. HOURS: Monday- Friday: 8:30 am to 4:30 pm There wil be an extension. After Training: 3 Days Onsite, 2 days remote: Tuesday, Wednesday or Thursday 9:00 - 5:00 with 1 hour unpaid lunch. Description: The HD Level 2 consultant will resolve elevated softwae technical and procedural problems to

Full-time

Helpdesk Associate - Clinical Service Desk team

Remote

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25d ago

NTT DATA''s Client is seeking a Helpdesk Associate to join their Clinical Service Desk team. This position will have the opportunity to work from home / remotely in Halifax. This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365. All candidates will have to be shift flexible. Shift work is required including nights, weekends, and/or holidays. Account s

Easy Apply

Contract

$31

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