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Raritan, New Jersey

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Today

POSTING == Genesys Cloud CX Architect-Raritan, NJ Job Description We are looking for a Genesys Cloud CX Architect with strong hands-on experience in contact center migration, configuration, and support. The ideal candidate will lead Genesys Cloud implementations, integrations, and Tier 3 operational support while working closely with customer service teams and stakeholders. Key Skills & Responsibilities Lead migration and implementation of Genesys Cloud CX Design and configure call flows, IVR,

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Contract

$$50/hr

Genesys Cloud Architecture

Remote

•

Yesterday

Employment Eligibility Statement Due to specific project and client requirements, this position is open to U.S. Citizens and U.S. Lawful Permanent Residents (s). Sponsorship is not available at this time. Danta Technologies evaluates all candidates in compliance with the Immigration and Nationality Act (INA) and EEOC guidelines. All hiring decisions are made without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any

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Contract

$44 - $45

Genesys Cloud Architecture

Remote

•

Yesterday

Job Title: Genesys Cloud Architecture Location: Raritan, New Jersey/Remote Mode : Contract (6+ Months) Soft Skills requirements Excellent communication and conversation skills (Verbal and Written)Good documentation skillsGood working knowledge of MS OFFICE (Including MS Project and Visio)Should have good customer handling skillsCertification requirements: Google Cloud Platform (Mandatory)ITIL Foundation (Preferred)Skills required Experience in migrating contact centres to Genesys Cloud CX. Sho

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Contract, Third Party

Depends on Experience

Genesys SME / Contact Center Solutions Architect

Remote

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19d ago

The client is seeking an experienced Genesys Subject Matter Expert (SME) to assess, optimize, and stabilize an existing Genesys contact center implementation. This role requires a hands-on, consultative professional who can evaluate the current state, provide recommendations, and execute approved improvements across IVR, routing, reporting, dashboards, and analytics. The engagement will be outcome-driven, with defined weekly and monthly deliverables following an initial assessment phase. Key Res

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Full-time

$65 - $85

Genesys Cloud Engineer

Remote

•

Yesterday

Role: Genesys Cloud Engineer Location: Raritan, New Jersey/Remote Duration: Contract (6+ Months) 10+ plus will be workable Pay Rate: 60/hr on C2C Soft Skills requirements Excellent communication and conversation skills (Verbal and Written) Good documentation skills Good working knowledge of MS OFFICE (Including MS Project and Visio) Should have good customer handling skills Certification requirements: Google Cloud Platform (Mandatory) ITIL Foundation (Preferred) Skills required Experience in

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Third Party, Contract

Genesys Workforce Engagement Manager (WEM) | Remote | Must work on W2

Remote

•

Yesterday

Role: Genesys Workforce Engagement Manager (WEM) Location: Remote Job Description: Genesys Workforce Engagement Manager (WEM)Position Overview: The Senior Genesys Workforce Engagement Manager will lead workforce optimization strategies across client s multichannel contact center leveraging the Genesys Workforce Engagement Management (WEM) platform.This role is responsible for the strategic planning, configuration, and continuous improvement of forecasting, scheduling, quality monitoring, perform

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Contract

Depends on Experience

Lead Engineer, Service Center Technology

Remote or Holmdel, New Jersey

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Today

As a Lead Engineer for Service Technology , you'll serve as the hands-on technical leader for a product or platform within Guardian Life's Digital & Technology organization. You'll guide engineers in building secure, scalable, and high-performing solutions, ensuring engineering practices align with Guardian's architectural and delivery standards. Working closely with Product D/&T Leaders and Product Managers, you'll translate business outcomes into technical execution and foster a culture of eng

Full-time

USD 118,980.00 - 195,465.00 per year

Oracle Service Cloud (Fusion) - CRM Lead

Remote or San Jose, California

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8d ago

CRM Lead San Jose, CA. (Open for remote -Ready to work in PST time zone) Contract Required Skills 5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion).Solid understanding of customer service operations and CRM/contact center best practices.Strong communication, stakeholder management, and onsite leadership skills.Ability to create detailed functional and technical documentation.Experience managing projects in cross-functional enterprise environmentsPref

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Contract, Third Party

Depends on Experience

Salesforce Solution Architect - Remote - Arlington VA

Remote or Arlington, Virginia

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Today

Job Title: Salesforce Solution Architect Location: [Remote / US / Arlington] Experience: 10+ years (with minimum 5 years in Salesforce ecosystem) C2H Role Overview: We are looking for an experienced Salesforce Solution Architect with strong expertise in Service Cloud, Omnichannel integrations, Genesys contact center integration, and AI enablement using Salesforce Einstein. The ideal candidate will lead the design, architecture, and implementation of scalable Salesforce solutions aligned with

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Contract

Genesys CloudCX Business Practice Architect

Remote

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Today

SummaryWe're Concentrix. A new breed of tech company - Human-centered. Tech-powered. Intelligence-fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents. Our game-changers: * Challenge Conventions * Deliver outcomes unimagined * Create experiences that go beyond W

Full-time

USD 114,864.00 - 180,501.00 per year

Senior Engineer - Cloud Automation

Remote

•

Today

Description & Requirements Maximus is seeking an experienced Senior Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams. The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives. This is a remote position. Job Spe

Full-time

USD 123,440.00 per year

Salesforce Solution Architect

Remote

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4d ago

Job Title: Salesforce Solution Architect Location: [Remote / US / Arlington] Experience: 14+ years(with minimum 5 years in Salesforce ecosystem) Rate - $65/hr on C2C Client: Nuos Role Overview: We are looking for an experiencedSalesforce Solution Architectwith strong expertise inService Cloud,Omnichannel integrations,Genesys contact center integration, andAI enablement using Salesforce Einstein. The ideal candidate will lead the design, architecture, and implementation of scalable Salesforce so

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Contract

50 - 55

Senior System Analyst

Remote

•

Today

Description & Requirements Maximus is currently seeking a Senior System Analyst. The Senior Systems Analyst is responsible for supporting complex application development, systems integration, and operational initiatives across enterprise environments. This role serves as a primary liaison between business stakeholders, technical teams, and project leadership to ensure that business requirements are accurately captured, translated, and implemented within system and process solutions. The incumben

Full-time

USD 85,400.00 per year

Director, IT (Telecom / Genesys Cloud) - REMOTE

Remote or Long Beach, California

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Today

Job Description Job Description Job Summary The Director of IT (Telecom) provides strategic and operational leadership for the organization's enterprise communication, collaboration, and digital engagement ecosystem. This role oversees cloud-based technologies that power voice, video, messaging, digital identity, and contact center experiences-ensuring seamless, intelligent, and secure interactions for members, providers, and employees. The director leads multidisciplinary teams responsible for

Full-time

CRM Lead with Oracle Service Cloud (Fusion) - San Jose, CA (Open for remote)

Remote

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9d ago

Role: CRM Lead with Oracle Service Cloud (Fusion) Location: San Jose, CA.(Open for remote -Ready to work in PST time zone) Duration: 12+ Months Contract Required Skills 5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion).Solid understanding of customer service operations and CRM/contact center best practices.Strong communication, stakeholder management, and onsite leadership skills.Ability to create detailed functional and technical documentation.Exper

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Contract, Third Party

60 - 70

Oracle Service Cloud (Fusion)

Remote or Hybrid in San Jose, California

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4d ago

We are looking for CRM Lead--Oracle Service Cloud (Fusion) Required Skills 5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion).Solid understanding of customer service operations and CRM/contact center best practices.Strong communication, stakeholder management, and onsite leadership skills.Ability to create detailed functional and technical documentation.Experience managing projects in cross-functional enterprise environmentsPreferred Skills: Oracle ce

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Contract

$60 - $70

Oracle Service Cloud Specialist

Remote

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10d ago

Position: Oracle Service Cloud Specialist Location: Edison, NJ (3 days onsite)-Remote too Oracle Service Cloud Individual Markets, Group and DTC The Oracle Service Cloud Specialist is responsible for implementing and managing the Oracle Service Cloud platform to enhance customer service operations in an insurance company. Required Skills & Qualifications Oracle Service Cloud Experience: 58 years of hands-on experience working with Oracle Service Cloud (Oracle RightNow / Oracle B2C Service) or s

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Contract

Depends on Experience

Oracle Service Cloud Developer

Remote or Santa Clara, California

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29d ago

We are currently seeking a highly skilled CRM Lead for one of our clients in San Jose, CA. This opportunity offers the flexibility of a hybrid work environment or remote work options. The CRM Lead will be responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This role involves cross-functional leadership, hands-on system knowledge, technical integration, and business process alignment within cust

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Full-time

Depends on Experience

Enterprise Architect (Core Consumer/Retail/Branch Banking Technologies)

Remote

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15d ago

Job Title: Enterprise Architect Retail/Consumer Banking Location: Hybrid/Buffalo, NY Preferred (3 days onsite/2 days remote), OR Remote w/ travel as required (Will be expected to travel to Buffalo, NY and/or Wilmington, DE every 4-6 weeks with Monday through Thursday in office) Department: Enterprise Application Development Reports To: Manager, Enterprise Architects Managers 1st preference is hybrid in Buffalo, NY (3 days onsite/2 days remote), OR candidates can work remotely w/ travel to Buffa

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Contract

80 - 120

Oracle Fusion Functional Consultant

Remote

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23d ago

Title: Oracle Fusion Functional Consultant Any location in the west coast and willing to travel to bay area on need basis. Required Skills 5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion).Solid understanding of customer service operations and CRM/contact center best practices.Strong communication, stakeholder management, and onsite leadership skills.Ability to create detailed functional and technical documentation.Experience managing projects in cro

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Full-time

$100,000 - $120,000

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