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Remote

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Yesterday

Job Summary We are looking for an experienced LiveVox / NICE Contact Center Developer to design, develop, and support contact center solutions. The ideal candidate should have strong hands-on experience with LiveVox and NICE InContact platforms, including scripting, dialer configuration, and contact center integrations. The role involves working closely with cross-functional teams to build scalable and efficient contact center workflows and integrations. Primary Skills LiveVox Development NI

Third Party, Contract

Depends on Experience

Telephony/IVP/Contact Center/Nice CXone (TX Onsite)

Hybrid in Dallas, Texas

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6d ago

Role: Telephony Platform Engineers with NICE CXone experience. Location: Dallas, TX Onsite NICE CXone / Contact Center Engineer Primary profile they want Typical titles: NICE CXone Engineer NICE CXone Administrator Contact Center Platform Engineer CXone Telephony Engineer NICE InContact Engineer Key skills in resume: NICE CXone Administration CXone Studio scripting IVR call flows Contact center routing Agent configuration Telephony troubleshooting CXone reporting Experience: 5+ years contact

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Contract, Third Party

Depends on Experience

Project Manager with NICE software exp.

Detroit, Michigan

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13d ago

Job Summary: We are seeking an experienced Program Manager to lead and oversee the successful delivery of cross-functional programs that align with strategic business objectives. The ideal candidate will be responsible for managing multiple related projects, ensuring coordination, minimizing risk, and driving results across stakeholders, timelines, and budgets. Key Responsibilities: Define program goals, scope, deliverables, and success metrics in alignment with organizational strategy. Lead p

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Contract

Depends on Experience

Nice CXOne IVR Lead Developer

No location provided

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16d ago

About the Role: We are seeking a highly skilled NICE CXone IVR Lead to drive the design, development, and optimization of IVR (Interactive Voice Response) solutions on the NICE CXone platform. The ideal candidate will have extensive experience in CXone Studio, IVR call flows, ACD, speech analytics, bot integrations, and omnichannel contact center solutions. Key Responsibilities: Design, develop, and enhance IVR call flows using NICE CXone Studio. Lead the end-to-end implementation and i

Third Party

Architect with NiCE CXone

Dallas, Texas

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11d ago

Position: Architect with NiCE CXone Location: Dallas, TX Duration: Long term Description: Needs to be strong on NiCE CXone and experience on LiveVox will be an added advantage. Looking for experience in, Design, Develop NICE CXone architecture and call flows for voice and digital channels for inbound/outbound with LiveVoxDevelop High Level Design and Low Level Design, including data flow diagrams and routing plans.Ensuring scalability, high availability, disaster recovery, and compliance in ar

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Contract

$60 - $70

NICE CXone SME / Technical Lead / Architect

Remote

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2d ago

Job Title: NICE CXone SME / Technical Lead / ArchitectLocation: RemoteEmployment: W2 or C2C Job Summary:We are seeking a NICE CXone SME / Technical Architect with strong hands-on experience in ACD, IVR, WFM, and QA. The role is responsible for designing, configuring, and optimizing the NICE CXone platform, supporting contact center operations, and leading technical implementations and integrations. Key Responsibilities: Configure and manage NICE CXone ACD, IVR, Omni-channel routing (voice, chat,

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Third Party, Contract

Depends on Experience

Nice CXOne Tech Architect

Hybrid in Charlotte, North Carolina

•

Today

Job Description: We are seeking a highly experienced NICE CXone Technical Architect to lead the technical architecture design and governance of cloud contact center solutions on the NICE CXone platform with 1215 years of experience This role is responsible for defining scalable secure and highperformance architectures across voice and digital channels leading complex integrations and providing technical direction across multiple programs and teams Key Responsibilities Define endtoend technical

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Contract, Third Party

Depends on Experience

Nice Program Manager

Dearborn, Michigan

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13d ago

W2 Candidates only Two mandatory skilss are NICE software and Contact Center experience. The candidate would need to go into the office in Michigan 4 days / week. Role: Nice Program Manager Location: SE Michigan Onsite Job Summary: We are seeking an experienced Program Manager to lead and oversee the successful delivery of cross-functional programs that align with strategic business objectives. The ideal candidate will be responsible for managing multiple related projects, ensuring coordinati

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Contract

70 - 75

Nice CXOne Architect

Detroit, Michigan

•

Today

Location: Detroit, MI Salary: $120,000.00 USD Annually - $150,000.00 USD Annually Description: You must be able to accept w2 employment without sponsorship. Not open for c2c arrangements. NICE CXone Architect (Remote - Client in Detroit) About the Role The NICE CXone Architect will lead the design and implementation of enterprise-scale contact center solutions, driving the migration from Cisco UCCE/UCCX to NICE CXone. This role defines the end-to-end architecture, ensures platform scalabil

Contract

USD 120,000.00 - 150,000.00 per year

NICE - CXone Architect

Fort Mill, South Carolina

•

Today

Core Responsibilities Design Development o Architect design and maintain NICE InContact solutions including IVR ACD Campaigns Teams and Routing strategies o Build and automate call center workflows including writing call flows prompts and scripts o Ensure adherence to SDLC processes for all development and deployment activities Integration Automation o Develop and maintain APIs middleware and ETL jobs for system integrations o Implement automation for user provisioning skill assignment and polic

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Third Party

Nice CXOne Tech Architect-Charlotte, NC

Charlotte, North Carolina

•

Today

We are seeking a highly experienced NICE CXone Technical Architect to lead the technical architecture design and governance of cloud contact center solutions on the NICE CXone platform with 12-15 years of experience This role is responsible for defining scalable secure and high-performance architectures across voice and digital channels leading complex integrations and providing technical direction across multiple programs and teams Key Responsibilities Define end-to-end technical architecture f

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Contract, Third Party

Depends on Experience

NiCE Engineer

Atlanta, Georgia

•

Today

Description We are seeking a skilled NiCE Administrator with development experience to support, enhance, and optimize our monitoring environment built on NiCE monitoring solutions (e.g., NiCE Management Packs for SCOM, NiCE Log Analytics integrations, etc.). This role combines administration, customization, and development to ensure that our enterprise monitoring tools deliver high availability, deep visibility, and actionable insights. The ideal candidate has a strong foundation in enterprise m

Full-time

USD 56.00 - 60.00 per hour

Systems Administrator (Gong & Nice Nexidia)

Temple Terrace, Florida

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Today

Location: Temple Terrace, FL Salary: $45.00 USD Hourly - $47.00 USD Hourly Description: Role Overview Join our Revenue Technology Admin Team as a Systems Administrator focusing on post-contact analytics and revenue intelligence platforms. You'll oversee tools like Gong and NICE Nexidia-ensuring smooth operations, actionable insights, and meaningful collaboration across Sales, Support, Success, and Marketing. This is a great opportunity for someone passionate about SaaS tools, process optimiz

Contract

USD 45.00 - 47.00 per hour

Nice InContact CXone resource

Lansing, Michigan

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Today

In person interview needed. Onsite from day 1 Location: Lansing, MI Duration: 12- 12+ months (High Possibility of Further Extensions) Responsibilities Confident in a client facing role and possess the ability to manage multiple stakeholders. Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements. Build Call flow designs, Chat and integration to backend systems using application program interfaces (API). Manage NICE BU and provide Subje

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Contract, Third Party

$$70/hr

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