Customer service jobs in Maryland

Baltimore, Maryland

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Today

Overview Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve ext

Full-time

Bilingual P&C Licensed Customer Service Representative

Remote

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4d ago

Job Title: Bilingual P&C Licensed Customer Service Representative Location: US Remote Employment Type: Full-time Industry: Insurance RequirementsActive Property & Casualty (P&C) or Personal Lines Agent License in the resident state. Equivalent to a high school diploma or GED. Prior customer service or call center experience in a fast-paced, high-volume environment, handling back-to-back calls and navigating multiple systems. Ability to work flexible schedules within operating hours

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Full-time

Depends on Experience

Customer Service Coordinator

Remote

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Today

Customer Service CoordinatorRemote; Monday through Friday; 11:30am-8pm EST IntroductionThis position plays a crucial role in providing exceptional customer service and support. The Customer Service Coordinator will be responsible for managing customer tickets, communicating with customers regarding service issues, and collaborating with internal departments to ensure prompt resolutions. Strong communication skills, attention to detail, and a customer-centric approach are essential for success in

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Contract

25 - 30

Product Owner With Customer Service & Case Management

Remote

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16d ago

Hello All, Greetings from Rootshell Inc. Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Product Owner Customer Service & Case Managementfor one of our client, Please share your resume with current location & full contact info Role: Product Owner Customer Service & Case Management Location:Remote Job Summary Lead the design and optimization of customer service and case management processes usin

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Full-time, Third Party

Depends on Experience

Service Desk Technician (Onsite)

Baltimore, Maryland

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Today

Job Title:Service Desk Technician(Onsite) Location:Baltimore, MD Duration:12 Months Job Description: To troubleshoot customer issues in addition to installing, configuring and testing software and operating systems. The Contractor will install, unpack and set-up computer hardware, printers, etc. for both internal and external users. Candidates must have at minimum an Associates degree in Information Technology, Computer Science or a related discipline with 1-2 years of customer support and/or c

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Contract

Depends on Experience

P&C Licensed Customer Service Representative

Remote

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22d ago

Job Title: P&C Licensed Customer Service Representative Location: US Remote Employment Type: Full-time Industry: Insurance RequirementsActive Property & Casualty (P&C) or Personal Lines Agent License in the resident state. Equivalent to a high school diploma or GED. Prior customer service or call center experience in a fast-paced, high-volume environment, handling back-to-back calls and navigating multiple systems. Ability to work flexible schedules within operating hours (7:00 AM2

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Full-time

Depends on Experience

Director of Customer Service, Enablement and AI

Remote

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Today

Skylight is a technology startup building the OS of the family. We make Skylight Calendar, the smart calendar loved by millions of families (plus Wired and the Wirecutter). Our latest product is Calendar 2, which just launched to rave reviews. Our mission is to connect loved ones by creating the world's simplest products and services that improve family life. Our founders are former venture capitalists and serial entrepreneurs who have scaled this business to $300M+ in annual revenue while bein

Full-time

USD 150,000.00 - 185,000.00 per year

Sr Salesforce Developer - Field Service and Customer operations

Remote or Menlo Park, California

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Today

About Mainspring Mainspring Energy manufactures and delivers fuel-flexible, low-emissions local power solutions that rapidly add new capacity and deliver reliable, affordable, and sustainable electric power. The company began commercial shipments of its Mainspring Linear Generators in 2020 and today has hundreds of megawatts in advanced development and field operations for leading Fortune 500 companies, data centers, and utilities. Mainspring also partners with global energy leaders including A

Full-time

USD 123,500.00 - 145,000.00 per year

ServiceNow Technical Architect – Customer Service Management (CSM)/Remote

Remote

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Today

Job Description: ServiceNow Technical Architect Customer Service Management (CSM) Location- Remote Job Summary The ServiceNow Technical Architect CSM is responsible for designing, implementing, and optimizing ServiceNow Customer Service Management (CSM) solutions. This role provides technical leadership, defines solution architecture, ensures platform best practices, and collaborates with business and technical teams to deliver scalable and efficient customer service solutions. Key Respon

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Contract, Third Party

Depends on Experience

CSR- Financial protection- Healthcare

Remote

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Yesterday

Role: CSR- Financial protection- Healthcare Location: Remote Type: Contract with Benefits Job description: As Customer Service Representative, you ll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the first time. Every day, you'll help 50 to 70 callers, in a compassionate and empathetic manner, providing guidance, support, and escalating issues. This is your chance to be a sought out as an advisor and advo

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Full-time

Depends on Experience

Lead Microsoft Dynamics 365 Developer - 100% Remote

Remote

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4d ago

10 years of IT experience with at least 5 years leading enterprise CRM or Contact Center implementation projects.Proven experience delivering large-scale Customer Experience (CX), Contact Center, or Customer Service transformation initiatives.Strong hands-on experience implementing Microsoft Dynamics 365 Customer Service.Strong experience implementing Genesys Cloud CX or Genesys Engage contact center solutions.Experience integrating CRM platforms with telephony, CTI, IVR, omnichannel communicati

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Third Party, Contract

$55

Combustion Tuner & Controls Field Engineer

Remote

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Today

Job Type Full-time Description Mechanical Dynamics and Analysis LLC, a world class supplier of power generation services, parts and repairs, has an immediate opening for a qualified individual who has a desire to join a growing organization and an appetite for diverse and technically challenging work. The Control Systems Division in Fort Collins, CO is seeking an experienced Controls Field Engineer with Combustion Tuning experience. The candidate would be responsible for tuning combustion emi

Full-time

Application Engineer II, ECSA & Application Integration/Interfaces (Remote)

Remote or South Carolina

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Today

Job Description Summary The Applications Engineer II, ECSA & Application Integration/Interfaces, reports to the Manager of the ECSA & Application Integration/Interfaces team in support of MUSC's academic, research and healthcare missions. Under direct supervision, the Applications Engineer II provides a variety of operational, consultative and collaborative functions within Information Solutions. This position assists with the implementation and maintenance of the clinical program supporting app

Full-time

USD 29.00 per hour

Service Desk Technician

Baltimore, Maryland

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2d ago

We are looking for Service Desk Technician for our client in Baltimore MD. Job Title: Service Desk Technician Job Location: Baltimore MD Job Type: Contract Job Overview: Pay Range: $27hr - $32hr Requirement/Must Have: 1-2 years of customer support and/or customer service work experience.Associate degree in Information Technology, Computer Science or a related discipline from an accredited college or university.Equivalent combinations of education and experience may be considered.Responsibilities

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Third Party, Contract

Depends on Experience

Workers Compensation Claims Examiner - W2 Only

Remote

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10d ago

Position: Claims Examiner - Workers Compensation Duration: 03+ Months contract length. Contract extension and/or Conversion to direct employee is possible Location: 100% Remote in California Pay Range: $50/hr to $54/hr on W2 without Benefits ship Required Manager Notes: Candidate with prior/current CA Indemnity and Litigated Workers Compensation experience is required.Self-Insured Plans (SIP) certification.Candidate Must Live in California: Prefer if someone could be in-office in either Rosevi

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Contract

50 - 54

Support Call Center Agent

Rockville, Maryland

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Today

Software Guidance & Assistance, Inc., (SGA), is searching for a Support Call Center Agent for a CONTRACT assignment with one of our premier Regulatory clients in Rockville, MD. We're looking for 1 full time agent (40 hours) and 1 part time agent (20 hours) to help field calls from investors, registered representatives and other industry professionals. Our Support Center is open Monday-Friday from 8AM to 8PM EST. Hybrid position, required to work 3 days in office and 2 remotely. Start date: 8/24/

Contract

USD 20.00 - 22.00 per hour

Product Owner

Remote or Nashville, Tennessee

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Product Owner in Nashville, TN. Essential Duties and Responsibilities: * Collaborates with stakeholders to understand and define user needs and business goals * Translates business needs into clear and actionable user stories and acceptance criteria * Supports Product leaders in backlog refinement and prioritization * Facilitates workshops, interviews, and collaborative discovery sessions * Works closely with development teams to ensure sh

Contract

$55 - $65 hourly

Traffic Control Flagger II

Frederick, Maryland

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Today

Traffic Control Flagger II Title: Traffic Control Flagger Classification: Non-Exempt About the Organization RoadSafe Traffic Systems is the largest national provider of traffic safety products and services in the United States. RoadSafe serves customers in all 48 contiguous states through its network of more than 60+ branch locations.At RoadSafe, we offer competitive pay, growth potential, and an excellent benefits package, including medical, dental, vision, and 401(k) plans for those who qua

Full-time

USD 18.00 - 19.00 per hour

Technical Agile Project Manager - In-Person Interview in Rockville MD

Rockville, Maryland

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7d ago

Technical Project Manager - Agile Rockville, MD Onsite - Need local or near cities only Final round Interview: F2F 12+ Months Applicants selected will be subject to a Public Trust background security investigation and may need to meet eligibility requirements for access to sensitive information. We is seeking a highly motivated, flexible, organized, and detail-oriented Technical Project Manager to join our dynamic team at Rockville, MD. This person will be hands-on; someone who can manage deli

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Full-time

Depends on Experience

Network Engineer

Annapolis, Maryland

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Today

Job Title Network Engineer Overview EverWatch is a government solutions company providing advanced defense, intelligence, and deployed support to our country's most critical missions. We are a full-service government solutions company. Harnessing the most advanced technology and solutions, we strengthen defenses and control environments to preserve continuity and ensure mission success. EverWatch employees are focused on tackling the most difficult challenges of the US Government. We offer t

Full-time

Compensation information provided in the description

Customer service jobs in Maryland, USA