Customer service jobs in North Carolina

Customer Service Representative / CSR / Call Centre / Customer Support - Healthcare

Cary, North Carolina

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2d ago

Job Title: Customer Service Representative Location: Cary, NC 27513 (Onsite) Potential to convert to FTE Work Schedule: Monday Friday | 11:30 AM 8:00 PM Summary: We are seeking Customer Service Representatives to join our team in Cary, NC. This is an onsite role requiring prior high call volume call centre experience. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to multitask efficiently in a fast-paced environment. This role offers a

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Contract

Depends on Experience

Customer Service / Program Support Specialis

Remote

•

Today

Job description: Role: Customer Service / Program Support SpecialistLocation: Remote Position Overview:We are seeking a highly organized and detail-oriented Customer Service / Program Support Specialist to assist in processing customer applications, validating account data, and coordinating service orders. The ideal candidate will possess strong communication skills, experience working with SAP and Microsoft Office Suite, and a proven ability to manage high-volume tasks accurately and efficient

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Contract

Depends on Experience

Customer Service Representative

Charlotte, North Carolina

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7d ago

Trident Consulting is seeking a " Drone Operations Associate Autonomous Delivery " for one of our clients in " Charlotte, NC , A global leader in business and technology services Role: Drone Operations Associate Autonomous Delivery Location: Charlotte, NC (Onsite) Type: 6 Months Contract with Potential to Hire Pay Rate: $20 - $25/hr. on W2 Create an Impact: Play a key role in bringing autonomous delivery to life your problem-solving and feedback help shape how we grow.Drive continuous improvemen

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Contract

$20 - $25

Customer Service Rep: I

Davidson, North Carolina

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4d ago

Customer Service Rep: I (Onsite) Primary Location: Davidson, North Carolina V-Soft Consulting is currently hiring for a Customer Service Rep: I for our premier client in Davidson, North Carolina. Education and Experience Customer service experience is highly preferable. Retail/Healthcare experience is desired. Must have strong interpersonal, customer service and communication skills. WHAT YOULL DO: Job Responsibilities: Manages all aspects of customer service including answering inquiries via

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Contract

Depends on Experience

Customer Service Representative

Remote

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4d ago

Title: Customer Service Representative Job Description/Responsibilities Answer inbound calls from our internal clients at the branches. Educate Financial Advisors on account services and capabilities. Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries Required Skills: Excellent communication and organizational skills, attention to detail, and strong follow

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Third Party, Contract

Depends on Experience

Call Center Rep

Cary, North Carolina

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Today

< data-start="246" data-end="266">Overview:We are seeking a Customer Service Representative to join our team and provide exceptional support to customers in a fast-paced, high-volume call center environment. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to manage multiple tasks efficiently while maintaining a professional and customer-focused attitude. < data-start="649" data-end="679">Key Responsibilities:Serve as the primary point of

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Contract

Depends on Experience

Customer Service/Support

Remote

•

19d ago

This Position is 100% Remote Basic Qualifications: Minimum 2 to 5 years of experience in customer service/customer logisticsBroad understanding of policies, processes, and systems relating to order-to-cashCustomer service mentalityStrong analytical skillsIntermediate to advanced spreadsheet userAbility to foster teamwork & collaborationSelf-starter/learner that can drive cross-functional projectsCommitment to process improvementExperience and ability to work independently as a member of a virtua

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Contract

Depends on Experience

Customer Service Representative

Remote

•

14d ago

Title: Customer Service RepresentativeLocation: Remote Note: Candidates could possibly work a late shift starting as late as 2:30pm EST. Job Description/Responsibilities Answer inbound calls from our internal clients at the branches. Educate Financial Advisors on account services and capabilities. Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries Required

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Contract

Depends on Experience

Help Desk Specialist(Entry Level)

Remote

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21d ago

Help Desk Specialist Location: Remote Work Type: Remote Remote Work: NO Job Description Gridiron IT is seeking a Help Desk Specialist to provide high-level support for a Department of Defense (DoD) Travel contract. This role delivers technical, functional, and customer-focused assistance to ensure seamless operation and user experience within the Defense Travel System (DTS) and related DoD travel programs. Responsibilities Provide assistance to all DoD personnel regarding the use and adminis

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Contract

$15 - $20

Director Technology Product Manager- Global Customer Service

Remote or Raritan, New Jersey

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Today

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn m

Full-time

USD 146,000.00 - 251,850.00 per year

Service Desk Analyst

Cary, North Carolina

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9d ago

Title : Service Desk Location : Cary NC/Onsite Rate : $18/hr on W2 JD: Acting as a first point of contact for users and customers.Identifying and diagnosing issues and problems.Categorizing and recording queriesProviding solutions to issues.Advising users on the appropriate course of action.Monitoring issues from start to resolution.Escalating unresolved problems to a higher level of support, if needed.Providing essential online security advice and support.Delivering customer service through mul

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Contract

$18 - $18

SAP CO Analyst

Remote or Hybrid in Maryland City, Maryland

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10d ago

Sap Co AnalystRemote in Maryland (Need onsite for client meetings only)W2 ContractRequired Skills: 10 or more years of SAP experience, SME experience in one or more functional area/module, specifically in the area of Controlling (CO) 5 or more years in multiple disciplines and post production support Experience in designing/configuring business processes in SAP CO Ability to improve the performance of the business; resolution of functional and technical integration issues across SAP modules Fed

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Contract

Depends on Experience

Disability Analyst

Remote

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15d ago

Role : Escalated Customer Service - Disability Analyst Job type: Contract Duration: 6-12 Months Location: Remote _USA Key Responsibilities Review and analyze case files containing financial information, medical and school records, and other pertinent information to assess the severity and impact of diagnosed impairments.Conduct interviews with caregivers to obtain necessary information regarding the functional impact of the child s disabilities/impairments.Assemble necessary medical/educationa

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Contract

$30 - $31

Salesforce Application Support Analyst

Remote or Phoenix, Arizona

•

Today

RESPONSIBILITIES: Kforce has a client seeking a remote Salesforce Application Support Analyst to join their team. This position will require working a morning shift (5am or 6am Pacific start time) as well as rotating half day shifts on Saturdays. Although this is slated as an initial 6-month contract duration, it is anticipated to be an ongoing position with potential for growth long-term. REQUIREMENTS: * 2 years of application support experience with Salesforce * Experience working with Salesf

Contract

$26.00 - $30.24 hourly

Electrical Technician

Charlotte, North Carolina

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2d ago

You are the ideal candidate who has a strong ability to interact and communicate professionally with employees, customers, and partners. You will professionally represent Technical Support team; greet our callers, identify, document, and provide advanced technical support for all escalated technical calls. ESSENTIAL DUTIES: Answers escalated technical support phone calls for assigned equipment groupRoutes calls to appropriate parties if necessaryProvides advanced troubleshootingProvides remote d

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Full-time

$50,000 - $52,000

Sprinkler Service Technician

Asheville, North Carolina

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Today

Job DescriptionWhat you will do Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer representative and ascertain equipment/systems problems. Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge, and fire pumps. Follow prescribed troubleshooting procedures and refer to tec

Full-time

CRM Technical Lead Oracle & Genesys Cloud

Remote

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30+d ago

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on systems knowledge, technical integration, and business process alignment across customer service and support environments. Job expectation: * Lead onsite CRM initiatives involving Oracle Service Cloud configuration,

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Third Party, Contract

$60 - $70

Geek Squad Agent (Retail Store)

Winston-Salem, North Carolina

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Today

Job DescriptionAs a Geek Squad Agent, you ll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We ll provide the training and resources you need to assess customers needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you. What you ll doProvide positive, tim

Full-time

IT Endpoint System Administrator

Raleigh, North Carolina

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16d ago

DataStaff, Inc is seeking an IT Endpoint System Administrator for a long-term contract opportunity located in Cary, NC. The position reports to the IT Service Delivery Supervisor and requires 100% onsite presence, with no remote work options. Key Responsibilities Provide front-line IT support for walk-up users with various technology issuesTroubleshoot and resolve a wide range of end-user IT problems & application issuesHardware break-fixTroubleshoot network connectivity issuesPerform desktop

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Contract

Depends on Experience

AV Solutions Engineer

Remote

•

22d ago

Title: AV Solutions Engineer (Large Venue) Location: 100% remote role Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you ll join a team-oriented culture that prioritizes your personal and pr

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Full-time

$85,000 - $100,000

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Customer service jobs in North Carolina, USA