Customer service jobs in North Carolina

Charlotte, North Carolina

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Yesterday

Trident Consulting is seeking a " Drone Operations Associate Autonomous Delivery " for one of our clients in " Charlotte, NC , A global leader in business and technology services Role: Drone Operations Associate Autonomous Delivery Location: Charlotte, NC (Onsite) Type: 6 Months Contract with Potential to Hire Pay Rate: $20 - $25/hr. on W2 Create an Impact: Play a key role in bringing autonomous delivery to life your problem-solving and feedback help shape how we grow.Drive continuous improvemen

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Contract

$20 - $25

Customer Service/Support

Remote

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4d ago

This Position is 100% Remote Basic Qualifications: Minimum 2 to 5 years of experience in customer service/customer logisticsBroad understanding of policies, processes, and systems relating to order-to-cashCustomer service mentalityStrong analytical skillsIntermediate to advanced spreadsheet userAbility to foster teamwork & collaborationSelf-starter/learner that can drive cross-functional projectsCommitment to process improvementExperience and ability to work independently as a member of a virtua

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Contract

Depends on Experience

Retirement/ Customer Service

Remote

•

8d ago

Customer Service / Retirements Processor Remote. DUTIES AND RESPONSIBILITIES Supports and promotes change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.Delivers highly routine work and provides general information, in accordance with established procedures and guidelines, in a timely manner andmeets deadlines appropriately.Performs basic task/transactions related to common programs and services by acquiring core knowledge required for the role.Me

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Contract, Third Party

Depends on Experience

Customer Service Representative (CSR)

Remote or Hybrid in Mason, Ohio

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17d ago

Will require travel only once to collect the equipment and once to return the equipment GENERAL FUNCTION The Customer Service Representative provides high quality multi-channel (telephonic, chat, email, social media, US mail) support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase retail revenues and enhance the overall customer experience.Additionally, the Customer Service Representative initiates the escalati

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Contract

Up to $17

Customer Service Representative

Remote

•

Today

Title: Customer Service RepresentativeLocation: Remote Note: Candidates could possibly work a late shift starting as late as 2:30pm EST. Job Description/Responsibilities Answer inbound calls from our internal clients at the branches. Educate Financial Advisors on account services and capabilities. Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries Required

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Contract

Depends on Experience

Help Desk Specialist(Entry Level)

Remote

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7d ago

Help Desk Specialist Location: Remote Work Type: Remote Remote Work: NO Job Description Gridiron IT is seeking a Help Desk Specialist to provide high-level support for a Department of Defense (DoD) Travel contract. This role delivers technical, functional, and customer-focused assistance to ensure seamless operation and user experience within the Defense Travel System (DTS) and related DoD travel programs. Responsibilities Provide assistance to all DoD personnel regarding the use and adminis

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Contract

$15 - $20

Help Desk analyst

Remote

•

Today

Title: Help Desk analyst Location: Augusta, ME Duration : 12 months Client : State of ME Job Description: Provides technical assistance, support, and advice to end users for hardware, software, and systems. Provides hands-on technical assistance to business and technical users. Investigates and resolves computer software and hardware problems of users. Serves as a contact for level 1 support. Serves as a contact for users having problems using computer software, hardware, and operating systems,

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Contract

Depends on Experience

Mgr,IT Customer Service and Support

Remote or Connecticut

•

Today

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

Full-time

USD 54,300.00 per year

Pega Architect

Remote

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8d ago

Pega Architect Atlanta, GA||Remote Full Time Descrption : Lead solution design for Dynamics 365 CE (Customer Service Module). Translate business requirements into scalable, secure technical solutions.Define system integration strategies with external systems, telephony, data warehouses, Azure services, and third-party applications.Oversee data migration, application lifecycle management, and release processes.Establish governance, best practices, coding standards, and DevOps practices.Collabo

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Full-time

$120,000 - $140,000

Disability Analyst

Remote

•

Yesterday

Role : Escalated Customer Service - Disability Analyst Job type: Contract Duration: 6-12 Months Location: Remote _USA Key Responsibilities Review and analyze case files containing financial information, medical and school records, and other pertinent information to assess the severity and impact of diagnosed impairments.Conduct interviews with caregivers to obtain necessary information regarding the functional impact of the child s disabilities/impairments.Assemble necessary medical/educationa

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Contract

$30 - $31

Help Desk Analyst Mid-App Support

Durham, North Carolina

•

Today

NCFAST Help Desk Analyst Mid-App Support Location Research Triangle Park, Durham NC Hybrid Duration: 12 Months Job Description: NC FAST requires the services of an Application/Production Support Help Desk analyst to assist with production support analysis and resolution of NC FAST provider issues. Complete Description: This is an Application/Production Support position where selected candidates will support the NC FAST application by assisting outside customers/service providers who are access

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Contract, Third Party

Senior Manager, Client Services - D365 CE

Remote

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13d ago

If you thrive on being the go-to partner clients trust when things get complex, and you love leading teams to solve high-impact business challenges, this is your opportunity. As Senior Manager of Client Services, you ll lead a portfolio of clients across Canada, Mexico, and other global locations, ensuring their operational systems stay healthy, optimized, and ready for what s next. You ll work with clients solving day-to-day challenges, leading continuous improvement projects, and being the par

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Full-time

$160,000 - $175,000

Electrical Technician

Charlotte, North Carolina

•

Today

You are the ideal candidate who has a strong ability to interact and communicate professionally with employees, customers, and partners. You will professionally represent Technical Support team; greet our callers, identify, document, and provide advanced technical support for all escalated technical calls. ESSENTIAL DUTIES: Answers escalated technical support phone calls for assigned equipment groupRoutes calls to appropriate parties if necessaryProvides advanced troubleshootingProvides remote d

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Full-time

$50,000 - $52,000

Procurement Coordinator

Remote

•

Today

Work location: Remote (Eastern time zone candidates ONLY) Duration of Assignment: 6+ Months W2 Only Position Job Title: Procurement Coordinator Department: IT Business Office, ITAM Location: Remote (EST Time Zone candidates ONLY) Reports To: Manager, IT Asset Management Min Experience Required: 3 4 years Position Summary Our client is looking for a proactive and detail-oriented Procurement Coordinator with 3 4 years of experience to support the procurement and purchasing lifecycle. The ideal c

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Contract

$35 - $40

CRM Technical Lead Oracle & Genesys Cloud

Remote

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16d ago

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on systems knowledge, technical integration, and business process alignment across customer service and support environments. Job expectation: * Lead onsite CRM initiatives involving Oracle Service Cloud configuration,

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Contract, Third Party

$60 - $70

Telecommunications Specialist

Hybrid in Raleigh, North Carolina

•

2d ago

Title: IT - Communications Engineer II Location: 4110 Wake Forest Rd, Raleigh, NC (Hybrid) Job Description: Job Title: Telecommunications Specialist We are seeking a Telecommunications Specialist to provide technical support to Telecommunications services to include various initiatives and projects such as WAN, LAN, VPN, Wiring LAN Infrastructures, and Wireless Environment, etc. You will join the team and perform data analysis, capture and review of metrics and provide reports to management. Thi

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Contract

Depends on Experience

IT Endpoint System Administrator

Raleigh, North Carolina

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2d ago

DataStaff, Inc is seeking an IT Endpoint System Administrator for a long-term contract opportunity located in Cary, NC. The position reports to the IT Service Delivery Supervisor and requires 100% onsite presence, with no remote work options. Key Responsibilities Provide front-line IT support for walk-up users with various technology issuesTroubleshoot and resolve a wide range of end-user IT problems & application issuesHardware break-fixTroubleshoot network connectivity issuesPerform desktop

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Contract

Depends on Experience

IT Service Desk Professional I

Remote

•

Today

Title: IT Service Desk Professional I Location: 100% Remote Working Hours Needs to be available to work any shift between 8:30 am - 6:00 pm Eastern Time Must have the ability to work evening, weekend, and holiday coverage as needed and scheduledContact Duration 6 months with the possibility of an extension. This Service Desk Professional will be tasked with solving IT problems in a timely manner, documenting known issues and solutions, working with project teams to gather product and process kn

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Contract

$15 - $19

AV Solutions Engineer

Remote

•

8d ago

Title: AV Solutions Engineer (Large Venue) Location: 100% remote role Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you ll join a team-oriented culture that prioritizes your personal and pr

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Full-time

$85,000 - $100,000

Risk Adjustment Coder

Greensboro, North Carolina

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Today

Software Guidance & Assistance, Inc., (SGA), is searching for a Risk Adjustment Coders for a Contract assignment with one of our premier Healthcare clients in Greensboro, NC. Responsibilities : The Coding Educator Risk Adjustment provides coding trainings and education as well as supports physicians, mid-levels,and support staff on how to be understand and capture HCCs for appropriate organization members. Working under general supervision, this role provides prospective and retrospective c

Contract

USD 25.00 - 37.00 per hour

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Customer service jobs in North Carolina, USA