Genesis jobs in IL

Senior Business / Data Analyst – Genesis & Full Suite Integration

Chicago, Illinois

•

10d ago

Role: Senior Business / Data Analyst Genesis & Full Suite Integration Location: Irving, TX or Tampa, FL or Jacksonville, FL or Jersey City, NJ or Chicago, IL or OFallon, MO or Sioux Falls, SD (candidate should be willing to work out of any one location. Location priority is as listed.) Key Responsibilities Genesis & Full Suite Expertise Lead and support GenesisFull Suite implementation and integration projects within Clients environments. Provide end-to-end understanding of Genesis and Full Su

Easy Apply

Full-time

Depends on Experience

Senior Salesforce Technical Lead

Remote or Chicago, Illinois

•

Today

Description We are seeking an experienced Senior Salesforce Technical Lead to oversee the design and implementation of scalable Salesforce solutions for our organization. This role involves leading both the technical and administrative aspects of Salesforce, ensuring best practices in coding, architecture, and collaboration with stakeholders to deliver robust technical solutions. Key Responsibilities: Lead the technical design and implementation of solutions across Financial Services Cloud, Sal

Easy Apply

Full-time

USD 120,000.00 - 150,000.00 per year

Genesys Workforce Engagement Manager (WEM) | Remote | Must work on W2

Remote

•

2d ago

Role: Genesys Workforce Engagement Manager (WEM) Location: Remote Job Description: Genesys Workforce Engagement Manager (WEM)Position Overview: The Senior Genesys Workforce Engagement Manager will lead workforce optimization strategies across client s multichannel contact center leveraging the Genesys Workforce Engagement Management (WEM) platform.This role is responsible for the strategic planning, configuration, and continuous improvement of forecasting, scheduling, quality monitoring, perform

Easy Apply

Contract

Depends on Experience

Genesys Cloud Architecture

Remote

•

2d ago

Job Title: Genesys Cloud Architecture Location: Raritan, New Jersey/Remote Mode : Contract (6+ Months) Soft Skills requirements Excellent communication and conversation skills (Verbal and Written)Good documentation skillsGood working knowledge of MS OFFICE (Including MS Project and Visio)Should have good customer handling skillsCertification requirements: Google Cloud Platform (Mandatory)ITIL Foundation (Preferred)Skills required Experience in migrating contact centres to Genesys Cloud CX. Sho

Easy Apply

Contract, Third Party

Depends on Experience

Genesys Cloud Architecture

Remote

•

2d ago

Employment Eligibility Statement Due to specific project and client requirements, this position is open to U.S. Citizens and U.S. Lawful Permanent Residents (s). Sponsorship is not available at this time. Danta Technologies evaluates all candidates in compliance with the Immigration and Nationality Act (INA) and EEOC guidelines. All hiring decisions are made without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any

Easy Apply

Contract

$44 - $45

Oracle Service Cloud (Fusion) - CRM Lead

Remote or San Jose, California

•

9d ago

CRM Lead San Jose, CA. (Open for remote -Ready to work in PST time zone) Contract Required Skills 5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion).Solid understanding of customer service operations and CRM/contact center best practices.Strong communication, stakeholder management, and onsite leadership skills.Ability to create detailed functional and technical documentation.Experience managing projects in cross-functional enterprise environmentsPref

Easy Apply

Contract, Third Party

Depends on Experience

Product Manager - Conversation AI with Airline Domain MUST

Chicago, Illinois

•

4d ago

One of my client is looking for Product Manager with Conversational AI experience. Role: Product Manager with Conversational AI experience Chicago, IL Onsite Aviation Industry Experience is MUST JD: Experience with Conversational AI platforms (Genesys, Nuance, Google CCAI, Amazon Connect, Kore.ai, LivePerson, etc.) Hands-on experience with SQL, Excel, Tableau, Power BI, or Looker Background in airlines, travel, telecom, BFSI, or large enterprise contact centers Understanding of LLM/chatbot resp

Easy Apply

Third Party, Contract

Depends on Experience

Genesys SME / Contact Center Solutions Architect

Remote

•

20d ago

The client is seeking an experienced Genesys Subject Matter Expert (SME) to assess, optimize, and stabilize an existing Genesys contact center implementation. This role requires a hands-on, consultative professional who can evaluate the current state, provide recommendations, and execute approved improvements across IVR, routing, reporting, dashboards, and analytics. The engagement will be outcome-driven, with defined weekly and monthly deliverables following an initial assessment phase. Key Res

Easy Apply

Full-time

$65 - $85

Oracle Service Cloud (Fusion)

Remote or Hybrid in San Jose, California

•

5d ago

We are looking for CRM Lead--Oracle Service Cloud (Fusion) Required Skills 5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion).Solid understanding of customer service operations and CRM/contact center best practices.Strong communication, stakeholder management, and onsite leadership skills.Ability to create detailed functional and technical documentation.Experience managing projects in cross-functional enterprise environmentsPreferred Skills: Oracle ce

Easy Apply

Contract

$60 - $70

CRM Lead with Oracle Service Cloud (Fusion) - San Jose, CA (Open for remote)

Remote

•

10d ago

Role: CRM Lead with Oracle Service Cloud (Fusion) Location: San Jose, CA.(Open for remote -Ready to work in PST time zone) Duration: 12+ Months Contract Required Skills 5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion).Solid understanding of customer service operations and CRM/contact center best practices.Strong communication, stakeholder management, and onsite leadership skills.Ability to create detailed functional and technical documentation.Exper

Easy Apply

Contract, Third Party

60 - 70

Oracle Fusion Functional Consultant

Remote

•

24d ago

Title: Oracle Fusion Functional Consultant Any location in the west coast and willing to travel to bay area on need basis. Required Skills 5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion).Solid understanding of customer service operations and CRM/contact center best practices.Strong communication, stakeholder management, and onsite leadership skills.Ability to create detailed functional and technical documentation.Experience managing projects in cro

Easy Apply

Full-time

$100,000 - $120,000

Quality Engineer

Buffalo Grove, Illinois

•

Today

Genesis10 is seeking a Quality Engineer. This is a 3-month contract position with a client located in Buffalo Grove, IL. This role pays $45.00-55.00/HR W2 based on experience. Job Description: The Quality Engineer Level II ensures product and process compliance with customer, regulatory, and industry standards. This role works independently on routine tasks, supports audits, and contributes to cross-functional initiatives. The position requires solid technical knowledge of quality tools, proact

Easy Apply

Full-time

USD 45.00 - 55.00 per hour

Business Analyst - Data Team - 100% Remote

Remote or Saint Paul, Minnesota

•

Today

Genesis10 is currently seeking a Business Analyst for the Data Team for a 1 year contract role with our client. This role will be 100% remote. Compensation: $65.00 - 75.00 per hour, W2, depending on skill and experience level. Summary: This role will drive discovery, clarification, and documentation of requirements, transforming complex business needs into data-driven solutions. They independently manage multiple medium- to large-scale features, leveraging strong critical thinking and systems t

Easy Apply

Full-time

USD 65.00 - 75.00 per hour

Compliance Consultant - Series 7/24 - 100% Remote

Remote or Milwaukee, Wisconsin

•

Today

Genesis10 is seeking a Compliance/Supervision Consultant for a 6-month contract position with a financial services firm located in Milwaukee, WI. This role is 100% remote. Pay Rate: $28.00-$30.00/hr. Summary: At the core of this role, you will support advisors and clients by reviewing a variety of investment transactions-including new account openings, subsequent transactions, and trade monitoring-to ensure compliance with regulatory requirements and internal company policies. While training wi

Easy Apply

Full-time

USD 28.00 - 30.00 per hour

Cloud Engineer

Chicago, Illinois

•

Today

Genesis10 is seeking a Lead Associate Principal, Cloud Engineering for a permanent position with a financial services client located in Dallas, TX or Chicago, IL. This is a hybrid opportunity. Summary: This role will perform a range of activities required to both maintain and continuously automate a large, complex cloud-based computing environment. In addition, you will provide technical guidance to the team and, when called upon, serve as a technical liaison between internal departments. This w

Easy Apply

Full-time

USD 155,000.00 - 180,000.00 per year

Business Data Analyst - Medical Claims Processing - 100% Remote

Remote or Eden Prairie, Minnesota

•

Today

Genesis10 is seeking a Business / Data Analyst position for a healthcare client. This is a 3-month contract opportunity with a possible extension. This position is 100% remote. Compensation: $50.00 - $53.00 an hour per hour, W2, depending on skill and experience level. Job Description: We are seeking a Business / Data Analyst with strong expertise in medical claims processing and data analysis within enterprise data warehouse environments. The resource will work as part of an established Scrum t

Easy Apply

Full-time

Compensation information provided in the description

Technical Architect - 100% Remote

Remote or Eden Prairie, Minnesota

•

Today

Genesis10 is currently seeking a Technical Architect for a remote position located in Eden Prairie, MN. This is a 12+ month contract opportunity and is fully remote. Compensation: $90.00 - 95.00 per hour, W2, depending on skill and experience level. Summary: We are seeking a seasoned Technical Architect with deep expertise in headless CMS platforms and enterprise web architecture. This role will lead the design and delivery of scalable, secure, and high-performing, AI-driven digital experiences

Easy Apply

Full-time

Compensation information provided in the description

Technical Product Owner - 100% Remote

Remote or Eden Prairie, Minnesota

•

Today

Genesis10 is currently seeking a Technical Product Owner for a 1-year contract role with our healthcare client. This role will be 100% remote. Compensation: $65.00 - 75.00 per hour, depending on skill and experience level. Summary: Technical Product Manager, CMS Interoperability and EMR Integrations We are seeking a driven Technical Product Manager to own the technical vision, strategy, and execution for our CMS Interoperability and EMR Integrations teams. You will be the bridge between our bu

Easy Apply

Full-time

USD 65.00 - 75.00 per hour

Epic Tapestry UM Analyst - 100% Remote

Remote or Eden Prairie, Minnesota

•

Today

Genesis10 is currently seeking a Tapestry UM Analyst for a 3-month contract role with our client. This role will be 100% remote. Compensation: $80.00 - 90.00 per hour, W2, depending on skill and experience level. Summary: We are seeking an experienced Epic Tapestry Utilization Management (UM) Analyst to design, build, optimize, and support UM workflows focused on prior authorizations and referrals. This role partners closely with UM leadership, clinical reviewers, provider relations, care manag

Easy Apply

Full-time

USD 80.00 - 90.00 per hour

Technical Implementation Manager

Remote or Albany, New York

•

2d ago

Role: Technical Implementation Manager Location: Albany, NY (Remote) Long term Contract Overview: The Technical Implementation Manager is responsible for leading the design, deployment, and optimization of cloud-based communication platforms such as NICE, RingCentral, Genesys, and similar solutions. This role serves as the primary liaison between external vendors and internal business and IT teams to ensure seamless delivery of new products, features, and integrations. Key Responsibilities: L

Easy Apply

Contract, Third Party

Filter Results

Job post features

Posted date

Work settings

Employment type

Employer type

Work authorization

Genesis jobs in Illinois, USA