Genesys Cloud jobs

Arkansas

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Today

job summary: Enterprise Healthcare client has an immediate opening for a highly motivated Quality Engineer (Genesys Cloud CX) to join their dynamic and growing team. All qualified candidates are encouraged to apply! location: St. Louis, North Carolina job type: Contract salary: $46.63 - 56.63 per hour work hours: 8am to 5pm education: Bachelors responsibilities: o Must be familiar with creating gitlab automation scripts o Experience with test data submission requests, preparing and smok

Contract

USD47 - USD57

Quality Engineer (Genesys Cloud CX)

Remote or Arkansas

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Today

job summary: Enterprise Healthcare client has an immediate opening for a highly motivated Quality Engineer (Genesys Cloud CX) to join their dynamic and growing team. All qualified candidates are encouraged to apply! location: Telecommute job type: Contract salary: $46.63 - 56.63 per hour work hours: 8am to 5pm education: Bachelors responsibilities: o Must be familiar with creating gitlab automation scripts o Experience with test data submission requests, preparing and smoke testing data

Contract

USD47 - USD57

Genesys Cloud Developer

Washington, District of Columbia

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Today

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years. TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies. Position: Genesys Cloud Developer Location: Washington,DC(Hybrid)

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Contract

$DOE

Genesys Cloud Application Engineer

Remote

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9d ago

Strong hands-on experience with Genesys Cloud CX, including Architect flows (inbound, outbound, in-queue, callback, digital), Data Actions, OAuth clients, and Admin configuration.Proven experience designing and implementing API integrations (REST/JSON, OAuth 2.0) between Genesys Cloud CX and systems such as Dynamics 365, ServiceNow, or custom applications.Experience building bots / virtual agents (Genesys Bot Flows, Dialogflow CX, Amazon Lex, or equivalent) and tuning intents, entities, and conv

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Full-time

$120,000 - $140,000

Genesys Cloud Architect

East Hartford, Connecticut

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13d ago

We have very urgent requirement forGenesys Cloud Architectfor the following details. Please share the profiles matching the JD and other requirements with their interview availability details (Please Reply All on this thread only) Location: Hartford, CT Genesys Cloud Architect Responsible for designing, implementing, and optimizing Genesys Cloud CX contact center solutions. Leads architecture for omnichannel routing (voice, chat, email, messaging), IVR/ACD flows, integrations, and security. Wo

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Contract

70 - 80

Genesys Cloud CX Specialist Healthcare

Princeton, New Jersey

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26d ago

About the RoleWe''re seeking a Genesys Cloud CX specialist to implement and integrate our contact center platform supporting patient engagement and care coordination. This role requires close attention to HIPAA compliance and healthcare workflows. ResponsibilitiesImplement, configure, and integrate Genesys Cloud CX for patient-facing contact center operationsBuild integrations with EHR/EMR systems, patient scheduling tools, and CRM platformsDesign IVR flows (Architect) and omnichannel routing (v

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Contract

80,000 - 120,000

Genesys Cloud Developer-REMOTE

Remote

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19d ago

Genesys Cloud Developer Key Responsibilities Design and develop complex Architect workflows and IVR applications.Develop custom integrations using Genesys Cloud APIs.Build middleware services and microservices.Design secure API integrations with external systems.Lead technical design sessions and code reviews.Mentor junior developers.Optimize routing, automation, and customer experience workflows.Participate in production support and root cause analysis.Required Qualifications 5+ years of softwa

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Contract

Depends on Experience

Remote :: Senior Genesys Cloud CX & Epic Healthcare Integration Expert

Remote

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11d ago

Senior Genesys Cloud CX & Epic Healthcare Integration Expert Remote 6+ Months Video Healthcare Integration experience is required Overview A senior consultant to lead a strategic assessment of Genesys Cloud CX and Epic Contact Center/Patient Engagement capabilities for a healthcare organization. This is a consulting and advisory engagement, not an implementation or support role. The consultant will evaluate platform capabilities, identify areas of overlap, and provide recommendations regardin

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Third Party, Contract

65 - 75

Genesys Cloud Architect

Remote or Texas City, Texas

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Today

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organizat

Full-time

Genesys Cloud CX Engineer

No location provided

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Today

What Application Development & Maintenance contributes to Cardinal Health Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functiona

Full-time

USD 94,900.00 - 135,600.00 per year

Genesys Cloud Architect

Remote or New York, New York

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Today

Full-time

Genesys Cloud Architect

Remote or Philadelphia, Pennsylvania

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Today

Full-time

Genesys Cloud Architect

Remote or Arizona City, Arizona

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Today

Full-time

Genesys Cloud Engineer (Telecom Network Engineer)

Tustin, California

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Today

We're always looking for diverse, talented, service-oriented people to join our exceptional team. Genesys Cloud Engineer (Telecom Network Engineer) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer exten

Full-time

USD 96,110.00 - 153,777.00 per year

Microsoft Dynamics 365 Lead/ Manager with Genesys Experience - 100% Remote

Remote

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2d ago

10 years of IT experience with at least 5 years leading enterprise CRM or Contact Center implementation projects.Proven experience delivering large-scale Customer Experience (CX), Contact Center, or Customer Service transformation initiatives.Strong hands-on experience implementing Microsoft Dynamics 365 Customer Service.Strong experience implementing Genesys Cloud CX or Genesys Engage contact center solutions.Experience integrating CRM platforms with telephony, CTI, IVR, omnichannel communicati

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Third Party, Contract

$55

Need - Technical Writer with AI - Seattle, WA - Locals Only

Seattle, Washington

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24d ago

Job Title: Technical Writer with AI Location: Seattle, WA Rate: DOE **This role is best suited for a technical writer who can bridge the gap between AI technology, contact center operations, and end-user documentation. The right candidate will be able to take complex AI-enabled workflows and translate them into clear, practical documentation that supports adoption, training, and operational success. Responsibilities Support the Knowledge Base and Copilot project delivery and organizational trans

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Contract

$80 - $85

Need Technical Writer with AI at Seattle, WA for Long term Contract

Seattle, Washington

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24d ago

Hi, Role: Technical Writer with AI Location: Seattle, WA Duration: 6+ Months Rate: DOE **This role is best suited for a technical writer who can bridge the gap between AI technology, contact center operations, and end-user documentation. The right candidate will be able to take complex AI-enabled workflows and translate them into clear, practical documentation that supports adoption, training, and operational success. Responsibilities Support the Knowledge Base and Copilot project delivery and o

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Contract

Depends on Experience

Senior Genesys Observability Engineer-Hybrid (Weehawken, NJ, USA, 3 days in a week)

Hybrid in Weehawken Township, New Jersey

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17d ago

HireX is the North American leader for People Solutions. A key player in the contingent staffing market, HireX provides unrivalled expertise in matching top talent with the most sought after North American employers. Title: Senior Genesys Observability EngineerExperience Level: 4 8 yearsWork Model: Hybrid (Minimum 3 days/week from the office in Weehawken, NJ, USA)Duration : 6+ Months Key Technical Requirements (Must-Haves): Genesys Expertise: Hands-on experience with Genesys On-Premises (Engag

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Contract

Depends on Experience

Helpdesk Analyst

Philadelphia, Pennsylvania

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4d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent analy

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Contract, Third Party

Depends on Experience

Need Technical Writer with AI at Seattle, WA

Seattle, Washington

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19d ago

HI, Hope you are doing well, Role: Technical Writer with AI Location: Seattle, WA Duration: 6+ Months **This role is best suited for a technical writer who can bridge the gap between AI technology, contact center operations, and end-user documentation. The right candidate will be able to take complex AI-enabled workflows and translate them into clear, practical documentation that supports adoption, training, and operational success. Responsibilities Support the Knowledge Base and Copilot projec

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Third Party, Contract

Depends on Experience