IT service management jobs in Houston, TX

Sr Director Analyst - IT Service Management

Remote or Texas

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Today

Senior Director, Analyst (North American and EMEA) About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a

Full-time

USD 172,000.00 per year

Associate Director, IT Service Management

Remote or Boston, Massachusetts

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Today

Reporting to AVP, Enterprise Infrastructure and Operations, the Associate Director of ITSM is a strategic leader responsible for designing, implementing, and improving IT service delivery frameworks that align technology services with business needs. The role emphasizes strong oversight of external partners to ensure effective and reliable service delivery. A key priority is leading the modernization of the DFCI IT Service Catalog, building related workflows in a shared ServiceNow instance, and

Full-time

USD 161,600.00 - 180,100.00 per year

IT Change Management Service Manager (Remote)

Remote or Miami Lakes, Florida

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Today

JOB SUMMARY The IT Change Management Services Manager will be responsible for supporting IT Change management processes as a member of the IT Service Management (ITSM) team. He/She will work with multiple business lines to ensure the Change Control Process is followed and that risks, impact, procedures, tasks, and related information are properly documented, recorded, analyzed, and approved, policed by a sound governance process focused on driving process compliance. This role will ensure the us

Full-time

IT Service Desk Specialist

Pasadena, Texas

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Today

Job Title: IT Support Specialist (Manufacturing & Plant Operations) Role Overview We are seeking a motivated and customer-focused IT Support Specialist to join our technology support team at a major manufacturing and chemical processing facility. In this role, you will serve as the primary technical point of contact for plant personnel, resolving Level 1 and Level 2 incidents, provisioning end-user hardware, and ensuring high-availability IT operations across a fast-paced industrial environment

Full-time

USD 62,400.00 - 116,500.00 per year

IT Technician I - Service Desk

Sugar Land, Texas

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Today

The IT Technician I serves as a Tier 1 (L1) Frontline Support resource for the IT Service Desk. This entry-level role is the first point of contact for all incoming incidents and service requests, providing initial triage, basic troubleshooting, and accurate ticket documentation and routing. The IT Technician I works under close supervision, uses documented knowledge articles and runbooks to resolve common issues, and escalates complex issues to Tier 2 or higher with complete documentation. Key

Full-time

Service Management Dashboard and Reporting Process Architect - IT

Remote or Cleveland, Ohio

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Today

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Service Management Dashboard and Reporting Process Architect - IT Location Cleveland Facili

Full-time

IT Change Management Analyst

Houston, Texas

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Today

Job Title: IT OCM Analyst Duration: 6 months + extensions Location: Houston, TX Pay Range: $60/hr - $65/hr (HYBRID -Mon-Thur Onsite; Friday - Remote) Experience: A minimum of 6-8 years' experience in IT change management. Experience managing large-scale IT change initiatives and activities and working in complex, matrixed organizations. Proven experience leading change in large-scale adoption across multiple teams or departments. Skills: Strong understanding of change methodologies and principle

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Full-time

$60.0000 - $65.0000

Network Administrator

Houston, Texas

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Today

Description We are looking for a highly organized Network Administrator to support an energy and natural resources team in Houston, Texas. This Long-term Contract position focuses on coordinating network support activities, monitoring ticket progress, and helping maintain timely resolution across a team of 15 network professionals. The ideal candidate brings strong attention to detail, solid Excel and documentation skills, and the ability to follow up consistently to keep work moving efficiently

Easy Apply

Contract

USD 31.66 - 36.66 per hour

OCM Analyst ( IT Organizational Change Management Analyst)

Hybrid in Houston, Texas

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Today

OCM Analyst ( IT Organizational Change Management Analyst) Houston, TX (No Remote- No Exceptions) Must work onsite-Mondays through Thursdays (4 days) and remote on Fridays. Long Term Job Summary: Clients IT Department is seeking an experienced, tactical, and strategic Organizational Change analyst to help implement the organizational change management strategy and tools to support change initiatives and activities within an IT organization. This role will focus on driving and managing organizat

Easy Apply

Contract

Depends on Experience

Managed Services Technician

Houston, Texas

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15d ago

Job Summary We are seeking a Managed Services Technician with prior Managed Service Provider (MSP) experience to provide onsite and remote IT support for business clients throughout the Greater Houston area. This role supports Managed IT Services, Managed Print Services, and Document Management solutions while delivering exceptional customer service and technical troubleshooting. MSP experience required. May be commuting to client sites around the Greater Houston area. Tier 1 Responsibilities:

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Full-time

Depends on Experience

Senior IT Management, Incident & Program Delivery Lead

Spring, Texas

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Today

Senior IT Management, Incident & Program Delivery Lead Description - Seeking a Senior IT Infrastructure, Incident & Program Delivery Lead who combines deep technical acumen, exceptional incident management discipline, and strategic program execution. The role manages the technical and service relationship of the organization with customers. The role also customizes solutions for complex customer requirements, all while mentoring lower-level employees and aligning strategies with the organizati

Full-time

USD 116,150.00 - 182,400.00 per year

Help Desk Lead

Houston, Texas

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Today

RESPONSIBILITIES: Kforce has a client in Houston, TX that is seeking a Helpdesk Lead to oversee daily IT Helpdesk operations and ensure timely, high-quality technical support for employees, contractors, and field personnel. This role will manage ticket queues, prioritize incidents and service requests, serve as an escalation point, and help improve the overall end-user support experience. Responsibilities: * Coordinate daily Helpdesk activities, ticket assignment, and issue resolution * Provide

Contract

$26 - $30 hourly

Engineer ServiceNow IT Asset Management

Katy, Texas

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Today

Who We Are At Academy Sports + Outdoors our vision is to be the best sports + outdoors retailer in the country - but what truly sets us apart is our people. We're a passionate, purpose-driven team that's as committed to each other as we are to our customers. We've spent over 80 years building a culture that puts people first. We believe in creating opportunities for growth, fostering meaningful connections, and supporting every Team Member's journey. What fuels us? Our belief in the power of f

Full-time

Manager, IT Service Delivery & Enterprise Applications- Remote (Anywhere in the U.S.)

Remote

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Today

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation's top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk. Managers, IT Service Delivery & Enterprise Ap

Full-time

Process Engineer

Houston, Texas

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Today

Process Engineer We are looking for a Process Engineer to join our Houston (Pearland) team! As our Process Engineer, you will be a part of the production team at our Surface Technologies facility, specializing in Thermal Spray coatings. This is a hands-on opportunity working with production staff as well as being involved in developing customer projects and industrializing current projects. Location: Houston, TX Salary: $75,000-$90,000 Please note that the salary range information provided i

Full-time

USD 75,000.00 - 90,000.00 per year

IT Manager - ITSM

Houston, Texas

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Today

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you fe

Full-time

Forward Deployed Engineer - Full Stack, AWS, AI Engineering

Houston, Texas

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Today

Job#: 3043474 Job Description: Forward Deployed Engineer - Angular/C#/AWS Location: Houston, Texas (Onsite 3 days/week) Duration: Contract Role Overview We are seeking a Forward Deployed Engineer to support a high-priority project. This position requires a full-stack developer skilled in Angular, C#.NET, and AWS. The developer will be instrumental in deploying their own DevOps solutions and should be proficient in modern AI-assisted software engineering techniques. Key Responsibilities Dev

Easy Apply

Full-time

$90 - $115 per hour

IT Service Desk Technician

Remote

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Today

Mission Support Services (MSS) is seeking an IT Service Desk Technician to join our team on a program with the Leidos QTC Health Services IT Support and the Leidos IT Service Desk that provides Tier 1 Service Desk support and 24x7x365 support staff. The IT Service Desk Technician will be responsible for answering inbound and outbound contacts, documenting the contact details within the ticketing system(s), and providing our customers with timely and accurate responses. This will require the indi

Full-time

USD 31,850.00 - 57,575.00 per year

IT Support Services

Houston, Texas

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Today

The IT Services Support delivers IT support with a focus on high responsiveness and exceptional customer service. This cross-functional position is responsible for maintaining local desktop and hardware operations, managing service desk throughput, and acting as a key resource for SharePoint site administration and user solutions. Responsibilities include: Support SharePoint site creation, updates, access management, and basic troubleshootingMeet with customers to gather requirements and deliv

Full-time

Engineer, Senior Project

Houston, Texas

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Today

Description The Senior Project Engineer provides project management and technical support for the operation and construction of Enterprise's pipelines and terminal facilities. The Senior Project Engineer ensures that pipeline and facility upgrades and changes are designed and constructed in accordance with the Company's Engineering Guidelines and Specifications, Industry Codes & Standards, and Regulatory Agency requirements while also meeting functionality and performance requirements. Responsi

Full-time

IT service management jobs in Houston, TX, USA