Service Delivery jobs in Berkeley Heights, NJ

Collaboration Service Delivery Operations Manager

East Hanover, New Jersey

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29d ago

Role Overview The Collaboration Service Delivery Operations Manager is a global operations leader within the meeting and production service, accountable for governance, operational readiness, and continuous improvement of enterprise live meetings and events collaboration services. Partnering with regional teams, client teams, vendors, and platform owners, this role ensures consistent execution and customer outcomes across Microsoft Teams, Monday.com, GlobalMeet, and other approved platforms. Th

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Contract

$100,000 - $120,000

Service Delivery Operations Manager AV & Live Events

East Hanover, New Jersey

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24d ago

Job description: Service Delivery Operations Manager AV & Live Events Location: East Hanover, NJ (Onsite 5 Days) Employment Type: Full Time - Ongoing Long-Term Contract Compensation: Market Rate Open Budget (Salaried Position) Role Summary We are seeking a senior-level Service Delivery Operations Manager AV & Live Events to lead global operations for enterprise live meetings and collaboration services. This role is responsible for governance, operational readiness, service standardization, KPI o

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Full-time

$105,000 - $115,000

Service Delivery Manager

Jersey City, New Jersey

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Today

Job Role: Service Delivery Manager Location: New York, NY/ New Jersey, NJ/ Connecticut, CT Job Description: Role Summary: The Service Delivery Head will be responsible for driving revenue growth, account expansion, and new logo acquisition for the BFSI Infrastructure Services practice across the NY/NJ/CT region. This role owns end to end business outcomes across a cluster of BFSI accounts, combining strategic sales leadership with deep infrastructure domain understanding and strong CXO relations

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Full-time

$120,000 - $130,000

Director - Enterprise IT Service Delivery

New York, New York

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24d ago

Responsibilities The Director of IT Service Delivery leads the strategic oversight and operational management of IT support services across divisional and enterprise levels. This role ensures timely, efficient, and customer-focused operations through strong leadership and adherence to ITIL-based processes, including incident, request, problem, and change management. The position establishes strategic partnerships with Infrastructure, Applications, and Information Security teams to maintain consi

Full-time

$170,000 - $180,000

Senior Manager - IT Service Delivery

New York, New York

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24d ago

Responsibilities The Senior Manager of IT Service Delivery oversees the delivery of IT support services across divisional and enterprise levels. This role ensures timely, efficient, and customer-focused operations through strong leadership and adherence to ITIL-based processes, including incident, request, problem, and change management. The position partners closely with Infrastructure, Applications, and Information Security teams to maintain consistent service execution, clear communication, a

Full-time

$160,000 - $170,000

Sr. Director HPC Service Delivery

Remote

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8d ago

This is a fully remote role, based in the US, with occasional travel across the US and to the UK. We are seeking an experienced, people-focused Service Delivery Director to lead and develop our HPC service operations. Reporting to the CEO, this is a senior leadership role with genuine influence, owning end-to-end service delivery, driving team performance and development, and strengthening key customer relationships. You will play a central role in shaping how we scale and deliver mission-critic

Full-time

120000 - 165000

Salesforce Life Science Patient Service Delivery Lead

New York, New York

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Today

Job Description We Are: Accenture's Salesforce practice, and we live to see what this platform can do. Since we were one of the first on the scene, we're the largest global Salesforce practice, not to mention one of the best. In fact, we are the industry leader for building Salesforce solutions, and we are Master Certified in all 12 industries and clouds. We use tech like Lightning, Einstein, and Bolt to build stronger, better relationships with customers. And we are always learning. We're bui

Full-time

USD 132,500.00 - 302,400.00 per year

Field Service Technology Delivery Consultant/Manager

Remote or Chicago, Illinois

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Today

We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services

Full-time

USD 94,400.00 per year

Project Delivery Manager

Hybrid in New York, New York

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14d ago

Job Description: The Project Delivery Manager (DM) is responsible to direct and manage all aspects of project development from beginning to end and ensure effective delivery of the product to the client. The DM reviews the project status and provides oversight, manages resources, maintains relationship with the client, manages internal collaboration, change, risk and escalation to ensure project profitability. Must Have Skills: Application development background with fixed-bid delivery experienc

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Contract

$75 - $80

Sr Product Manager

New York, New York

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Yesterday

{"description": " Title : Sr Product Manager Location: San Francisco Bay Area or Nashville, TN At Asurion, we serve 300M+ customers globally. Our success as a B2B2C company is built on strong B2B relationships with the world's largest consumer brands who give us the opportunity to deliver world-class experiences to their customers daily. Asurion's Lifecycle Care Product Team is responsible for growing B2B client value by improving program performance, accelerating time-to-value, optimizing custo

Full-time

Staff CX Delivery Design and Operations - IES Product Support

New York, New York

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Today

Overview Craft comprehensive service delivery designs for end-to-end support and service models. Design the operational framework, processes, standards, and metrics for success, while maintaining consistent and efficient outcomes at scale. Monitor, analyze and tune support and service levels, KPIs, ROI, workflows, tools, and resource allocation. Work collaboratively with cross-functional teams to continuously test, optimize, and enhance the quality of both customer and expert experiences in hu

Full-time

USD 159,000.00 - 215,000.00 per year

Senior Customer Experience Pro (Delivery Design & Operations - Mid-Market Product Support)

New York, New York

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Today

Full-time

IT Team Manager (Second Shift)

New York, New York

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Today

IT Team Manager (Second Shift) - Permanent - Lower Manhattan, NYC- $70,000 - $100,000. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Visa sponsorship not available. O

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Full-time

USD 70,000.00 - 100,000.00 per year

Account Executive, Cards Services

Berkeley Heights, New Jersey

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Yesterday

{"description": " Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, c

Full-time

USD 71,400.00 - 151,900.00 per year

Help Desk Analyst

New York, New York

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Today

Description We are looking for a dedicated Help Desk Analyst to join our team in New York, New York. In this role, you will provide essential technical support and troubleshooting assistance to ensure seamless operations. This is a long-term contract position, offering an excellent opportunity to contribute to a dynamic and fast-paced environment. Responsibilities: Respond promptly to service desk tickets, ensuring timely resolution of technical issues. Provide support for Windows systems, incl

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Contract

USD 33.25 - 38.50 per hour

ServiceNow Pc Platform Architect (HRSD, Legal, S2P

New Brunswick, New Jersey

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Today

Location: New Brunswick, NJ Salary: $150,000.00 USD Annually - $160,000.00 USD Annually Description: ServiceNow Pc Platform Architect (HRSD, Legal, S2P) Location: New Brunswick, NJ Fulltime Solution Architecture: Lead the design and implementation of end-to-end ServiceNow solutions, including - HRSD, Legal, S2P modules, and other ServiceNow applications. Strategic Planning: Collaborate with business stakeholders, project managers, and technical teams to define the architectural vision and ro

Full-time

Compensation information provided in the description

ServiceNow Pc Platform Architect

New Brunswick, New Jersey

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Today

Location: New Brunswick, NJ Salary: $210,000.00 USD Annually - $240,000.00 USD Annually ServiceNow AMS Lead Architect 403429 New Brunswick, NJ (J&J) $210K Solution Architecture: Lead the design and implementation of ServiceNow solutions, including - HRSD, Legal, S2P modules, and other ServiceNow applications in a managed services / AMS model Strategic Planning: Collaborate with business stakeholders, project managers, and technical teams to define the architectural vision and roadmap for

Contract

USD 210,000.00 - 240,000.00 per year

IT Technician - Temporary

Morristown, New Jersey

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Today

Your Role As an IT Technician Temp, you will participate in the daily IT operations of the Gensler Morristown office. This is a temporary role for an expected 3 month period. What You Will Do Effectively communicate and work with team members from general end users to high level managers and PrincipalsProvide first and second level support for Windows and Mac client computers, MS Office 365 applications including Outlook and TeamsProvide installation, maintenance and ensure operation of all dev

Full-time

USD 30.00 - 42.00 per hour

Client Support Services Analyst

Carteret, New Jersey

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Yesterday

{"description": " Client Support Services Analyst As a Client Support Services Analyst reporting to a Product Strategy Manager, you'll play a critical role in ensuring exceptional customer satisfaction through comprehensive order lifecycle management. You'll thrive in this position if you're technical, have a global mindset, and bring a passion for customer support to a fast-paced, high-impact environment Key Responsibilities Manage full order lifecycle with accuracy and SLA compliance. Coordina

Full-time

USD 65,000.00 - 114,000.00 per year

IT Business Management Associate

Hybrid in Jersey City, New Jersey

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Today

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world

Full-time

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Service Delivery jobs in Berkeley Heights, NJ, USA