Service Desk jobs in Blue Bell, PA

Blue Bell, Pennsylvania

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19d ago

ServiceDesk E2 , ITIL, Windows, MAC, NetworkingRoles & ResponsibilitiesTicket Logging: Receive, log, and categorize incidents and service requests.First-Level Support: Provide initial troubleshooting and resolution using knowledge base.User Assistance: Support users with common issues (password reset, access, basic IT issues).Escalation: Identify unresolved issues and escalate to L2/L3 as per SLA.SLA Adherence: Ensure timely response and resolution within agreed SLAs.Documentation: Update ticket

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Full-time

50,000 - 70,000

Service Desk Analyst

Remote or Arlington, Virginia

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Today

job summary: Serve as a Service Desk Analyst for Randstad Technologies, providing Level 1 IT support to customers through phone support and remote access. Responsibilities include assisting end users with basic technical issues, troubleshooting workstations, and supporting VPN and RDP connections. Prior experience or training with workstation support, VPNs, and remote desktop tools is required. Shifts: 7:00 AM - 4:00 PM EST (Monday-Friday) or 11:00 AM - 8:00 PM EST (Monday-Friday) location: Te

Full-time

USD16 - USD16

Cloud Service Desk Engineer

Remote

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4d ago

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Full-time

USD 78,537.00 per year

Clinical Service Desk-Helpdesk-REMOTE-US

Remote

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26d ago

Company Overview: Req ID: 382793 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be requi

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Contract

$20 - $25

Service Desk Manager

Remote

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Today

Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems).Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2.Guide root-cause analysis and create remediation plans for recurring identity issues.Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validation, wor

Full-time

Service Desk Support Analyst | W2/1099 | For Current MN Residents Only | No C2C

Remote

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26d ago

NOTE: APPLICANT MUST BE ON OUR W2 or 1099 AND CURRENT MN RESIDENT. NOT ACCEPTING SUB-VENDORS. Role: Service Desk Support Analyst Location: Remote with rare on-site meetings (On-site meetings will be planned in advance) Duration: 12 Months with Extensions Interview: MS Teams Job Description: Seeking one full-time resource to work as the Service Desk Support Analyst. The selected resource will provide technical support for incidents and requests reported by users (approximately 5,000) including

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Contract

Depends on Experience

L2 Support Engineer_Onsite

Berwyn, Pennsylvania

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13d ago

Role: Level 2 Technical Support Engineer Location: Berwyn, PA -Onsite Work Duration: 6+ Months of Contract Job Summary: Were looking for a skilled Technical Support Specialist to join our desksideLevel2 support team. In this role, youllserve as a senior technical resource forescalated issues, lead hands-on troubleshooting acrosshardware,software, and endpoint support needs, andpartner with cross-functional teams to improve service delivery and user experience.This role is ideal for someone who e

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Contract

Depends on Experience

Help Desk Analyst

Remote or Philadelphia, Pennsylvania

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Today

Description We are looking for a Help Desk Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This contract opportunity is ideal for someone who enjoys resolving everyday technology issues, delivering strong customer service, and keeping support requests organized and moving toward resolution. The role focuses on troubleshooting Microsoft Windows environments, assisting with account access, and ensuring a smooth support experience across the service desk

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Full-time

Help Desk Analyst

Remote or Philadelphia, Pennsylvania

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Today

Description We are looking for a Help Desk Analyst to support end users with day-to-day technical issues in Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving problems, delivering responsive customer support, and maintaining reliable desktop performance across a Microsoft Windows environment. The person in this role will handle incoming service requests, troubleshoot system and access issues, and help ensure users can work efficien

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Full-time

Help Desk Analyst

Remote or Philadelphia, Pennsylvania

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Today

Description We are looking for a Help Desk Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This Contract to permanent position is ideal for someone who enjoys resolving everyday technology issues, delivering strong customer service, and keeping support requests organized from intake through resolution. The role focuses on troubleshooting Microsoft Windows environments, assisting with account access, and ensuring users receive timely and effective help

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Full-time

Help Desk Analyst

Remote or Philadelphia, Pennsylvania

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Today

Description We are looking for a Help Desk Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This contract opportunity with permanent potential is ideal for someone who enjoys resolving day-to-day system issues, delivering excellent customer service, and keeping support requests organized from intake through resolution. The role focuses on troubleshooting Microsoft Windows environments, assisting with account access, and ensuring users receive timely, e

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Full-time

Product Specialist- Infrastructure and network

Hybrid in Trenton, New Jersey

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Today

The Product Specialist collaborates with business units and coordinates with cross-functional teams to provide strategies, product development, and training solutions. Assures the product meets specifications. As a Product Specialist with the NJ Division of Developmental Disabilities, the candidate will perform technical and application support functions including, but not limited to: - Provide tier 1 support for Division applications - Provide first level contact for incoming service requests

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Contract

Depends on Experience

Help Desk/Desktop Support Analyst

Philadelphia, Pennsylvania

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This Long-term Contract opportunity is ideal for someone who enjoys solving everyday technology issues, delivering excellent customer service, and keeping support requests organized from intake through resolution. The role focuses on assisting users with common desktop, access, and connectivity problems while maintaining accurate records of all s

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Contract

Help Desk Technician

Mount Laurel Township, New Jersey

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Today

Description We seek self-motivated and reliable candidates, who can work independently and find solutions to complete the job. Long-term employment with competitive pay and exceptional benefits for qualified candidates. We value relationships and invest in our employees. Responsibilities: Receive incident and information request calls from the customers for IT services, and service that call by resolving with point of contact. Keep customers informed of the progress of their queries. Analyze, is

Full-time

USD 20.00 - 22.00 per hour

Help Desk Manager- Mt. Laurel- Second Shift

Mount Laurel Township, New Jersey

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Today

Wachter is looking for a Full time Help Desk Manager in Mt. Laurel, AR for the 2pm-11pm shift. The Help Desk Manager is responsible for leading Wachter's multi-tier technical support operations, ensuring exceptional service delivery across incident management, request fulfillment, and customer support channels. This role oversees Help Desk Supervisors and support staff while driving operational excellence in a fast-paced, ISO-certified, ITIL-aligned environment. The ideal candidate is a strong

Full-time

Product Specialist - REMOTE

Remote

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Today

Job Description: Crop to Crop resumes are accepted The Product Specialist collaborates with business units and coordinates with cross-functional teams to provide strategies, product development, and training solutions. Assures the product meets specifications. As a Product Specialist with the NJ Division of Developmental Disabilities, the candidate will perform technical and application support functions including, but not limited to: Provide tier 1 support for Division applicationsProvide first

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Third Party, Contract

Depends on Experience

Technology Success Engineer (MSP Infrastructure Engineer)

Media, Pennsylvania

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Today

Own Your Clients' Technology Success - Be the Trusted Technical Advisor Who Prevents Problems Before They Happen. This Jobot Job is hosted by: Robert Donohue Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $80,000 - $95,000 per year A bit about us: We're a growing Managed Services Provider (MSP) that believes technology should empower businesses-not slow them down. Our team partners with clients as trusted advisors, delivering proactive IT

Full-time

USD 80,000.00 - 95,000.00 per year

Technology Success Engineer

Philadelphia, Pennsylvania

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Today

Drive Client Success Through Proactive IT Solutions This Jobot Job is hosted by: Ben Koester Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $80,000 - $95,000 per year A bit about us: We are a growing Managed IT Services Provider (MSP) dedicated to helping businesses maximize the performance, security, and reliability of their technology environments. Our team partners closely with clients to proactively manage their infrastructure, reduce

Full-time

USD 80,000.00 - 95,000.00 per year

Clinical User Experience Analyst-# 26-19735

Remote

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12d ago

Duration: 2+ Years Role OverviewClient is seeking a Clinical User Experience Analyst with a strong Project Management background to support the Clinical Information System (CIS) Consolidation Project. The role sits at the intersection of clinical user experience, IT Service Management (ITIL), Service Desk optimization, and formal project management.Key ResponsibilitiesEngage directly with clinicians and clinical end users across various settings to gather user-experience, workflow, and service r

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Contract

$80 - $90

Customer onboarding

Remote

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Today

Immediate need for a talented Customer onboarding . This is a 06+ months contract opportunity with long-term potential and is located in Farmington, MI (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:26-22859 Pay Range: $16/hr - $17/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Note :Remote Farmington, MI 4

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Contract

$16 - $17

Service Desk jobs in Blue Bell, PA, USA