Genesys cloud jobs in pennsylvania

Remote or Arkansas

•

Today

job summary: Enterprise Healthcare client has an immediate opening for a highly motivated Quality Engineer (Genesys Cloud CX) to join their dynamic and growing team. All qualified candidates are encouraged to apply! location: Telecommute job type: Contract salary: $46.63 - 56.63 per hour work hours: 8am to 5pm education: Bachelors responsibilities: o Must be familiar with creating gitlab automation scripts o Experience with test data submission requests, preparing and smoke testing data

Contract

USD47 - USD57

Genesys Cloud Application Engineer

Remote

•

10d ago

Strong hands-on experience with Genesys Cloud CX, including Architect flows (inbound, outbound, in-queue, callback, digital), Data Actions, OAuth clients, and Admin configuration.Proven experience designing and implementing API integrations (REST/JSON, OAuth 2.0) between Genesys Cloud CX and systems such as Dynamics 365, ServiceNow, or custom applications.Experience building bots / virtual agents (Genesys Bot Flows, Dialogflow CX, Amazon Lex, or equivalent) and tuning intents, entities, and conv

Easy Apply

Full-time

$120,000 - $140,000

Genesys Cloud Developer-REMOTE

Remote

•

20d ago

Genesys Cloud Developer Key Responsibilities Design and develop complex Architect workflows and IVR applications.Develop custom integrations using Genesys Cloud APIs.Build middleware services and microservices.Design secure API integrations with external systems.Lead technical design sessions and code reviews.Mentor junior developers.Optimize routing, automation, and customer experience workflows.Participate in production support and root cause analysis.Required Qualifications 5+ years of softwa

Easy Apply

Contract

Depends on Experience

Remote :: Senior Genesys Cloud CX & Epic Healthcare Integration Expert

Remote

•

12d ago

Senior Genesys Cloud CX & Epic Healthcare Integration Expert Remote 6+ Months Video Healthcare Integration experience is required Overview A senior consultant to lead a strategic assessment of Genesys Cloud CX and Epic Contact Center/Patient Engagement capabilities for a healthcare organization. This is a consulting and advisory engagement, not an implementation or support role. The consultant will evaluate platform capabilities, identify areas of overlap, and provide recommendations regardin

Easy Apply

Contract, Third Party

65 - 75

Genesys Cloud Architect

Remote or Texas City, Texas

•

Today

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organizat

Full-time

Genesys Cloud Architect

Remote or New York, New York

•

Today

Full-time

Genesys Cloud Architect

Remote or Philadelphia, Pennsylvania

•

Today

Full-time

Genesys Cloud Architect

Remote or Arizona City, Arizona

•

Today

Full-time

Microsoft Dynamics 365 Lead/ Manager with Genesys Experience - 100% Remote

Remote

•

3d ago

10 years of IT experience with at least 5 years leading enterprise CRM or Contact Center implementation projects.Proven experience delivering large-scale Customer Experience (CX), Contact Center, or Customer Service transformation initiatives.Strong hands-on experience implementing Microsoft Dynamics 365 Customer Service.Strong experience implementing Genesys Cloud CX or Genesys Engage contact center solutions.Experience integrating CRM platforms with telephony, CTI, IVR, omnichannel communicati

Easy Apply

Contract, Third Party

$55

Helpdesk Analyst

Philadelphia, Pennsylvania

•

5d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent analy

Easy Apply

Contract, Third Party

Depends on Experience

Senior Application Developer / Lead – Full Stack Java | Contract, W2

Hybrid in Philadelphia, Pennsylvania

•

7d ago

Job Title: Senior Application Developer Location:Philadelphia, PA 19103 | Hybrid 3 days/week onsite. Duration: 3 months contract-to-hire Pay rate: $60/HR W2 (negotiable) We are seeking a Senior Application Developer / Lead to join the Customer Service Solutions team and support multiple enterprise applications across CRM, IVR, and workflow platforms. This is a hands-on senior role focused primarily on application enhancements, with responsibility for helping lead and support multiple applicati

Easy Apply

Contract

Depends on Experience

Helpdesk Analyst

Philadelphia, Pennsylvania

•

5d ago

HonorVet Technologies is a Service Disable Veteran-Owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn''t a tagline; it''s the way we work. We don''t forward resumes and hope for the best. We take the time to understand where a professional like you are headed and only reach out when we genuinely believe there''s a fit worth exploring. Job Title- Helpdesk Analyst

Easy Apply

Contract, Third Party

$30 - $35

Help Desk Analyst

Philadelphia, Pennsylvania

•

Today

Help Desk Analyst Duration: 12 Months Locations: Philadelphia, PA Position Overview Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk application Experience using GroupLinks eHelpdesk platform Experience using Genesys Cloud contact center and customer experience platform Strong customer service skills; telephone etiquette Great team-oriented interpersonal skill Great organizational skills

Easy Apply

Contract

Depends on Experience

Helpdesk Analyst

Philadelphia, Pennsylvania

•

6d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal

Easy Apply

Contract, Third Party

$40 - $45

Remote Cybersecurity Architect // UT//AV)

Remote

•

13d ago

Hi, Hope youre doing well!! Please find the requirement below. If you find yourself comfortable with the requirement please reply back with your updated resume or call me back at ) Cybersecurity Architect Remote Role Type:Contract-to-hire Duration: 6 Months Contract-to-hire Job Description Required Qualifications: - Bachelor's Degree in Computer Science or related field. - Expertise in cloud-native security patterns (e.g., least privilege, zero trust, micro-segmentation). - 15+ year

Easy Apply

Third Party, Contract

Depends on Experience

Voice Network Manager (60k+ Relocation Available)

Hybrid in Pittsburgh, Pennsylvania

•

7d ago

eNGINEbuilds Technical Teams. We are a Solutions and Placement firm shaped by decades of interaction with technical professionals. Our inspiration is continuous learning, engagement, and giving back to the communities in which we serve. We are partnering exclusively with a Pittsburgh-based organization seeking a Voice Network Manager to lead its enterprise voice, contact-center, and telecom infrastructure. This individual will oversee the technology supporting three geographically distributed co

Easy Apply

Full-time

120,000 - 140,000

Solutions Architect (Enterprise Security & Cloud Architecture)

Remote

•

6d ago

Ex-Genesys PreferredPre-Screening QuestionsQ1:Have the candidate architected and deployed Zero Trust security models across production AWS and Azure hybrid cloud environments?Q2:Do the candidate have hands-on experience designing and integrating Cloud Security Posture Management (CSPM), SIEM, and Identity Access Management (IAM) solutions alongside enterprise platforms like CyberArk or SailPoint?Q3:Do the candidate have experience in authorising full High-Level Design (HLD) and Low-Level Design

Easy Apply

Contract

Depends on Experience

Amazon Connect Support Engineer

Remote or Texas City, Texas

•

Today

Full-time

Sr AI-Driven Enterprise Support Engineer

Remote

•

Today

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Sr AI-Driven Enterprise Support Engineer Location: Seattle or Hybrid Preferred (Remote Considered) The Future of Enterprise Support Starts Here What if support wasn't measured by how many tickets you clo

Full-time

Principal AI-Driven Enterprise Support Engineer

Remote

•

Today

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Principal AI-Driven Enterprise Support Engineer Location: Seattle or Hybrid Preferred (Remote Considered) Help Define the Future of AI-Augmented Enterprise Support We're searching for a rare type of techn

Full-time

Genesys cloud jobs in Pennsylvania, USA