genesys engineer Jobs

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Contact Center Platform Engineer (Genesys)

Caresoft

•

Newark, New Jersey, USA

Contract

Job Title: Contact Center Platform Engineer (Genesys) Role: Senior Developer/Software Engineer (Genesys) Location: Newark, NJ Technical Skills Required: Genesys Cloud, AWS Lex, Lambda, NodeJS/ Python Experience Required: 5+ years of hands-on experience in coding/development in Contact Center platform (Routing/Reporting Call flows, IVR, Conversational AI, ChatBots, Call Recording, WFM etc) 2+ years of experience in Cloud enablement of Contact Center Solutions, especially in migrating from On
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Posted 2 days ago | Updated 15 hours ago

Genesys Cloud Engineer - Livonia, MI

Digital Technology Solutions

•

Livonia, Michigan, USA

Contract

DTS is looking for Genesys Cloud Engineer for our client project in Livonia, MI Here is an update on the role. Need Genesysover UCC Sean confirmed he has not seen any promising candidates and was not surprised by the difficulty.He emphasized they need someone with bothGenesisexperience andtechnical capabilities, especiallySQLandPowerShell scripting.He is open to talking tolocal candidates, even if they do not meet every requirement.He clarified thatexperience with Genesys is priority #1, whileS
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Posted 6 days ago | Updated 4 days ago

Senior Genesys Cloud CX3 Engineer

Atinfo Technology Inc

•

Livonia, Michigan, USA

Contract

ONLY FOR LOCAL TO MI CANDIDATES. NO C2C ALLOWED. NO SPONSORSHIP AVAIABLE. CTH ROLE. We are seeking a highly skilled and versatile Senior Genesys Cloud CX3 Engineer to lead the design, integration, and optimization of our enterprise contact center solutions. This role requires deep expertise in Genesys Cloud CX3, with strong working knowledge of Cisco voice infrastructure, Verint Workforce Optimization, Microsoft Teams, and Power BI for reporting and analytics. The ideal candidate will play a ke
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Posted 6 days ago | Updated 2 days ago

Genesys Engineer - V

Judge Group, Inc.

•

Bridgewater, New Jersey, USA

Contract

Location: Bridgewater, NJ Salary: Negotiable Description: Our client is currently seeking a Genesys Engineer - V Location: The preference is to have the contractor near Cary or Ashburn but the vast majority of my engineers are all over the country so keeping an open mind on location. Working Model: Hybrid- If near Cary or Ashburn, 2 days per week, other than that we have not had any direction Duration: 08/15/2024 to 08/14/2025 Description: Title: Genesys Engineer Position Responsibilit
Posted 60+ days ago | Updated 11 hours ago

Genesys Developer at Charlotte, NC / Plano, TX /Atlanta, GA || Onsite from day 1st || Full Time

VeridianTech

•

Charlotte, North Carolina, USA

Full-time

Genesys Developer Charlotte, NC / Plano, TX /Atlanta, GA Onsite from day 1st Full Time Overview: Skill: Genesys Developer 10+ years of development and Implementation experience with contact center solutions On-premise and Cloud. Genesys Cloud, Engage, NICE, Virtual Hold, Cloud computing (AWS, Azure), Containerization (Docker, Kubernetes). Configure and troubleshoot Genesys software and hardware components. Integrate Genesys with Third-party applications and Systems. Strong development experie
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Posted 18 days ago | Updated 18 hours ago

Genesys Developer

TECH-NET, INC

•

Remote

Contract, Third Party

Genesys Developer Remote / Pacific Time 6 Months SCOPE OF WORK: Seeking a contractor with Genesys Cloud CX development skills with a working knowledge of flow development in Architect (voice, email, digital messaging, ACD/IVR). The contractor will work on a task order basis on assignments involving IVR interaction flow development, Chatbot and associated Genesys reporting enhancements. The contractor may also be asked to consult on and/or focus on requirements, design and implementation deliver
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Posted 18 days ago

Genesys Developer

Silverlink Technologies LLC

•

Addison, Texas, USA

Full-time

10+ years of development and Implementation experience with contact center solutions On-premise and Cloud.Genesys Cloud, Engage, NICE, Virtual Hold, Cloud computing (AWS, Azure), Containerization (Docker, Kubernetes).Configure and troubleshoot Genesys software and hardware components.Integrate Genesys with Third-party applications and Systems.Strong development experience with Genesys Framework including IVR development /Scripting, Routing, Strategy and Reporting.Experience with troubleshooting
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Posted 18 days ago | Updated 4 days ago

Senior Genesys Developer

Youngsoft

•

Detroit, Michigan, USA

Third Party, Contract

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th
Posted 41 days ago | Updated 19 days ago

Genesys Developer

Caresoft

•

New York, New York, USA

Third Party, Contract

Title: Genesys Developer Location: New Jersey/New York Duration: Long term Responsibilities: Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems. Experience with management and development of speech recognition systems and grammars. Experience in implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAI Web service, API and other cross system communication p
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Posted 39 days ago | Updated 15 hours ago

Genesys Developer

Buaut

•

Charlotte, North Carolina, USA

Contract

Genesys developer should be able to design, develop, and maintain Genesys-based contact center solutions to meet business requirements.This includes tasks like developing, customizing and configuring IVR flows/call flows, integration with external systems, and troubleshooting issues.Knowledge of different Genesys features like co-browsing/Agent assist/co-pilot and other AI features.
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Posted 33 days ago | Updated 6 days ago

Genesys IVR Developer (Only W2)

Smart Source Technologies

•

Plano, Texas, USA

Contract

Genesys IVR Developer Plano, TX Pay Rate: $60- $65 /hr W2 Duration: 6 - 12 months contract Job description 10+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud;Configure and troubleshoot Genesys software and hardware componentsIntegrate Genesys with Third-party applications anSystemsStrong experience with Genesys Framework including IVR development /Scripting, Routing Strategy and ReportingWorking experience on Major Genesys and NICE
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Posted 4 days ago | Updated 2 days ago

Need- Technical Project Manager with Genesys

ASCII Group LLC

•

Sunnyvale, California, USA

Contract

Hi, The following requirement is open with our client. Client: : TCS / Title : Technical Project Manager with Genesys Location : Sunnyvale, CA / Austin, TX Duration : 12 Months Rate : Visa : H1b ,H1b-T,TN . visa Relevant Experience (in Yrs.) : 10+ Passport number Mandatory Onsite Position An experienced technical project manager and data architect to manage the business data and reporting needs of a large contact centre platform migration project.Work closely with other cross-functional te
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Posted 10 days ago

Genesys Developer

Innova Solutions, Inc

•

Plano, Texas, USA

Contract

Innova Solutions has a client that is immediately looking for a Genesys Developer. Position type: Full-time, Contract Duration: 12 months (with high possibilities of extension) Location: Charlotte, NC / Plano, TX (Hybrid 3 days onsite 2 days remote) As a Genesys Developer, you will: Position Summary/Job description: 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud.Configure and troubleshoot Genesys software and hardware compone
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Posted 60+ days ago | Updated 3 days ago

Salesforce Developer with Genesys

Randstad Digital

•

Remote or Rolling Meadows, Illinois, USA

Contract

job summary: Job Overview: We are seeking a skilled Salesforce Developer to design, develop, and maintain scalable solutions on the Salesforce platform. This role involves working closely with business and technical teams to align Salesforce functionality with key business processes. Key Responsibilities: Design and build custom Salesforce solutions using Apex, Visualforce, and Lightning Components (Aura/LWC) Collaborate with admins, engineers, and stakeholders to define technical requiremen
Posted 5 days ago | Updated 2 hours ago

Genesys Developer (Remote)

Prohires

•

Remote

Third Party, Contract

Job Title: Genesys Developer Location: Remote Duration: 12 Months Contract Interview Mode: Phone and Teams Job Summary Troubleshooting issues and providing phone support to the agentsEngage with customers as needed to understand business challenges and define technology-driven solutions that improve customer engagement and agent efficiency.If needed, assist with current project design and architect AI-powered contact center solutions, integrating technologies such as Conversational AI, Agent As
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Posted 3 days ago

Genesys SME/Architect

ACI Infotech

•

US

Full-time, Contract

Hi, My Name is Noel Austin am a Technical recruiter from ACI Infotech Solutions, I have an opportunity that aligns well with your expertise. Please find the job description below. If you're interested, could you send me your updated resume? Looking forward to hearing from you! Genesys SME/Architect Location: Remote Duration: Long Term Contract Job Description : Design, develop, and deploy chatbots using the Genesys CloudEx platform to automate customer interactions across multiple channels
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Posted 12 days ago | Updated 1 day ago

Genesys Developer

Sage IT Inc

•

New Jersey, USA

Full-time, Contract, Third Party

Role: Genesys Developer Newark, NJ/Dallas, TX/Charlotte, NC Contract Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect. Thorough understanding of Genesys Framework, Integration with internal and external components. Deli
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Posted 60+ days ago | Updated 2 days ago

Contact Center Data / AI Architect (Genesys / Five9) (450714)

Vaco by Highspring

•

Phoenix, Arizona, USA

Contract

Contact Center Data / AI Architect (Genesys / Five9) | 450714 DETAILS Location: Desert Ridge, AZ 85050 (onsite 3-days per week) Position Type: 12M Contract (w/ possibility to convert to fulltime) Hourly / Salary: flexible based on experience JOB SUMMARY Vaco Technology is currently seeking a Contact Center Data / AI Architect Genesys | AI Strategy / CCaaS Migration for a 12M contract opportunity located in Phoenix AZ (onsite 3-days per week). The Contact Center Data / AI Architect will lead th
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Posted 12 days ago | Updated 5 days ago

Genesys Consultant :: Phoenix AZ

Sage IT Inc

•

Phoenix, Arizona, USA

Third Party, Contract

Genesys Developer Phoenix, AZ Long Term Contract JD: Candidate must have Deep knowledge of call flows, IVR, skill-based routing, omnichannel servicing, and customer journey orchestration. Candidate must be able to : Assess the current Genesys architecture (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and design a migration roadmap to a CCaaS platform. Evaluate and recommend which components of Genesys should be migrated, retired, or replaced. knowledge of Routing Logic & WFM Analyze exi
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Posted 12 days ago | Updated 2 days ago

Genesys Cloud Infrastructure Architect

Trident Consulting Inc.

•

Remote

Contract, Third Party

Position: Genesys Cloud Architect Job Location: Remote - PST Job Type: Contract Required Skills: Proven 15+ years of experience with Genesys Cloud. Strong background of 15+ years in designing and deploying scalable, cloud-native architectures. Expertise in data quality, governance, and integration best practices. Excellent problem-solving, communication, and collaboration skills. Ability to thrive in a hybrid work environment and manage multiple priorities. Demonstrated commitment to continuo
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Posted 27 days ago | Updated 2 days ago