genesys engineer jobs

Remote

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2d ago

Genesys Cloud EngineerJob Overview: The Genesys Cloud Engineer is a critical technical role responsible for delivering Genesys Cloud implementation services, value add customizations, and providing exceptional customer support. This position focuses on the configuration, integration, and ongoing support of Genesys Cloud solutions. The ideal candidate will have a strong technical background, excellent problem-solving skills, experience in Genesys integration and customization, and a customer-cent

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Full-time

80,000 - 100,000

Genesys Engineer, Senior

Charlottesville, Virginia

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Today

Provides hardware/software support of computing systems in the following areas: application development/maintenance operating systems computer operations telecommunications field engineering or systems control. Install/modify/monitor basic routine and advanced computer systems and programs. Design new basic routine and advanced computer system and/or programs. Displays great competency in implementation and troubleshooting of Call Flows and Queue Designs using Interactive/CIC Attendant Makes us

Full-time

USD 73,453.00 - 146,905.00 per year

Genesys Cloud Contact Center Tier III Engineer

Remote

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10d ago

We re Hiring! Join us for a long-term remote opportunity where your expertise truly makes an impact. We re looking for a skilled Genesys Cloud Contact Center Tier Engineer to be part of our team. This is a 12-month contractual role. Shift is 2 AM-12 PM ; Sun-Wed (4*10 hrs) Qualifications: Bachelor s degree required or equivalent experience. At least 8 years of hands-on configuration, implementation, upgrading/patching, and technical trouble-shooting support experience in voice, UC, Contact Cen

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Contract

Depends on Experience

Genesys Engage CTI IVR Engineer

Charlotte, North Carolina

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Today

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Genesys Engage Engineer in Charlotte, NC Irving TX, Minneapolis MN, (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not

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Contract

69.5/hr - 78.31/hr

Genesys Administrator / IWD Support Specialist

Lansing, Michigan

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Yesterday

For over 16 years, Trilyon has been a leader in global workforce solutions, specializing in Cloud Technology, AI/ML, Software Development, Technical Writing, and Digital Transformation. We partner with top companies to deliver high-quality talent in engineering, IT, and emerging technologies. For additional information or to view all of our job opportunities, please visit our website: We are seeking a Genesys Administrator / IWD Support Specialist to join our team. This role will involve support

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Contract

Sr. Genesys Developer

Lansing, Michigan

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Today

Genesys Architecture Deep understanding of Genesys system architecture On-Prem Design of scalable, high-availability, and secure Genesys environments Expertise in component interactions: Interaction Server, URS, Stat Server, Config Server, Message Server, etc. Experience in environment sizing, network design, and failover strategies Genesys Framework Management Administration of core Genesys components: Config Server, Stat Server, Message Server, T-Server Hands-on experience with Configuration

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Full-time

Genesys Developer

Hybrid in Addison, Texas

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26d ago

Innova Solutions is immediately hiring for a Genesys Developer. Position type: Contract to Hire Location: Addison, Texas & Charlotte, NC (Hybrid) Required Skills: 10+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud;Configure and troubleshoot Genesys software and hardware componentsIntegrate Genesys with Third-party applications and SystemsStrong experience with Genesys Framework including IVR development /Scripting,Routing Strategy an

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Contract

$65 - $68

Hiring Genesys Contact Center for Houston, TX

Houston, Texas

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5d ago

HexaCorp is hiring Genesys Contact Center for our client in Houston, TX Role: Genesys Contact Center Location: Houston, TX Duration: Long Term Contract. Key Skills & Experience Genesys Contact Center Genesys Engage, Genesys CX Amazon Connect Experience with other leading Contact Center technologies will be an added advantage Strong expertise in application & platform support (predominantly) Good troubleshooting and incident resolution skills for P1/P2 issues Strong communication and collaborati

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Contract

$50 - $70

Genesys Developer - Newark, NJ (Hybrid Onsite)

No location provided

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Yesterday

Position: Genesys Developer Location: Newark, NJ (Hybrid Onsite) Duration: 6 months Job Description: Minimum 3-5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. Functional and hands-on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications solutioning using Genesys Cloud CX Architect. Thorough understanding of Genesys Framework, Integration with internal

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Contract, Third Party

Genesys Cloud Developer

Phoenix, Arizona

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Today

Job Summary: We are seeking a skilled Genesys Cloud Developer & Designer with hands-on experience in IVR development, contact center architecture, and Genesys Cloud (PureCloud) solutions. The ideal candidate will be responsible for designing, developing, and maintaining customer experience flows across voice and digital channels using Genesys Cloud tools. Key Responsibilities: Design and develop IVR call flows and routing strategies using Genesys Cloud Architect. Collaborate with business stak

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Contract

$0.00

Genesys Developer - Lansing, MI

Hybrid in Charlotte, North Carolina

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Yesterday

DTS is looking for experienced Genesys Developer for our direct client project in Lansing, MI Top Skills & Years of Experience: 3-5+ years for the overall Genesys administration/IWD support experienceJava - Used for building/maintaining routing strategies, APIs, and integration components in Genesys environment 3-5+ yearsJavaScript - Used in web services, APIs, and Genesys Workspace customizations 3-5+ yearsOracle Database - Writing SQL queries, stored procedures, and analyzing configuration/rep

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Contract

DOE

Genesys Cloud Architect

No location provided

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Today

Job Description We are seeking a highly experienced Genesys Cloud Architect with 15 years of experience to join our team As a Genesys Cloud Architect you will be responsible for designing and architecting Genesys Cloud solutions based on business requirements and technical considerations You will collaborate with stakeholders lead the implementation and configuration of Genesys Cloud solutions and oversee the integration with other systems and applications Additionally you will provide technical

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Third Party, Contract

Genesys cloud Architect

Charlotte, North Carolina

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3d ago

Role: Genesys cloud Architect Location: - Wilmington, DE Charlotte, NC Addison, TX (ONSITE) Duration: Fulltime JD- Required Qualifications: Bachelor s degree foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 7years of experience in Genesys 7 yrs of exp in IVR Application Development, API integration, Java, planning of implemention, and maintains the technology infrast

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Full-time

$140,000+

Genesys Cloud Architecture

Raritan, New Jersey

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24d ago

Genesys Cloud Architecture Roles & Responsibilities Provide advanced troubleshooting for applications and systems, determining cause and effect.Provide 24 x 7 on call support as part of a scheduled rotation with other team members.Understand and apply advanced system/application administration, management and performance tuning techniques.Assist with day-to-day operation support, performance tuning, disaster recoveryMentors newly hired representatives to ensure a smooth transition from learning

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Full-time

$62,000 - $116,000

Terraform expert for Genesys Cloud CC

Remote

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10d ago

Are you a CI/CD wizard with Terraform and GitHub?We re searching for a Genesys Cloud Contact Center expert who has significant experience in creating and managing CI/CD pipelines for Genesys Cloud CC using Terraform, GitHub, etc. Location: Remote1 Year + Contract Infrastructure as Code (IaC) Terraform Fundamentals Writing and organizing Terraform configuration files (.tf) Understanding Terraform state files and workspaces Using Terraform variables, outputs, and modules Managing Terraform remote

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Contract

Depends on Experience

Genesys Cloud Technical Analyst

Draper, Utah

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3d ago

Position: Senior Technical Analyst, Genesys Cloud Location:Salt Lake City, UT Contract duration: Long-Term Contract, 3 months rolling About the Role: We are looking for a Senior Technical Analyst with expertise in Genesys Cloud CX to design, optimize, and integrate global contact center solutions. The role bridges business requirements with technical execution, delivering scalable omnichannel workflows that enhance customer experience and operational efficiency. Key Responsibilities: Build and

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Contract

Depends on Experience

Business Systems Analyst (Genesys Cloud CX)

Austin, Texas

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9d ago

Position: Business Systems Analyst, Genesys Cloud Location: Austin, TX (Hybrid - 3 days a week from office, 2 days remote) Contract duration: Long-Term Contract, 3 months rolling About the Role: We are looking for a seasoned Business Systems Analyst with deep experience in contact center technology, especially Genesys Cloud, and a strong track record of supporting or implementing back-office routing frameworks. In this role, you ll serve as a key partner to Product and Engineering teams, ensurin

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Contract

Depends on Experience

Business Systems Analyst - Contact Center/Genesys Cloud

Remote

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Yesterday

AVA Consulting is seeking a Business Systems Analyst - Contact Center Technology Location: Remote - US U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Job Description: We are looking for a seasoned Business Systems Analyst with deep experience in contact center technology, especially Genesys Cloud, and a strong track record of supporting or implementing back-office routing frameworks. In this role, you ll serve as a key partn

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Contract

Depends on Experience

Genesys Functional Lead

No location provided

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Yesterday

Overview Job Title: Genesys Functional Lead Location: Remote (US) Type: Corp to Corp Start Date: ASAP Travel: Some travel required to Los Angeles, CA About Cayuse Commercial Cayuse Commercial Services (CCS) delivers fresh solutions to business challenges in the technology and business services environment. Services available are application development, business process outsourcing, data services, and professional services. Cayuse helps clients to achieve impactful outcomes such as improved

Full-time

Depends on Experience

Genesys Cloud Consultant

New Jersey

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Yesterday

Domain Financial services Work Location Addison, TX Pennington, NJ Plano, TX Job Description Our client is seeking Genesys Cloud Consultant This position will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code deliverables for a module, l

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Full-time

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genesys engineer jobs