genesys engineer Jobs

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Genesys Cloud Engineer

Beacon Hill Staffing Group

Remote

Full-time

As a Senior Genesys Engineer, you will lead the design, configuration, development, implementation, and support of Genesys technologies. You will serve as the technical point of contact for all cloud services consumed by the team and collaborate with other IT resources, internal business stakeholders, external clients, and vendors. Essential Duties and Responsibilities: Lead engineer for Genesys implementation and upgrade projects, working closely with Field & Support Engineering. Design, confi

Sr. Production support Engineer (Genesys)

Cognizant Technology Solutions

Charlotte, North Carolina, USA

Full-time

Cognizant Technology Solutions is looking for a support engineer to join in our team of IT professionals in a permanent role. If you meet our background requirements and skills and are looking for an opportunity with these skills and expertise, here is the ideal opportunity for you! Cognizant's 'Customer service Transformation' team is part of Cognizant's Enterprise Platform Services (EPS). This is transforming rapidly, thanks to expanding digital technologies, AI-driven self-service, and the ad

Genesys Test Engineer

Calsoft Labs

Austin, Texas, USA

Contract

We have W2 Contract Position as a Genesys Test Engineer role with one of our direct client in Austin, TX, San Jose, CA and Salt Lake City, UT Title: Genesys Test Engineer Location: Austin, TX, San Jose, CA and Salt Lake City, UT (Onsite) Job Description: Need 5+ years of exp.Genesys Cloud Testing experience RequiredIVR Testing, Genesys Testing experience RequiredPrefer to have experience in Genesys cloud testing.Working experience validating various Contact Center components related to voice,

Genesys Cloud Engineer

Strategic Staffing Solutions

Charlotte, North Carolina, USA

Contract

Genesys Cloud Engineer W2 ONLY Location: Charlotte, NC Setting: Hybrid schedule is preferred and would be 2-3 days/week in office. Contract: 12 Months+ Pay rate: $75+ Description: Experience developing in Genesys Pure Cloud.Work as part of a cross-functional team responsible for full end to end development of the Genesys application.They are expected to learn and contribute outside of their normal skill set.In addition, they are expected to teach existing resources as the company their developme

Senior Genesys Test Engineer

Ocean Blue Solution

Texas, USA

Full-time, Part-time, Contract, Third Party

Senior Genesys Test Engineer San Antonio, TX (Hybrid) Long-Term Contract Oceanblue Solutions assisting a client, a prestigious and large investment management company in their search for a Senior Genesys Test Engineer. This is a long-term contract opportunity based out of San Antonio, TX (Hybrid). Qualifications: Working experience validating various Contact Center components related to voice, email, and work items channels both on-Prem and Genesys cloud to include Genesys data and reporting.

Senior Genesys Test Engineer

IT Minds LLC

San Antonio, Texas, USA

Contract, Third Party

Position : Senior Genesys Test Engineer Location : San Antonio, Texas (Onsite) Experience : 10+ Years Job Roles & Responsibilities: Working experience validating various Contact Center components related to voice, email, and work items channels both on-Prem and Genesys cloud to include Genesys data and reporting.For both Functional and Non-Functional expertise in Test Case Design, Test Execution, Defect Management, Reporting and Test Asset Maintenance (manual and automated). Experience of loggin

Contact Center/Genesys Engineer

SPECTRAFORCE TECHNOLOGIES Inc.

Westlake, Texas, USA

Contract

Sr Software Engineer Contact Center/Genesys Westlake, TX/Merrimack, NH Hybrid: 2 weeks onsite per month (alternating weeks - one week onsite and one week remote then repeat) 12 months+ contract W2 Only Minimum pay starts from $60/hr Candidate Profile: the candidates should have at least 1 deep technical experience in addition to Genesys expertise, something like (not limited to):Coding language like java, C++, python, Perl, etc even HTML, JavaScript, and CSSRDBMS knowledge and SQL, PL/SQL, NOSQL

Immediate Hiring::Direct Client::Genesys Software Engineer- Contact Center::HYBRID ROLE

HCL Global Systems

Roanoke, Texas, USA

Contract

Job Title: Software Engineer- Contact Center HYBRID ROLE (5 Days a Month) Location: Westlake, TX or Merrimack, NH Duration: Long term Job Description: JD is below, but the candidates should have at least 1 deep technical experience in addition to Genesys expertise, something like (not limited to): a coding language like java, C++, python, Perl, etc even HTML, JavaScript, and CSS RDBMS knowledge and SQL, PL/SQL, NOSQL Automated test tools or frameworks winrunner, cucumber, selenium Devops tools

QA Analyst III/Test Engineer with Genesys Exp.

AVA Consulting

Austin, Texas, USA

Contract

AVA Consulting is seeking a QA Analyst / Test Engineer Location: Austin, TX and San Jose, CA - Hybrid U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Description: We are seeking a highly skilled Test Engineer. The Test Engineer will work closely with the development team to identify test cases and develop automated test scripts to ensure that software products meet the highest standards of quality. The ideal candidate will be

Senior RF Engineer

ESPO Engineering Corp

Danvers, Massachusetts, USA

Full-time

Senior RF Engineer Location: Danvers, MA Job type and Duration: Permanent - Full-Time ship requiredOur client, a national Aerospace and Defense organization, is looking to hire an RF Engineer to join their dynamic Engineering team in Danvers, MA.This position requires you to be onsite in Danvers five days a week.The RF Engineer specializes in complex technical matters and provides engineering services for RF/Microwave/ Millimeter communications hardware systems for defense applications including

Senior RF Engineer

ESPO Engineering Corp

Chandler, Arizona, USA

Full-time

Senior RF Engineer Location: Chandler, AZ Job type and Duration: Permanent - Full-Time ship required.Our client, a national Aerospace and Defense organization, is looking to hire an RF Engineer to join their dynamic Engineering team in Chandler, AZ. This position requires you to be onsite in Chandler five days a week. The RF Engineer specializes in complex technical matters and provides engineering services for RF/Microwave/ Millimeter communications hardware systems for defense application incl

Genesys Developer

Avanciers LLC

Austin, Texas, USA

Full-time

Title: Genesys Developer Location: Austin, TX Duration: Full time / COntract Responsibilities: Requirements Analysis: Engage with clients to gather and analyze their business requirements related to call routing, queue management, and resource optimization. Translate client requirements into technical specifications and design solutions using Genesys routing software. Solution Design and Configuration: Develop routing strategies, skills-based routing rules, and queue configurations to optimize

Genesys Developer - Full Time

United IT Solutions

Buffalo, New York, USA

Full-time

Title : Genesys Developer Location: Buffalo, NY (Onsite) Genesys Developer with Inbound Architect Flow with some outbound experience, Script development, and troubleshooting experience Jr to Mid Tier experienceGenesys Developer with Inbound Architect Flow experience, Script development, and troubleshooting experience Jr to Mid Tier experience

Genesys Cloud Developer

Entech

Malvern, Pennsylvania, USA

Full-time

We re living and working in the midst of a digital revolution, and the demand for optimized technology practices has never been more critical for businesses. At Entech, it s our mission to help companies navigate the changing environment and accelerate digital realization through the power of solutions, services, and product platforms. With comprehensive end-to-end offerings, we advise, engineer, and manage, ensuring our clients proactively drive toward success in this ever-evolving digital land

Genesys Consultant

ApTask

Austin, Texas, USA

Contract

Position Title: Genesys Consultant Job Location: Austin, TX (Onsite) Job Type: FTE or Contract JOB DESCRIPTION: As a Consultant for Genesys eService Solution, you will be responsible for providing expert consultation, implementation, and support services to clients utilizing Genesys eService solutions. You will play a crucial role in understanding client requirements, designing tailored solutions, and ensuring successful deployment and integration of Genesys eService technologies to optimize cus

Genesys Developer - Buffalo, NY (Hybrid) - Full Time

United IT Solutions

Buffalo, New York, USA

Full-time

Position : Genesys Cloud CX Developer Location : Buffalo, NY (Hybrid) Full Time Job description plus years experience with non-voice Genesys Contact Center developer experience with predictive routing, engagements, so-browse, screen sharing, and/or agent assist development experienced. Nice to have Visio call flow design experienced reading and creating.

Business Analyst +Call center domain exp/Genesys cloud must(F2F interview mandatory)

CA-One Tech Cloud Inc.

Austin, Texas, USA

Full-time, Third Party

Need strong technical business analyst with call center domain experts ot Genesys cloud exp(either one is must along with BSA) Tech Business Analyst - Austin TX SQL strong exp (in-person F2F interview) Call center or Genesys exp is must(any one ) Skills: Experience in the Contact Center domain as a Business Analyst, Product Owner, or Product Manager Experience in Coaching & Quality function (NICE, Genesys, Call Miner products etc.) Experience in Workforce Engagement Management function (NICE, G

genesys

SLK America Inc.

Buffalo, New York, USA

Full-time

Mid to Sr Genesys Cloud CX Developer[off the hook team] 1. 5 to 10+ years of Voice and Omnichannel experience required. Jira users. Agile experienced. Providing Business As Usual IVR call flow change support. New call flow build support. Mentoring/Coaching others team members. Elevated troubleshooting experience. Mid Genesys Cloud CX 5 plus years experience with non-voice Genesys Contact Center developer experience with predictive routing, engagements, so-browse, screen sharing, and/or agent a

Tech Analyst (Speech & Text Analytics) Contact Center Background - 100% REMOTE

SecureKloud Technologies Inc.

Remote

Contract

Position: Tech Analyst (Speech and Text Analytics) Location: Remote Duration: Very Long term contract Day to Day Responsibilities of this Position and Description of Project: Gather and define requirements/solutions for Speech & Text Analytics solutions Interact with stakeholders to facilitate collaboration between the business, and technical teams to define and deliver solutions. Perform in-depth analysis to identify high-level business and functional requirements. Create and maintain requireme

Full Time Role :: Consultant for Genesys eService Solution :: Austin TX

TekShapers

Austin, Texas, USA

Full-time

Hi My name is Amit Kumar and I am a Staffing Specialist at Tekshapers Inc. I am reaching out to you on an exciting job opportunity with one of our clients. Employment type Full time Job Title Consultant for Genesys eService Solution, Job Location Austin TX Duration Full Time Experience level 10+ ears Mandatory Skills Genesys Job Description Genesys 8.x, Genesys, python, RabbitMQ, Apache Kafka,Cloud (IaaS), Kubernetes As a Consultant for Genesys eService Solution, you will be responsible for