Search Jobs | Dice.com

Nashville, Tennessee

•

Yesterday

Job Title: Service Desk Personnel Duration: 12 Months Location: Nashville, Tennessee Job Description: Must be able to lift at least 50 pounds. IT Call Center Experience preferred - Able to handle call volume of up to 30 calls per day. People/Customer Service skills required Printer Administration and Troubleshooting - Server Print Queue, and local Queues Active Directory Management - Able to navigate Different OUs - Able to look up attributes - Able to reset password and unlock accounts. iOS Ma

Easy Apply

Third Party, Contract

Up to $30

Helpdesk Support Specialist

Nashville, Tennessee

•

3d ago

Position : Service Desk Personnel Location : Nashville , TN Client : State of TN Position id : 65469 Must be able to lift at least 50 pounds. IT Call Center Experience preferred - Able to handle call volume of up to 30 calls per day. People/Customer Service skills required Printer Administration and Troubleshooting - Server Print Queue, and local Queues Active Directory Management - Able to navigate Different OUs - Able to look up attributes - Able to reset password and unlock accounts. iOS Mana

Easy Apply

Full-time

22 - 28

HelpDesk (Customer Support)

Remote or Hybrid in Denver, Colorado

•

7d ago

REMOTE- LOCALS ONLY Title : Help Desk Analyst-12209532 Location : 80203,Denver,CO Duration : 4 + Months Job Type : C Description : Job Description, Roles and Responsibilities The myColorado Customer Support work unit is responsible for providing support to assist in the delivery of government information technology services to Coloradans. The work unit provides Tier I and II support for state government digital services and acts as a liaison for identifying and escalating bugs, issues and/or s

Easy Apply

Contract

Depends on Experience

Technician 1 - Help Desk Support

Remote

•

Today

Description & Requirements Maximus is a trusted federal partner supporting mission critical programs for the Centers for Medicare & Medicaid Services (CMS). Through these partnerships, Maximus delivers compliant, mission driven services that help millions access vital healthcare information and benefits. This position is fully remote. Employment is contingent upon successful completion of a CMS client vetting process after offer acceptance. This is a temporary, time limited position. The projec

Full-time

USD 21.00 per hour

VSU - Technical Support Analyst - 100% ON SITE

Remote

•

Today

This role is 100% on site with the potential for 1 day a week remote. MUST BE ABLE TO INTERVIEW AND WORK ON SITE. LOCAL CANDIDATES STRONGLY PREFERRED. Max vendor ABOUT THE ROLE 100% on site with 1 Possible Telework Day Key Responsibilities Identify & Resolve: Act as the primary filter for incoming technical requests, resolving 70-80% of issues on the first call.Ticketing & Documentation: Maintain detailed logs of all interactions in our ITSM (e.g., ServiceNow).Remote Troubleshooting: Use re

Full-time

EPIC Help Desk Support

Remote

•

Yesterday

EPIC Help Desk Location: Remote Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred) Open to working an 8 am- 8pm CT shift Do Ensure timely response of all the tickets raised by the client end us

Easy Apply

Contract, Third Party

Depends on Experience

Application Support

Nashville, Tennessee

•

Today

Description This role is responsible for installing, configuring, monitoring, and supporting both internally developed and COTS applications used by the department. The person will perform daily health checks, monitor alerts, troubleshoot issues, and escalate items that cannot be resolved to the appropriate teams while providing relevant troubleshooting details. They will help progress issues by gathering clarification and maintaining clear communication around status and next steps. A major obj

Full-time

USD 33.00 - 37.00 per hour

Help Desk Team Lead

Franklin, Tennessee

•

Today

Help Desk Team Lead | Franklin, TN Contract Duration: 12 Months Work Model: Hybrid Location: Franklin, TN About the Role We're looking for a Help Desk Team Lead to join a well-established organization's IT team in Franklin. This is a hands-on leadership role where you'll balance supervising the help desk team with staying technical and solving real problems. If you're ready to step up, take ownership, and be a go-to person for both your team and leadership, this could be a great fit. What Yo

Full-time

USD 22.00 - 25.00 per hour

Help Desk Team Lead

Franklin, Tennessee

•

Today

Description Primary responsibility of this position is to maintain daily performance of computer systems in North America. This position is also responsible for maintenance of network accounts, and tracking IT hardware and software assets of the company. This individual will: - Help supervise help desk agents, workflows, and day-to-day tasks - Serve as an escalation point for the IT Help Desk, following up and resolving major issues - Work with other departments to implement projects & resolv

Full-time

USD 22.00 - 25.00 per hour

IT Helpdesk Team Lead

Franklin, Tennessee

•

Yesterday

Job Title: IT Helpdesk Team Lead Location: Franklin, TN (Onsite) Duration: 12 months contract Job Summary We are seeking an experienced IT Helpdesk Team Leader to oversee daily helpdesk operations, support team performance, and ensure timely resolution of technical issues. This role combines strong technical expertise with leadership capabilities to drive service excellence. Key Responsibilities Supervise helpdesk agents, workflows, and day-to-day support activitiesAct as the primary escalatio

Easy Apply

Contract

$20 - $23

EMR Help Desk (MyChart-Tier1)

Remote

•

Yesterday

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred)

Easy Apply

Contract

15 - 15

EPIC Help Desk

Remote

•

Yesterday

EPIC Help Desk Location: Remote Contract We are seeking a candidate with experience in Epic EMR Tier 1 and MyChart Tier 1 support, along with a background in help desk or call center environments handling inbound and outbound technical support calls. The role requires familiarity with ticketing systems (preferably ServiceNow) and the ability to create knowledge base articles and user guides. Candidates must be open to working in an 8 AM 8 PM CT shift. Key Responsibilities:Respond to and resolv

Easy Apply

Part-time

Depends on Experience

Senior Help Desk Technician II

Remote or San Francisco, California

•

Today

Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cu

Full-time

USD 108,000.00 - 156,000.00 per year

Senior Help Desk Technician

Remote or San Francisco, California

•

Today

Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutti

Full-time

USD 40,000.00 - 80,000.00 per year

IT Manager - Helpdesk

Remote

•

Today

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! Overview Mentoring the Service Desk Tier 1 & Tier 2 teams, providing guidance and conducting performance evaluations. Monitor the teams performance, foster p

Full-time

USD 97,500.00 - 146,250.00 per year

Help Desk Analyst-Local to Colorado only

Remote

•

6d ago

Help Desk Analyst 5 Months Denver, CO (REMOTE) *Local Candidates Only* Job Description, Roles and Responsibilities The myColorado Customer Support work unit is responsible for providing support to assist in the delivery of government information technology services to Coloradans. The work unit provides Tier I and II support for state government digital services and acts as a liaison for identifying and escalating bugs, issues and/or security breaches.This position provides Tier I and II technic

Easy Apply

Contract

20 - 28

Help Desk Associate

Remote or Westlake, Ohio

•

Today

United Consumer Financial Services Compa As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. The Help Desk Associate provides first-level technical support to end-users, en

Full-time

Help Desk

Remote or New Castle, Delaware

•

Today

Responsibilities This is an application-related Helpdesk position and not a computer hardware, software, or networking-related help desk position. Candidates will be trained on Microsoft custom-built applications & will have to provide helpdesk support for these applications. Candidates will have to work through the helpdesk tickets assigned to them towards resolution by understanding the issue and working towards a resolution. Preferred candidates are those who have exposure to help desk tools,

Contract

competitive

EPIC Help Desk

Remote

•

Yesterday

Role: EPIC Help Desk Location: Remote Duration: Contract Job Description Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred) Open to working an 8 am- 8pm CT shift Do Ensure timely response of all

Easy Apply

Contract

Depends on Experience

Help Desk Engineer Tier 2

Nashville, Tennessee

•

Today

JOB DETAILS: Title: Tier 2 Service Desk Engineer Location: Nashville, TN Type: 06 - 12 plus months contract (extendable) Job Description: We are seeking a creative, energetic individual with technical skills and experience, who communicates well, and loves being customer focused. Looking for engineers who bring fresh ideas from all areas and backgrounds, but above all a Service Desk engineer should enjoy working patiently and positively with people of varying technical capabilities. What You ll

Easy Apply

Contract

$30 - $38

Filter Results

Job post features

Posted date

Work settings

Employment type

Distance

Employer type

Work authorization