Princeton, New Jersey
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Today
Role Title: Principal Salesforce Service Cloud & Contact Center Architect Location: Princeton, NJ (Onsite) Role Summary We need a senior, customer-facing architect to lead Contact Center transformation leveraging Salesforce Service Cloud, Service Cloud Voice (SCV), Agentforce, and enterprise CTI/CCaaS integrations (Genesys/Five9/Amazon Connect). This is a hands-on architecture + workshop leadership role, not an admin or developer role. Mandatory Experience Candidates must demonstrate: Sal
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