Search Jobs | Dice.com

Remote

•

Today

We are seeking a highly skilled NICE CXone Technical Lead to design implement and lead contact center solutions on the NICE CXone platform with 811 years of experince The role involves endtoend ownership of CXone implementations integrations and optimizations while guiding technical teams and collaborating with business stakeholders to deliver scalable secure and highperformance contact center solutions Key Responsibilities Lead the design development and deployment of NICE CXone solutions acros

Easy Apply

Contract

Depends on Experience

NICE CXOne Tech Architect

Charlotte, North Carolina

•

Today

Hi,Hope youare doing well.Position: Nice CXOne Tech ArchitectLocation: Charlotte, NCJob Description:We are seeking a highly experienced NICE CXone Technical Architect to lead the technical architecture design and governance of cloud contact center solutions on the NICE CXone platform with 12-15 years of experience This role is responsible for defining scalable secure and highperformance architectures across voice and digital channels leading complex integrations and providing technical direction

Easy Apply

Full-time, Third Party

60 - 65

NICE CXone Lead

Remote

•

Today

Key Responsibilities Lead the design development and deployment of NICE CXone solutions across voice and digital channels Act as the primary technical authority for NICE CXone architecture and best practices Provide technical guidance mentoring and codedesign reviews for CXone developers and engineers Ensure solution scalability reliability and performance Design and configure IVR Studio script ACD call flows Skills Routing strategies Configure call recording reporting and realtime dashboa

Easy Apply

Contract

60 - 68

NICE CXone SME / Technical Lead / Architect

Remote

•

5d ago

Job Title: NICE CXone SME / Technical Lead / ArchitectLocation: RemoteEmployment: W2 or C2C Job Summary:We are seeking a NICE CXone SME / Technical Architect with strong hands-on experience in ACD, IVR, WFM, and QA. The role is responsible for designing, configuring, and optimizing the NICE CXone platform, supporting contact center operations, and leading technical implementations and integrations. Key Responsibilities: Configure and manage NICE CXone ACD, IVR, Omni-channel routing (voice, chat,

Easy Apply

Contract, Third Party

Depends on Experience

Nice CXone Developer

Plano, Texas

•

23d ago

Job Title: Nice CXone Developer Location:Plano TX (onsite) Note: F2F is mandatory for Client round And looking for CX one Scripting experience Try for locals first if not non-locals are also fine (Virtual Interview -client) Job Description: We are looking for an experiencedNICE CXone Developerwith over 10+ years of experience in design, develop, implement, and support cloud-based contact center solutions. The ideal candidate has strong expertise in NICE CXone Studio scripting, API

Third Party, Contract

Depends on Experience

Telephony/IVR/Contact Center/Nice CXone

Hybrid in Dallas, Texas

•

15d ago

Role: Telephony Platform Engineers with NICE CXone Location:Pleasanton, CA &Dallas, TX Onsite NICE CXone / Contact Center Engineer Primary profile they want Typical titles: NICE CXone Engineer NICE CXone Administrator Contact Center Platform Engineer CXone Telephony Engineer NICE InContact Engineer Key skills in resume: NICE CXone Administration CXone Studio scripting IVR call flows Contact center routing Agent configuration Telephony troubleshooting CXone reporting Experience: 5+ years conta

Easy Apply

Third Party, Contract

Depends on Experience

NICE CXONE Engineer

Hybrid in Plano, Texas

•

9d ago

Hi,Hopeyou''redoing great! I have urgent requirements forNICECXONE Engineer.If you are interested, then please share your resume. Role: NICECXONE Engineer Location: Plano, TX- Hybrid Duration: 12+ Months and Contract

Easy Apply

Contract, Third Party

Depends on Experience

Nice CXOne Developer

Plano, Texas

•

Today

Key Responsibilities:Design, configure, implement, and supportNICE inContact(CXone) solutions for contact center operations.Create and manage ACD, IVR, call flows, scripts, and Studio configurations.Troubleshoot and resolve issues related to call routing, agent connectivity, and platform performance.Support integrations betweenNICE inContactand CRM systems (e.g., Salesforce, ServiceNow).Work closely with business stakeholders to gather requirements and deliver contact center solutions aligned wi

Easy Apply

Contract, Third Party

Depends on Experience

NICE CXone Technical Architect

Remote

•

9d ago

Role Summary The NICE CXone SME & Technical Architect owns the endtoend architecture, configuration, and operational excellence of the CXone platform acrossACD & OmniRouting, IVR & Trunking, Admin & Agent Applications, and WFM & QA. This leader translates business goals into scalable contact center designs, guides delivery from discovery through hypercare, audits clients existing NICE CXOne environment and drives measurable improvements in customer and agent experience. The role ishandson(build,

Easy Apply

Full-time, Third Party

Depends on Experience

NICE CXone Business Analyst

Plano, Texas

•

9d ago

Gather and document business requirements for NICE CXone (IVR, ACD, WFM, Omnichannel) and translate them into functional specifications and user stories.Collaborate with stakeholders, contact center teams, and technical teams to design and optimize customer experience workflows and call flows.Perform data analysis and reporting on contact center KPIs (CSAT, SLA, AHT, call volumes) to drive business insights and improvements.Support system configuration, UAT, and production validation for NICE CX

Easy Apply

Third Party, Contract

Depends on Experience

Nice CXone Developer

Remote

•

22d ago

Job Title: Nice CXone Developer Location: Plano TX (onsite) Onsite/hybrid/ Remote: Complete Onsite Job Description: We are looking for an experiencedNICE CXone Developerwith over 10+ years of experience in design, develop, implement, and support cloud-based contact center solutions. The ideal candidate has strong expertise in NICE CXone Studio scripting, APIs, integrations, and contact center workflows. Key ResponsibilitiesSolution Development Design and develop IVR and ACD call flows usingNICE

Easy Apply

Contract

Depends on Experience

Nice CXOne Architect

Detroit, Michigan

•

Today

Location: Detroit, MI Salary: $120,000.00 USD Annually - $150,000.00 USD Annually Description: You must be able to accept w2 employment without sponsorship. Not open for c2c arrangements. NICE CXone Architect (Remote - Client in Detroit) About the Role The NICE CXone Architect will lead the design and implementation of enterprise-scale contact center solutions, driving the migration from Cisco UCCE/UCCX to NICE CXone. This role defines the end-to-end architecture, ensures platform scalabil

Contract

USD 120,000.00 - 150,000.00 per year

Communications Lead / Analyst - Internal Communication - Stakeholders

Remote

•

Yesterday

Bachelors degree Experience creating communications schedules and strategy for IT projects. If they have done it for a PBM or Healthcare it would be very nice. Must have led communications efforts with a focus on translating content and message delivery. SharePoint experience. Smartsheet would be nice 5 years of experience in communications, change management, or regulatory program leadership. Exceptional communication and stakeholder engagement skills. Exceptional writing and editing skills. Ex

Easy Apply

Contract

$50+

Contact Center Engineer (Nice / LiveVox)

Rollingwood, Texas

•

15d ago

POSITION SUMMARY/RESPONSIBILITIESFunctions as a Contact Center Engineer responsible for the design, configuration, and support of enterprise contact center platforms, including NICE (CXone/InContact) and/or LiveVox. Supports inbound and outbound call center operations by maintaining dialers, call routing, IVR workflows, and integrations with internal systems. Works closely with operations, business teams, and IT to optimize call center performance, improve customer experience, and ensure system

Easy Apply

Full-time

$60000

Senior Associate, Digital Upsell

New York, New York

•

2d ago

{"description": "Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Sr. Associate, Digital Upsell is a high-energy, execution-focused role within Toast's Digital Upsell team. You will own upsell funnel conversion rate optimization across Toast's three core digital product surfaces-Toast Web, Toast Now, and Toast Shop- working at the intersection of CMS-drive

Full-time

USD 113,000.00 - 181,000.00 per year

Director, RIA Marketing

Dallas, Texas

•

Today

Job Description The Director, RIA Channel Marketing is a strategic, data-driven marketing leader responsible for building and scaling the marketing engine that drives growth across Cetera's RIA and Branches Channel. The Director will play a central role in delivering brand, digital, consumer demand generation, advisor-enablement, and content programs that accelerate AUM growth and improve client and advisor acquisition, retention, and productivity. This includes owning the RIA channel marketing

Full-time

USD 190,000.00 - 261,000.00 per year

Sr. Hardware Engineering Delivery Lead

Durham, North Carolina

•

5d ago

Position Title: Sr. Hardware Engineering Delivery Lead Location: Durham, NC priority would be onsite and will cover relocation (10-20% Travel required for this role) Duration: 6 months Contract-to-hire or Direct-hire Interview Process: Key here in the screening: Background in Automation, electro-mechanical roles and experiences. Somone that has Lead projects to develop the products themselves the hands-on experience. Client will be asking questions and wants to hear I instead of We . Wan

Easy Apply

Full-time

$165 - $175

Manager, Software Engineering - Healthtech

Seattle, Washington

•

Today

100% Remote! This Jobot Job is hosted by: Madeline Lazarus Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $160,000 - $230,000 per year A bit about us: We are in the Healthtech space! We're looking for a strong technical leader - not a people manager who used to code, but someone who still can. This role is for a hands-on Engineering Manager who has led teams of 5+ developers and brings both technical depth and practical leadership. You'l

Full-time

USD 160,000.00 - 230,000.00 per year

Manager, Software Engineering - Healthtech

San Francisco, California

•

Today

Full-time

USD 160,000.00 - 230,000.00 per year

Manager, Software Engineering - Healthtech

Austin, Texas

•

Today

Full-time

USD 160,000.00 - 230,000.00 per year

Filter Results

Job post features

Posted date

Work settings

Employment type

Distance

Employer type

Work authorization