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Remote

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Yesterday

Hi, Looking for strong Unified Communications and Collaboration (UCC) Engineer w/ NICE CXOne experience Key Responsibilities NICE CXone & Contact Center Management Design, deploy, configure, and support NICE CXone cloud contact center solutionsAdminister ACD, IVR, call routing, skills-based routing, and omnichannel (voice, chat, email, social, SMS) capabilitiesConfigure and maintain agents, skills, teams, dispositions, call flows, and schedulesSupport Workforce Engagement (WFM, QM, Analytics) mo

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Contract

Depends on Experience

NICE CXONE Engineer

Hybrid in Plano, Texas

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11d ago

Hi,Hopeyou''redoing great! I have urgent requirements forNICECXONE Engineer.If you are interested, then please share your resume. Role: NICECXONE Engineer Location: Plano, TX- Hybrid Duration: 12+ Months and Contract

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Third Party, Contract

Depends on Experience

Telephony/IVR/Contact Center/Nice CXone

Hybrid in Dallas, Texas

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17d ago

Role: Telephony Platform Engineers with NICE CXone Location:Pleasanton, CA &Dallas, TX Onsite NICE CXone / Contact Center Engineer Primary profile they want Typical titles: NICE CXone Engineer NICE CXone Administrator Contact Center Platform Engineer CXone Telephony Engineer NICE InContact Engineer Key skills in resume: NICE CXone Administration CXone Studio scripting IVR call flows Contact center routing Agent configuration Telephony troubleshooting CXone reporting Experience: 5+ years conta

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Contract, Third Party

Depends on Experience

Nice CXone Tech Lead

Remote

•

2d ago

Job Description:We are seeking a highly skilled NICE CXone Technical Lead to design implement and lead contact center solutions on the NICE CXone platform with 811 years of experince The role involves endtoend ownership of CXone implementations integrations and optimizations while guiding technical teams and collaborating with business stakeholders to deliver scalable secure and highperformance contact center solutionsKey ResponsibilitiesLead the design development and deployment of NICE CXone s

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Third Party, Contract

Depends on Experience

Nice CXOne Tech Lead

Remote

•

2d ago

We are seeking a highly skilled NICE CXone Technical Lead to design implement and lead contact center solutions on the NICE CXone platform with 811 years of experince The role involves endtoend ownership of CXone implementations integrations and optimizations while guiding technical teams and collaborating with business stakeholders to deliver scalable secure and highperformance contact center solutions Key Responsibilities Lead the design development and deployment of NICE CXone solutions acros

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Contract

Depends on Experience

NICE CXone Lead

Remote

•

2d ago

Key Responsibilities Lead the design development and deployment of NICE CXone solutions across voice and digital channels Act as the primary technical authority for NICE CXone architecture and best practices Provide technical guidance mentoring and codedesign reviews for CXone developers and engineers Ensure solution scalability reliability and performance Design and configure IVR Studio script ACD call flows Skills Routing strategies Configure call recording reporting and realtime dashboa

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Contract

60 - 68

Nice CXone Developer

Plano, Texas

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26d ago

Job Title: Nice CXone Developer Location:Plano TX (onsite) Note: F2F is mandatory for Client round And looking for CX one Scripting experience Try for locals first if not non-locals are also fine (Virtual Interview -client) Job Description: We are looking for an experiencedNICE CXone Developerwith over 10+ years of experience in design, develop, implement, and support cloud-based contact center solutions. The ideal candidate has strong expertise in NICE CXone Studio scripting, API

Contract, Third Party

Depends on Experience

Subject Matter Expert (SME) Omnichannel Implementation (Nice CX One)

Dallas, Texas

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2d ago

Our client is lookingSubject Matter Expert (SME) Omnichannel Implementation (Nice CX One) project Remote below is the detailed requirements. Job Title : Subject Matter Expert (SME) Omnichannel Implementation (Nice CX One) Location : Remote Duration:Long term Job Summary: We are seeking an experienced Omnichannel SME to lead and support the migration from NICE CXone to Amazon Connect. The ideal candidate will have deep expertise in contact center technologies, omnichannel strate

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Contract, Third Party

Depends on Experience

NICE CXOne Developer

Charlotte, North Carolina

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2d ago

Hi,Hope youare doing well.Position: Nice CXOne Tech ArchitectLocation: Charlotte, NCJob Description:We are seeking a highly experienced NICE CXone Technical Architect to lead the technical architecture design and governance of cloud contact center solutions on the NICE CXone platform with 12-15 years of experience This role is responsible for defining scalable secure and highperformance architectures across voice and digital channels leading complex integrations and providing technical direction

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Full-time, Third Party

60 - 65

NICE CXone SME / Technical Lead / Architect

Remote

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8d ago

Job Title: NICE CXone SME / Technical Lead / ArchitectLocation: RemoteEmployment: W2 or C2C Job Summary:We are seeking a NICE CXone SME / Technical Architect with strong hands-on experience in ACD, IVR, WFM, and QA. The role is responsible for designing, configuring, and optimizing the NICE CXone platform, supporting contact center operations, and leading technical implementations and integrations. Key Responsibilities: Configure and manage NICE CXone ACD, IVR, Omni-channel routing (voice, chat,

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Contract, Third Party

Depends on Experience

Nice CXOne Developer

Plano, Texas

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2d ago

Key Responsibilities:Design, configure, implement, and supportNICE inContact(CXone) solutions for contact center operations.Create and manage ACD, IVR, call flows, scripts, and Studio configurations.Troubleshoot and resolve issues related to call routing, agent connectivity, and platform performance.Support integrations betweenNICE inContactand CRM systems (e.g., Salesforce, ServiceNow).Work closely with business stakeholders to gather requirements and deliver contact center solutions aligned wi

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Contract, Third Party

Depends on Experience

NICE CXone Technical Architect

Remote

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11d ago

Role Summary The NICE CXone SME & Technical Architect owns the endtoend architecture, configuration, and operational excellence of the CXone platform acrossACD & OmniRouting, IVR & Trunking, Admin & Agent Applications, and WFM & QA. This leader translates business goals into scalable contact center designs, guides delivery from discovery through hypercare, audits clients existing NICE CXOne environment and drives measurable improvements in customer and agent experience. The role ishandson(build,

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Full-time, Third Party

Depends on Experience

Contact Center Engineer (Nice / LiveVox)

Rollingwood, Texas

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17d ago

POSITION SUMMARY/RESPONSIBILITIESFunctions as a Contact Center Engineer responsible for the design, configuration, and support of enterprise contact center platforms, including NICE (CXone/InContact) and/or LiveVox. Supports inbound and outbound call center operations by maintaining dialers, call routing, IVR workflows, and integrations with internal systems. Works closely with operations, business teams, and IT to optimize call center performance, improve customer experience, and ensure system

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Full-time

$60000

NICE CXone Business Analyst

Plano, Texas

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11d ago

Gather and document business requirements for NICE CXone (IVR, ACD, WFM, Omnichannel) and translate them into functional specifications and user stories.Collaborate with stakeholders, contact center teams, and technical teams to design and optimize customer experience workflows and call flows.Perform data analysis and reporting on contact center KPIs (CSAT, SLA, AHT, call volumes) to drive business insights and improvements.Support system configuration, UAT, and production validation for NICE CX

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Contract, Third Party

Depends on Experience

Nice CXOne Architect

Detroit, Michigan

•

Today

Location: Detroit, MI Salary: $120,000.00 USD Annually - $150,000.00 USD Annually Description: You must be able to accept w2 employment without sponsorship. Not open for c2c arrangements. NICE CXone Architect (Remote - Client in Detroit) About the Role The NICE CXone Architect will lead the design and implementation of enterprise-scale contact center solutions, driving the migration from Cisco UCCE/UCCX to NICE CXone. This role defines the end-to-end architecture, ensures platform scalabil

Contract

USD 120,000.00 - 150,000.00 per year

Systems Administrator (Gong & Nice Nexidia)

Temple Terrace, Florida

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Today

Location: Temple Terrace, FL Salary: $45.00 USD Hourly - $47.00 USD Hourly Description: Role Overview Join our Revenue Technology Admin Team as a Systems Administrator focusing on post-contact analytics and revenue intelligence platforms. You'll oversee tools like Gong and NICE Nexidia-ensuring smooth operations, actionable insights, and meaningful collaboration across Sales, Support, Success, and Marketing. This is a great opportunity for someone passionate about SaaS tools, process optimiz

Contract

USD 45.00 - 47.00 per hour

Nice InContact CXone resource

Lansing, Michigan

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Today

In person interview needed. Onsite from day 1 Location: Lansing, MI Duration: 12- 12+ months (High Possibility of Further Extensions) Responsibilities Confident in a client facing role and possess the ability to manage multiple stakeholders. Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements. Build Call flow designs, Chat and integration to backend systems using application program interfaces (API). Manage NICE BU and provide Subje

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Third Party, Contract

$$70/hr

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