Help Desk Support jobs in NY

Brooklyn, New York

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10d ago

Job Title IT Help Desk Support Location- Delmar, NY- Onsite Duration- 30 months Contract + Required Skills 60 months of experience providing L1 and/or L2 help desk support to end users via telephone, email, in-person Experience40 months experience setting up end-user workstations with telephones, monitors, keyboards, mice, laptop docking station40 months experience supporting users with Office 365 applications including Outlook, Word, Excel and Powerpoint40 months experience diagnosing and repa

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Third Party, Contract

20 - 24

Tier 1 Help Desk Support

New York, New York

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Today

Description One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone, e-mail message queues and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer ser

Full-time

USD 25.00 - 25.00 per hour

Help Desk End User Support Analyst

Woodbridge Township, New Jersey

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Today

job summary: Our enterprise client has a contract position for an experienced Help Desk Analyst to provide phone support in a hybrid environment to support corporate end users. location: Woodbridge, New Jersey job type: Contract salary: $32 - 36 per hour work hours: 9am to 5pm education: Bachelors responsibilities: 100% Phone support. 25 to 50 calls per day in very busy help desk environment. Responsibilities: - Respond to between 25 and 50 requests daily for technical assistance primar

Contract

USD32 - USD36

Helpdesk Support - Remote

Remote or Oklahoma City, Oklahoma

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Today

Job#: 3016926 Job Description: Job Title: Helpdesk Technician Location: Remote Duration: Long-term, open-ended contract Shift: Must be flexible with schedule, 1st, 2nd and 3rd shifts Pay Rate: $15/hour Orientation Start Date: 2/2/2026 Job Description: Responds to customer technical problems/issues related to software and applications via phone and/or online support.High-volume, fast paced call center environment.PC software and application support experience needed. Requirements: Must be f

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Full-time

USD 15.00 per hour

ServiceNow Help Desk Support

Remote

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Today

Job Family: Software Development & Support Travel Required: Up to 25% Clearance Required: Ability to Obtain Secret What You Will Do: Lead ServiceNow initiatives with a primary focus on IT Service Management (ITSM), including Incident, Problem, Request, and Knowledge Management workflows.Engage with help desk agents, support teams, and business stakeholders to gather functional requirements and translate them into scalable ServiceNow solutions.Design, develop, and enhance ServiceNow applicatio

Full-time

USD 80,000.00 - 133,000.00 per year

IT Support Engineer (Helpdesk)

Hybrid in White Plains, New York

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Today

Position Summary: The Onsite Support Engineer provides first-level technical support to end-users, ensuring timely resolution of hardware, software, and network issues. This role involves onsite troubleshooting, assisting with IT service requests, and escalating complex issues to higher-level support teams as needed. Location: Onsite-White Plains, NY Principal Duties and Responsibilities: - Provide onsite support for end-user IT issues, including desktops, laptops, peripherals, and mobile device

Contract

$40.00-$45/Hour

Junior Help Desk Technician

White Plains, New York

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12d ago

Title: Junior Help Desk Technician.Location: White Plains, NY (onsite) Position Type: Full TimeCompensation Pay Range:$56,000-$58,000 Per YearJob Description: Join our team in a full-time capacity as a Junior Help Desk Technician based in White Plains, NY. In this role, you will be responsible for providing technical support and troubleshooting for users and network systems. The position involves maintaining hardware and software, as well as installing new technologies. Flexibility to work of

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Full-time, Contract

BASED ON EXPERIENCE

College Aide- Help Desk Technician

New York, New York

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Today

Company Description Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. DYCD is seeking a College Aide- Help Desk Technician to perform the below task/responsibilities : - Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. - Provide Helpdesk/desktop supp

Part-time

Help Desk Analyst

New York, New York

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Today

Description We are looking for a skilled Help Desk Analyst to provide exceptional technical support and ensure smooth IT operations for our team. This role involves addressing hardware and software issues, maintaining system functionality, and supporting staff with technology-related needs. The ideal candidate thrives in a fast-paced environment, demonstrates strong problem-solving skills, and has a proactive approach to customer support. Responsibilities: Deliver comprehensive technical suppor

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Full-time

USD 70,000.00 - 90,000.00 per year

Help Desk Analyst

New York, New York

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Today

Description We are looking for a dedicated Help Desk Analyst to join our team in New York, New York. In this long-term contract position, you will play a pivotal role in providing technical support and resolving system-related issues for end-users. This is an excellent opportunity for individuals with strong troubleshooting skills and a passion for ensuring smooth IT operations. Responsibilities: Provide timely and effective technical support to resolve hardware, software, and system issues. Ma

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Contract

USD 27.71 - 32.09 per hour

Help Desk Analyst

New York, New York

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11d ago

Title: Help Desk Analyst Location: New York, NY Duration: 12 Months Client: NYC Department of Education Job Description: Troubleshooting and Issue resolution, diagnose problems, identify root cause by analyzing user reports, system logs and other related data Respond to user inquires and escalate to appropriate team Create and maintain Knowledgebase and other related documentations Analyze data and trends related to user issues, system performance

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Third Party, Contract

$30 - $40

L2 Helpdesk Engineer

New York, New York

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Today

Description We are looking for an experienced Level 2 Helpdesk Engineer to join our dynamic team in New York, New York. In this role, you will provide advanced technical support, troubleshoot complex issues, and ensure smooth operations across various IT environments. This position is ideal for professionals who excel in problem-solving and are passionate about delivering exceptional service in a fast-paced, hands-on environment. Responsibilities: Provide Level 2 technical support to diagnose a

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Full-time

USD 80,000.00 - 110,000.00 per year

L3 Helpdesk Engineer

New York, New York

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Today

Description Join our dynamic and growing Managed IT Services Provider as a Level 3 IT Helpdesk Engineer. We are looking for a highly skilled technical leader to serve as the final escalation point for complex technical issues across diverse client environments. This in-person position is ideal for senior engineers who thrive in high-accountability, hands-on MSP settings. Key Responsibilities: Act as the top-level escalation for complex production issues.Diagnose and resolve advanced problems in

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Full-time

USD 90,000.00 - 130,000.00 per year

Help Desk Consultant, Bureau of Early Intervention

Queens, New York

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Today

Company Description Job Description ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: Early Intervention is a comprehensive interagency program that supports infants and children with developmental delays in their efforts to realize their full potential. It reduces the likelihood of delays among at-risk children, assists and empowers families to meet their child's an

Full-time

Help Desk Analyst

Port Washington, New York

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Today

Help Desk Analyst Port Washington, NY (Onsite) Direct Hire JPC - 19711 We are looking for a Help Desk Analyst. This is a direct hire opportunity based out of Port Washington, NY (Onsite). As a Help Desk Analyst, you will support the Unified business organization by analyzing and resolving user computer hardware and software issues. You will respond to user inquiries, assess problems with IT equipment and applications, and provide remediation. Additionally, you will also work closely with other

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Full-time

Compensation information provided in the description

OpenText Content Server Workflow Developer - CSWFDEV 26-00550

Hybrid in Jersey City, New Jersey

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Yesterday

Job Title: OpenText Content Server Workflow DeveloperLocation: Hybrid Jersey City, NJ Duration: 12 Months Position OverviewWe are seeking an experienced OpenText Content Server Workflow Developer to support an Engineering Solutions Applications team. This role involves designing, developing, enhancing, and supporting workflow-based solutions tailored to engineering and operational business needs. The position is hybrid (on-site/off-site) and requires collaboration with technical teams, business

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Contract, Third Party

Depends on Experience

Field Technician/ Desktop Support

Remote or Little Rock, Arkansas

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2d ago

Title : Helpdesk Support/Field Technician Location : Little Rock, AR Duration : 4 + Months Job Type : C Description : The Field Technician will provide end users with assistance solving computer related problems, such as imaging, LAN connection, malfunctions and program problems. Position available for extensions. Join the client as a Field IT Support Technician, serving as a vital link for tech support across our statewide operations. You'll be the go-to expert providing hands-on technical sup

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Contract

Depends on Experience

EPIC EMR Helpdesk

Remote

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23d ago

Role : EPIC EMR Help Desk Location: Remote Contract Job Description: Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred)

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Contract, Third Party

Depends on Experience

Help Desk Associate

Remote or Westlake, Ohio

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Today

United Consumer Financial Services Compa As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. The Help Desk Associate provides first-level technical support to end-users, en

Full-time

Junior Help Desk Analyst/onsite Colombia SC

Remote

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Today

Are you looking to kick start your IT Career? This is an ideal role for someone early in their IT career who wants real responsibility, real learning, and real balance. You won't be stuck resetting passwords all day-you'll work closely with senior IT staff, support live classrooms, and see how technology powers an entire school community. They're looking for someone curious, reliable, and eager to learn-someone who wants to build a strong IT foundation while enjoying the stability and work-life

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Contract

$18 - $20

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Help Desk Support jobs in New York, NY, USA