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Role: Dynamics 365 Contact Centre Solution Architect Location Remote Experience: 14 Years Top 3 Skills : 1.Microsoft Dynamics 365 Contact Centre 2. Microsoft Copilot Studio 3.Azure Communication Services JD : Lead technical design sessions and own the implementation of D365 Contact Centre solutions. Provide technical oversight on key components such as: o Omnichannel for Customer Service o Unified Routing, Workstreams o Channel integration (voice, chat, social) o Microsoft Copilot and Virtual Ag
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Third Party, Contract
Depends on Experience