helpdesk analyst Jobs

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Help Desk Analyst I

Robert Half

Remote or Easton, Pennsylvania, USA

Contract

Description We are looking to bring on board a Help Desk Analyst I to work in Easton, Pennsylvania. This role is vital to our operations as you will be coordinating a Windows 11 build process project, managing communications, scheduling, and data coordination. This opportunity offers a short-term contract employment. Responsibilities: Kick-start and manage the Windows 11 build process project Handle the coordination of data and ensure its accuracy and reliability Manage email communications per

Help Desk Analyst

Y & L Consulting Inc.

Remote

Contract

<>Key Responsibilities:Respond to user inquiries via phone, email, or chat, providing first-line technical support.Diagnose and resolve hardware, software, and network issues.Install, configure, and troubleshoot desktop and laptop computers, printers, and other peripheral devices.Maintain accurate records of all user interactions, issues, and solutions using the help desk ticketing system.Assist with the setup and deployment of new hardware and software.Educate users on basic troubleshooting ste

DRC-Help Desk Analyst 2/Video Support Specialist/HDA2

V-Soft Consulting Group, Inc

London, Ohio, USA

Contract

DRC-Help Desk Analyst 2/Video Support Specialist/HDA2 Primary Location: London, Ohio Hybrid position V-Soft Consulting is currently hiring for a DRC-Help Desk Analyst 2/Video Support Specialist/HDA2 for our premier client in London, Ohio. Education and Experience Preferred Education: 4-year college degree. Years of Relevant Experience: 2 years Minimum. Highly Desired: Experience with Polycom and Cisco infrastructure and endpoints. Utilize Microsoft Officer 365. Work successfully across multiple

Help Desk Analyst

Odyssey Information Services

Oklahoma, USA

Full-time

Help Desk AnalystLocation:Seminole County, OklahomaEmployment Type:Full-timeInitial onsite work with potential for hybrid arrangementSalary Range: $60k to $75k (dependent on experience)Interview Process:Initial video interview with HR.Technical onsite interview with IT Manager and team.Final interview may include additional steps as needed.Educational Preferences:Degree is preferred but not required.Key Attributes Sought:Strong tenure in previous roles.Excellent communication skills.Job Responsi

Help Desk Analyst II

Robert Half

Rocklin, California, USA

Full-time

Description We are offering an exciting employment opportunity in the Financial Services industry, based in Rocklin, California, for a skilled Help Desk Analyst II. The role involves providing technical support for Office 365, Windows 10, and Active Directory environments, ensuring minimal downtime and maximum productivity for end-users. Responsibilities: Provide advanced troubleshooting and technical support for Office 365 applications including Outlook, Teams, SharePoint, and OneDrive. Manage

Help Desk Analyst

Odyssey Information Services

Colorado, USA

Full-time

Help Desk AnalystLocation:Adams County, ColoradoEmployment Type:Full-timeInitial onsite work with potential for hybrid arrangementSalary Range: $60k to $75k (dependent on experience)Interview Process:Initial video interview with HR.Technical onsite interview with IT Manager and team.Final interview may include additional steps as needed.Educational Preferences:Degree is preferred but not required.Key Attributes Sought:Strong tenure in previous roles.Excellent communication skills.Job Responsibil

Help Desk Analyst I

Robert Half

Miami, Florida, USA

Contract

Description We are offering a contract opportunity for a Help Desk Analyst I in Miami, Florida. The position involves providing pivotal support to end users, ensuring smooth and efficient operation of software and hardware, and maintaining a high standard of customer service. The role is based in a dynamic and fast-paced telecom industry setting, offering a great environment for those with a passion for technology and problem resolution. Responsibilities: Provide timely responses to requests fr

Help Desk Analyst III

Robert Half

Pittsburgh, Pennsylvania, USA

Contract

Description Provide advanced technical support and troubleshoot complex hardware and software issues.Resolve escalated help desk tickets in a timely manner.Configure and manage user accounts and permissions.Support and troubleshoot network-related issues.Document issues and solutions in the help desk system.Assist in maintaining IT infrastructure and performing system upgrades. Requirements Extensive experience in a Tier 3 help desk or technical support role.Strong troubleshooting and problem-so

Help Desk Analyst I

Robert Half

Livingston, California, USA

Full-time

Description We are in the manufacturing industry, located in Livingston, California, and we're offering a contract to hire employment opportunity for a Help Desk Analyst I. In this role, you'll act as the first line of support for users encountering issues with IT systems. This position is an integral part of our team, ensuring smooth operation of our IT infrastructure and maintaining high customer satisfaction levels. Responsibilities: Serve as the primary point of contact for users experienci

Help Desk Analyst

Robert Half

Las Vegas, Nevada, USA

Contract

Description Robert Half is eager to welcome a Help Desk Analyst to our vibrant and fast-paced team. This entry-level role offers a fantastic opportunity for those passionate about technology and keen to make a positive impact within a dynamic organization. Based in the city of Las Vegas, Nevada, this role offers a long-term contract with flexible evening and overnight shifts to suit your schedule. Job Overview: As a Help Desk Support Agent, you'll be the first point of contact for our clients,

Help Desk Analyst

Robert Half

Turtle Creek, Pennsylvania, USA

Contract

Description We are offering a short term contract employment opportunity for a Help Desk Analyst with our client located east of Pittsburgh, PA Pennsylvania. This role primarily involves providing support to all employees and maintaining computer systems for the company. You will work to ensure the smooth operation of technical equipment and software, acting as the first point of contact for technical inquiries and resolving issues efficiently. Responsibilities: Provide a range of support for al

Help Desk Analyst III

Robert Half

East Lansing, Michigan, USA

Full-time

Description We are offering an opportunity for an experienced Help Desk Analyst in East Lansing, Michigan. This role is primarily focused on providing high-level tech support to clients, managing accounts, and handling small server migrations. The successful candidate will be comfortable with client-facing interactions and proficient in a variety of tech skills, including Citrix Technologies, Database, EO/IR systems, Lotus Notes, Microsoft, Active Directory, Computer Hardware, Configuration Man

Helpdesk Analyst

Perennial Resources International

Trumbull, Connecticut, USA

Full-time

Full-time Trumbull, CT Responsibilities: Day-to-day support of Windows, Hardware, Applications, general networking, and security devices Service and diagnosis of hardware and software Remote/onsite support Handle phone calls Respond quickly to problems and demonstrate skillful problem solving Work with our team members to assure that the highest level of customer satisfaction and communication is always maintained Rotating after hours on call schedule Desired Skills and Experience: Ideal candida

Help Desk Analyst II

Robert Half

Pittsburgh, Pennsylvania, USA

Contract

Description We are offering a job opportunity for a Help Desk Analyst II to join our team in Pittsburgh, Pennsylvania. The successful candidate will be responsible for providing complex system support services, troubleshooting system applications and interfaces, and coordinating standard service requests to resolution groups and vendors. This role also involves maintaining the service desk knowledge base and participating in the development and maintenance of service desk procedures and document

Helpdesk Analyst

Judge Group, Inc.

Dallas, Texas, USA

Full-time

Location: Dallas, TX Salary: $25.00 USD Hourly - $30.00 USD Hourly Description: IT Help Desk Technician Job Summary: As an IT Help Desk Technician, you will play a crucial role in supporting end users by monitoring and managing escalated routine administration tasks. Your responsibilities will include resolving complex issues, maintaining standard operating procedures (SOPs), and ensuring the smooth operation of network hardware, software, and application servers. You'll collaborate with ot

Help Desk Analyst 2/Video Support Specialist/HDA2 ::: Columbus, OH(Hybrid)

Halcyon Solutions, Inc.

Columbus, Ohio, USA

Contract, Third Party

Hi Greetings of the Day! Please find the below needs and let me know your interest. Title: Help Desk Analyst 2/Video Support Specialist/HDA2 Location: Columbus, OH(Hybrid) Duration: long term Contract A video support specialist extremely well-rounded in processing & scheduling videoconference requests having experience with Polycom RMX, Resource Manager & endpoints. Job will be hybrid working in London, Ohio. Video Support Specialist Education: Preferred Education: 4-year college degree

Helpdesk Analyst

TEKsystems c/o Allegis Group

Cockeysville, Maryland, USA

Full-time

Our client is looking to hire a Helpdesk Technician. This person will be providing mostly phone support to roughly around 175 clients they could be supporting. They will be using Connectwise ticketing system to field the calls which could range from printer issues, network connectivity and Windows 7/8 and Windows 10. This individual also must have some VPN support experience as well as Active Directory support (resetting passwords, unlocking accounts) After this person is trained they may be tra

Need Help Desk Analyst - Tier 1 in Harrisburg, PA - Need Local candidates only - F2F interview - Onsite Work

Sarum LLC

Harrisburg, Pennsylvania, USA

Contract

We have a Contract assignment available with our client in Harrisburg, PA. Position: Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equivalent technical study Location: Harrisburg, PA Duration: 6+ Months This requisition has an hour-long in-person interview. Client would prefer candidates local to the Harrisburg, PA Area. Saturday work from 8 AM - 12 PM is scheduled for once a quarter and management will give at least two weeks notice beforehand. The training cyc

Help Desk Analyst I

Robert Half

Fort Myers, Florida, USA

Full-time

Description We are offering an opportunity to join our team in the Financial Services industry located in Fort Myers, Florida, 33912, United States. The role is that of a Help Desk Analyst I, where you will be responsible for managing and resolving various IT-related issues. This position offers a contract to hire employment opportunity. Responsibilities: Manage and resolve IT-related issues efficiently, ensuring minimal disruption to business operations. Provide technical assistance for EO/IR

Help Desk Analyst

DMI

Arlington, Virginia, USA

Full-time

About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a