helpdesk analyst Jobs

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IT Helpdesk Analyst

Vertisystem Inc.

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Las Vegas, Nevada, USA

Contract

Location: Las Vegas, NV Job Description: Provide Level 1 technical support to end-users for computer systems, networks, hardware, and software. Responsibilities include receiving, prioritizing, documenting, and resolving help requests. Support on/off boarding processes, deliver excellent customer service, and troubleshoot technical issues in a high-volume call environment. Create help sheets and FAQs for end-users. Assist in maintaining procedures for logging, reporting, and monitoring workst
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Posted 20 days ago | Updated 1 day ago

Help Desk Analyst 1 (Bilingual - Spanish) --- Atlanta, GA

TetriQ Solutions LLC

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Georgia, USA

Contract

MUST be Bilingual, Spanish/English Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level managemen
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Posted 14 days ago | Updated 1 day ago

EHR Helpdesk Analyst 1st Shift

Expert Technology Services

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North Carolina, USA

Full-time, Third Party

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 1st Key Responsibilities Provide support for Epic applications, workflows, access, printing, and integration issues. Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems. Troubleshoot complex application, account, and workflow issues re
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Posted 39 days ago | Updated 13 hours ago

Help Desk Desktop Support Analyst

Randstad Digital

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Fort Worth, Texas, USA

Contract

job summary: Our enterprise client has an in office six month contract for a Level 1 - 2 Help Desk Desktop Support Analyst to support Office 365 and corporate in office and remote users In office everyday Candidate will have 6 months to 2 years experience in IT support and utilizing ticket tracking. Candidate will be supporting computer systems by providing hardware support, software technical support and screening service requests for personal computers and telecommunication equipment. loca
Posted 18 days ago | Updated 1 hour ago

Help Desk Analyst

Caresoft

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Conyers, Georgia, USA

Contract

Title: Help Desk Analyst (MUST be Bilingual, Spanish/English) Location: Conyers, GA 30013(Onsite) Durartion: Long Term Skills: Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escal
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Posted 60+ days ago | Updated 6 hours ago

GIS Analyst / Help Desk Support

Sunrise Systems, Inc.

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Remote

Contract

Job Title: GIS Analyst / Help Desk Support Job ID: 25-09180 Location: Remote Duration: 12 months of contract Typical Experience: 24-36 months Job Description: Seeking a mid-level GIS Analyst with strong help desk experience to support the GIS Unit. The role includes troubleshooting, customer support, ticket documentation (ServiceNow), and GIS analysis using ArcGIS Pro and ArcGIS Online. Familiarity with linear referencing and excellent verbal communication skills are essential. Required Skills:
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Posted 1 day ago | Updated 12 hours ago

Help Desk Support/GIS Analyst - REMOTE

Chandra Technologies, Inc.

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Remote

Contract

Job Description: Crop to Crop resumes are accepted This a Mid-Level GIS Analyst/Help Desk support contractor which provides excellent verbal communication and technical assistance and support to the GIS Unit. This position serves as a primary resource for the GIS Unit help desk and will actively be engaged in communicating directly with customers, gathering intelligence related to customer complaints, troubleshooting technical problems, documenting problems in ServiceNow, assigning tickets to ot
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Posted 1 day ago

IT Help Desk Analyst

Innova Solutions, Inc

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Kennesaw, Georgia, USA

Contract

One of the client of Innova Solutions is immediately hiring for IT Help Desk Analyst - Alpharetta, Atlanta, Athens, Cumming, Canton, Duluth, Johns Creek, Kennesaw, Lawrenceville, Norcross, Roswell, Woodstock GA (Hybrid Onsite position) Position: Help Desk Consultant Location: Alpharetta, Atlanta, Athens, Cumming, Canton, Duluth, Johns Creek, Kennesaw, Lawrenceville, Norcross, Roswell, Woodstock GA Employment: Contract Description: We are seeking a skilled and motivated IT Support Technician with
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Posted 60+ days ago | Updated 1 day ago

Help Desk Analyst

Data Processing Resources

•

White Plains, New York, USA

Full-time

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr
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Posted 60+ days ago | Updated 1 day ago

Help Desk Analyst or Helpdesk Technician @ Houston, TX (Onsite)

USG, Inc.

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Houston, Texas, USA

Third Party, Contract

Title: End User Support Specialist Location: Houston, TX (onsite) Need local consultants only Duration: 6 8 months Rate: $13/hr Provide support for all phases of the personal computer lifecycle. Role Accountabilities Image and complete computer builds, and finalize the installation to the business core load specification as assigned Receive materials, inventory systems and parts, and maintain accurate asset and inventory management records using approved procedures and work processes Respond
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Posted 60+ days ago | Updated moments ago

Helpdesk Analyst 2nd Shift

V-Soft Consulting Group, Inc

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Remote

Contract

Helpdesk Analyst 2nd Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 2nd Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Highly desired: Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Profi
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Posted 41 days ago | Updated 10 hours ago

Client looking for EHR Helpdesk Analyst at Remote

Stellar IT Solution

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Remote or Durham, North Carolina, USA

Full-time, Third Party, Contract

Our Fortune 500 client is looking for an EHR Helpdesk Analyst to work on their project based out of Raleigh, NC / Remote. Job Title: EHR Helpdesk Analyst Location: Raleigh, NC / Remote Duration: 12months Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative sta
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Posted 41 days ago | Updated 14 hours ago

Help Desk Analyst

University of Florida

•

Gainesville, Florida, USA

Full-time

Help Desk Analyst Job no: 536353 Work type: Staff Full-Time Location: Main Campus (Gainesville, FL) Categories: Information Technology, Veteran's Preference Eligible Department:14200300 - IT-AT UF COMPUTING HELP DSK Classification Title: End User Computing Spec I Classification Minimum Requirements: Associate's degree; or a high school diploma or equivalent and two years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalen
Posted 10 days ago | Updated 7 hours ago

Student Help Desk Analyst

Ohio State University

•

Wooster, Ohio, USA

Part-time

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact If you have questions while submitting an application, please review these frequently asked questions. Current Employees and Students: If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In o
Posted 18 days ago | Updated 7 hours ago

Student Help Desk Analyst

Ohio State University

•

Mansfield, Ohio, USA

Part-time

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact If you have questions while submitting an application, please review these frequently asked questions. Current Employees and Students: If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In o
Posted 18 days ago | Updated 7 hours ago

NCIS Help Desk Analyst Tier II | Secret clearance

General Dynamics

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Quantico, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterprise IT means connecting and e
Posted 8 days ago | Updated 7 hours ago

NCIS Help Desk Analyst Tier I | Secret clearance

General Dynamics

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Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier I with GDIT. A career in enterprise IT means connecting and e
Posted 10 days ago | Updated 7 hours ago

NCIS Help Desk Analyst Tier II | Night Shift 10pm - 6am | Top Secret clearance

General Dynamics

•

Quantico, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Operations, Help Desk Support, Ticketing Systems Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterprise IT means conne
Posted 7 days ago | Updated 7 hours ago

GA DDS Help Desk Analyst 1 (765352)

Nitelines USA, Inc

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Conyers, Georgia, USA

Full-time

Established in 1994, NiteLines USA has successfully delivered contract support services to more than 144 government institutions and medical treatment facilities across the country. We're a dynamic and growing organization, offering a wide range of employment opportunities. We are seeking professionals and dedicated individuals to be part of our team, where integrity, respect, accountability, and collaboration are among our core principles. Work with a dedicated and caring organization and start
Posted 60+ days ago | Updated 7 hours ago

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems
Posted 15 days ago | Updated 7 hours ago